Trophy Nissan

I received fairly fast service for my last oil change when in Trophy Nissan. They were friendly and knowledgeable with any questions I needed answered. when in Trophy Nissan. They were friendly and knowledgeable with any questions I needed answered. More

We went to this dealer and had all our homework done. When it came to crunching numbers the dealership thought that we were stupid. They wanted to run our credit well before the number crunching was sta When it came to crunching numbers the dealership thought that we were stupid. They wanted to run our credit well before the number crunching was started, this is a bad thing for most people who do not need their credit dinged if the dealing process falls apart. They had some very creative numbers to supposedly get a better price, but when you did the math (which they hope you don't do)it is not right. The first area that upset us was the negotiation of the vehicle price. we were told that there was no incentives on the vehicle. We "thought" we had signed off on a $36750 price tag for a Nissan Maxima. When the paperwork came to us the price was listed as $38750. They informed us that they were giving us a $2000 rebate as an incentive. This rebate is done AFTER taxes so we were having to pay an extra $125. The price we negotiated for the car was a sham. Then came the trade in value. They kept telling us they were giving us $10094 for our trade in, but in reality it was only $9500. They invented some cockimeme story about how they were giving us a tax credit of 593.75 that made the value of our trade this $10094 when in reality this is NOT a value, it is already a GIVEN. The amount of the trade in already has the "tax credit" built in. It was a lousy tactic to make it appear we were getting a great deal. When we called them on it, we were told to have a great shopping around experience. (we did, we left there and went to another dealership that played no games and got a great deal!!) Funny thing though is first thing Monday morning we were called telling us they were willing to meet our pricing demands, too bad they were too late. I do want to say that our salesman, Jason Cortez, was really good, very well informed about the car we were looking at. He was extremely nice to work with. It is just a shame he is working for this awful dealership. I do NOT recommend this dealership as they rip people off who do not know how to do confusing math calculations concerning a car deal. More

Jeff kept me up to date with repairs. He was very courteous about things that needed to be addressed sooner rather than later. I will definitely recommend Jeff as their service advisor when they come courteous about things that needed to be addressed sooner rather than later. I will definitely recommend Jeff as their service advisor when they come to Trophy More

I ENJOY ALL MY SERVICES AT TROPHY ESPECIALLY WITH JEFF HES VERY PATIENT AND TAKES TIME TO LISTEN AND ADVICE ESPECIALLY ON THE RECOMMEMED SEVICES NEEDED SINCE I REALLY DONT KNOW ANYTHING ABOUT CARS. I WIL HES VERY PATIENT AND TAKES TIME TO LISTEN AND ADVICE ESPECIALLY ON THE RECOMMEMED SEVICES NEEDED SINCE I REALLY DONT KNOW ANYTHING ABOUT CARS. I WILL RECOMMEND HIM TO ANY OF MY FRIENDS AND FAMILY BECAUSE HES VERY OUTSTANDING. More

Bought a 09 Titan, Unknown to me the engine was bad, I brought it back to the dealership and within an hour I was in another truck. Calvin was on the situation and worked his tail off from start to finis brought it back to the dealership and within an hour I was in another truck. Calvin was on the situation and worked his tail off from start to finish to get everything done promptly. I have already recommend Trophy Nissian to all my friends. Great job Trophy used car team More

I took my car in for an oil change that it was long over due for. They had it in and out in less then 30 minutes. I didn't even have to sit at the dealership and wait on it. When i got back to pick up the c due for. They had it in and out in less then 30 minutes. I didn't even have to sit at the dealership and wait on it. When i got back to pick up the car they had the keys to me and were explaining what other services would be needed in the future to keep my warranty in-tact, then i was out the door in less then 5 minutes. Great service! More

I called the service department and spoke with Carl David. He instructed me in ways to get the car to start of which none worked. I called AAA to tow my car to Trophy Nissan & Carl was the first person David. He instructed me in ways to get the car to start of which none worked. I called AAA to tow my car to Trophy Nissan & Carl was the first person I met. He and Pansy were great! My car was kept longer than expected, I was offered a loaner car for the day and the my car was ready as promised. Thank You! More

Service was timely and we always like the fact that they wash the car with the oil change. I would like to ask that more infomation be given to me as to what are the recommended factory intervals for servic wash the car with the oil change. I would like to ask that more infomation be given to me as to what are the recommended factory intervals for services to the transmission or other systems rather than trying to sell sevices that seen a little premature. For example I was told that I needed transmission service at 35,000 miles and that seems a little early to me. More

I had my 07 Nissan Altima towed up to Trophy Nissan only because the tow truck driver said it was closer than Courtsey Nissan which is where I normally take my car and where I purchased my Altima. I didn't because the tow truck driver said it was closer than Courtsey Nissan which is where I normally take my car and where I purchased my Altima. I didn't know what to expect but customer service was outstanding and my Service Advisor was very knowledgeable and took care of me right away. Since my car wouldn't start after getting some gas I didn't know if my battery had died or if I had gotten some bad gas. The price was OK because all I needed was a new battery and if I known that I could have gone to autozone and put it in myself for a lot less, but that is expected when I have to pay for labor and since I'm already there its a lot easier. I'm not worried about the price therefore the overall experience was excellent. More

My daughter in law works for Nissan of Mckinney but she didn't have any Versa in stock, so told me to go to Trophy Nissan. She used to work with you before she was married to my son. When she worked for yo didn't have any Versa in stock, so told me to go to Trophy Nissan. She used to work with you before she was married to my son. When she worked for you here name was Elisha Tamaz and now it's Elisha Principe. Our saleman was very good and so was the finance manager. Everyone else on the teams were also very good we don't remember their names. I haven't used the service dept. yet. More