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Trophy Nissan
Mesquite, TX
2,513 Reviews
About Trophy Nissan in Mesquite Texas
If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service.
When you visit Trophy Nissan in the Dallas-Fort Worth metro area, you'll have a Grammy-worthy shopping experience. Our Nissan Certified associates put people first, interacting in a pleasant, professional and upbeat manner that our customers love. Plus, they have a vast knowledge of our products, which enables them to provide you with all the info you need to make a smart purchase.
To further enhance the sales experience, our dealership is designed in a fashion that's conducive to the shopping process. A newly renovated showroom puts popular Nissans on display, using a clutter-free and modern layout that truly highlights individual models, so you can really get to know each of our vehicles. There's also a children's play area, so you can keep your kids busy but in close proximity while viewing cars in the showroom.
For service and collision customers, our facility includes high-tech repair equipment and ASE-Certified Nissan mechanics. At any given time, we have up to six Master Technicians and 20 additional manufacturer-taught technicians at the helm. Additionally, Trophy's service center and independent body shop cover sizeable areas, meaning that our skilled mechanics can work on many vehicles at once.
Along with our work at the dealership, we also go to work for our community, helping to fight hunger and poverty in Mesquite and the Dallas area by supporting Share the Blessings, a venerable organization that disperses funds to charities like the North Texas Food Bank, North Texas Habitat for Humanity and other nonprofits. Along with this, we're known for our fun truck giveaways and New Owners Dinners, where Trophy's new car buyers get delicious free meals and handy information about their vehicles.
If you're in the market for a new or new-to-you car, or if you're looking for a mechanic you can trust, visit Trophy-Trophy-Trophy Nissan in Dallas County, a business where people and community come first! Read more @ TrophyNissan.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,513 reviews
April 21, 2011
Excellent dealership and service center. They always remember my name and my family and have unparalleled service. The epitome of customer service. I have purchased one used car, one new car, and a leas remember my name and my family and have unparalleled service. The epitome of customer service. I have purchased one used car, one new car, and a lease and I will continue to do so as long as the service center is still there. Carl and the service center are a HUGE reason I stay with Trophy Nissan. More
by buccophan
Employees Worked With
Carl, Mac
April 21, 2011
I always go to Justin when I get my oil changes. I get super fast service, which is so convinient for me because of my work hours. Justin always approches me right when I pull up to the service station, I super fast service, which is so convinient for me because of my work hours. Justin always approches me right when I pull up to the service station, I never have to wait! I also get a detailed report of reccomendations of service I should get to maintain quality of my car on my next visit. Overall service and people makes Trophy Nissan the only place I will go to purchase and service vehicle. Thank You! More
by etanislao
Employees Worked With
Justin
April 20, 2011
We have been dealing with Trophy Datsun/Nissan since 1978 and have always had a wonderful experience dealing with their Sales & Service Departments. We have purchased four new vehicles from Trophy & have alw and have always had a wonderful experience dealing with their Sales & Service Departments. We have purchased four new vehicles from Trophy & have always been pleased. We have recommended Trophy Nissan to several of our friends & relatives over the years. More
by bigdelt
Employees Worked With
Shawn Williams
April 20, 2011
Randy has the best personality I've ever encountered at a dealership. Most times it's a bit intimidating when visiting a car dealership, whether for service or to finance a car, but Randy makes every transac dealership. Most times it's a bit intimidating when visiting a car dealership, whether for service or to finance a car, but Randy makes every transaction a piece of cake. Actually, all my interactions with the staff on 4-16-11 were pleasant; from Randy down to the friendly smiles at the check-in desk, as well as the courtesy drivers. Also, I told Randy that I needed the repairs to my car done by 4pm and they were back at my house to pick me up by 3. I also recieved a complimentary car wash. Wow! What a treat!! My visit on 4-16-11 was actually only my 2nd visit since financing my vehicle, but I will definitely be back! Thanks Trophy Nissan! More
by jdwilliams83
Employees Worked With
Randy Searcy
April 19, 2011
The service is always really good, and they do the work needed. However on several occasions they have not called me when my car was ready to be picked up and i've almost had to go an entire weekend withou needed. However on several occasions they have not called me when my car was ready to be picked up and i've almost had to go an entire weekend without a car because I turned it in for an oil change and didn't get a call back saying it was ready. Other than that I've been extremely happy with the dealership. More
by HIM_Darling
Employees Worked With
Danny
April 19, 2011
When I purchased my 2009 Nissan Murano, it was not disclosed that the vehicle I purchased was a program car from a Rental Agency. Also, Sales manager cursed me out and walked out of the room simply b disclosed that the vehicle I purchased was a program car from a Rental Agency. Also, Sales manager cursed me out and walked out of the room simply because I showed him what his competitors were offers on comparable Muranos. Promises made at closing were not followed through on. On a positive note, the service department is excellent! I have dealt with Danny on several occasions and he has always taken great care of me. All and all, it would take a hell of a deal to get me back in the door of Trophy. More
by jtwalker223
Employees Worked With
Used Car Department/Internet Sales
April 19, 2011
I really liked how quickly I was updated through via email and phone the status of my car. I will definitely refer family and friends to have their vehicles serviced at Trophy Nissan due to the friendly email and phone the status of my car. I will definitely refer family and friends to have their vehicles serviced at Trophy Nissan due to the friendly staff and precise time. I am very happy with the service given to myself and vehicle I sure will return for further services! More
by gdavilam
Employees Worked With
marco h., jessica,roy
April 18, 2011
i luv my visit to nissan everyone was so friendly and i found what i was looking for at an affordable price.. The car was great and in good condition. Daniel, the Nissan rep was really good at customer ser found what i was looking for at an affordable price.. The car was great and in good condition. Daniel, the Nissan rep was really good at customer service. I went in to get a used car but came out with a brand new car. and happier than ever with my purchase. More
by speedy2282
Employees Worked With
Daniel
April 17, 2011
I have bought my last two Muranos from Trophy due to the great sales staff and the service department. I've been doing business with them for the last 20 years and have never had a single incident where I great sales staff and the service department. I've been doing business with them for the last 20 years and have never had a single incident where I left unhappy. When I came by on my last trip, it was to have my Infiniti G35 serviced. Since I've trusted then with my wife's Muranos in the past I trust them to keep my Infiniti on the road as well. I was in and out in less than 30 minutes and they even offered to wash it even though it was just washed. They really go out of their way to make sure you get friendly and timely service without making you feel rushed. More
by r3plicant
Employees Worked With
Jeff Whitman
April 17, 2011
the service is always very good, but the prices are a the service is always very good, but the prices are a little high. of course, all dealerships are like that, but if prefer to have my car worked on the service is always very good, but the prices are a little high. of course, all dealerships are like that, but if prefer to have my car worked on by someone that is knowledgeable with nissans. i also like the fact that they provide transportation to and from my house while my car is getting serviced. More
by msferra
Employees Worked With
Pansy Freeman and Roy Overstreet
