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Trophy Nissan

Mesquite, TX

Overview
Reviews
Vehicles
4.7
2,467 Reviews
About Trophy Nissan in Mesquite Texas If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service. When you visit Trophy Nissan in the Dallas-Fort Worth metro area, you'll have a Grammy-worthy shopping experience. Our Nissan Certified associates put people first, interacting in a pleasant, professional and upbeat manner that our customers love. Plus, they have a vast knowledge of our products, which enables them to provide you with all the info you need to make a smart purchase. To further enhance the sales experience, our dealership is designed in a fashion that's conducive to the shopping process. A newly renovated showroom puts popular Nissans on display, using a clutter-free and modern layout that truly highlights individual models, so you can really get to know each of our vehicles. There's also a children's play area, so you can keep your kids busy but in close proximity while viewing cars in the showroom. For service and collision customers, our facility includes high-tech repair equipment and ASE-Certified Nissan mechanics. At any given time, we have up to six Master Technicians and 20 additional manufacturer-taught technicians at the helm. Additionally, Trophy's service center and independent body shop cover sizeable areas, meaning that our skilled mechanics can work on many vehicles at once. Along with our work at the dealership, we also go to work for our community, helping to fight hunger and poverty in Mesquite and the Dallas area by supporting Share the Blessings, a venerable organization that disperses funds to charities like the North Texas Food Bank, North Texas Habitat for Humanity and other nonprofits. Along with this, we're known for our fun truck giveaways and New Owners Dinners, where Trophy's new car buyers get delicious free meals and handy information about their vehicles. If you're in the market for a new or new-to-you car, or if you're looking for a mechanic you can trust, visit Trophy-Trophy-Trophy Nissan in Dallas County, a business where people and community come first! Read more @ TrophyNissan.com.
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5031 N Galloway Ave

Mesquite, TX

75150

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Showing 2,467 reviews

February 03, 2025

Poor service and try to overcharge the price off one tire I been costumer for over15 years or more I don’t recommend no body More

by csilvasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
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Feb 06, 2025 -

Trophy Nissan responded

We apologize for your experience and appreciate you bringing this to our attention. We understand how frustrating it can be when you feel dissatisfied with service, especially as a long-time customer. We would like to address your concerns directly and work toward a resolution. Please contact Service Director Kevin Shutter at 855-971-9379, and he will be happy to assist you. Your feedback is valuable, and we hope to regain your trust.

February 02, 2025

My experience was amazing. The salesman Ray is the best! He was very informative very knowledgeable and helpful. Most of all he was accommodating especially with my fur babies. More

by jrosales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray and Jennifer
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Feb 03, 2025 -

Trophy Nissan responded

Thank you so much for the incredible 5-star review! We're thrilled to hear that Ray made your experience so enjoyable and went above and beyond to accommodate you and your fur babies. It's great to know you felt treated like royalty – that's exactly the experience we aim to provide! We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy your new ride!

February 02, 2025

Don’t really know what’s happening to say except Nissan is pretty good and fast and very patient More

by PERKINSMGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service person
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Feb 04, 2025 -

Trophy Nissan responded

Thank you for sharing your thoughts! We’re glad to hear that you had a positive experience with Nissan and appreciated the fast and patient service. We strive to provide the best possible experience for all our customers and are happy that it showed during your visit.

February 02, 2025

Great experience as always with Antez and the service department staff, and everything I needed done was very well. More

by LaKaylaDavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antez
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Feb 04, 2025 -

Trophy Nissan responded

Thank you for your continued trust in Antez and our service department! We're thrilled to hear that you had another great experience and that everything you needed was taken care of to your satisfaction. We truly appreciate your feedback and look forward to assisting you again in the future!

February 02, 2025

This was by far the best car buying experience ever! No pressure just professional service at its finest. From the salesman @Drake Larry to the FM Charles and the GM Jen. Thank you Trophy Nissan!! More

by rgarrett364
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drake Larry, Charles Johnson
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Feb 04, 2025 -

Trophy Nissan responded

Thank you for your amazing review! We’re thrilled to hear that your car buying experience was the best you’ve had. It’s wonderful to know that Drake, Charles, and Jennifer provided you with professional and pressure-free service. We truly appreciate your kind words and look forward to assisting you again in the future!

February 02, 2025

The service was prompt and I got my vehicle as promised. The repair was done correctly thus far. More

by micahpatterson84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
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Feb 04, 2025 -

Trophy Nissan responded

Thank you for your feedback! We're glad to hear that your service was prompt and that the repair was completed as promised. It's great to know everything is working well so far. We appreciate your trust in us and look forward to serving you again in the future!

February 02, 2025

Jose must be new because I been coming here for a min and he the only one that addressed the problem More

by ABRAHAMAMBER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Pouncy
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Feb 04, 2025 -

Trophy Nissan responded

Thank you for sharing your experience! We're glad to hear that Jose took the time to address the problem and provide the service you needed. It’s always great to know that new team members are making a positive impact. We appreciate your continued loyalty and look forward to assisting you again!

February 02, 2025

We felt well treated. The service was same day pick up unlike other places. Yes for me!!! More

by f.rodriguez151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antaeus Coleman
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Feb 04, 2025 -

Trophy Nissan responded

Thank you for your feedback! We’re so glad to hear that you felt well treated and appreciated the same-day pick-up service. We strive to provide fast and efficient service, and we’re happy it made a difference for you. We look forward to serving you again in the future!

Feb 04, 2025 -

f.rodriguez151 responded

I can't wait ☺️

February 02, 2025

Mr Coleman is always great. I am concerned about conflicting information from the state inspection which had I authorized the suggestions would have resulted in more than $300 i More

by DEANADYNIS
Recommend Dealer
Yes
Employees Worked With
Mr Coleman
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Feb 04, 2025 -

Trophy Nissan responded

Thank you for your feedback! We’re happy to hear that Mr. Coleman continues to provide you with great service. We understand your concerns regarding the conflicting information from the state inspection, and we apologize for any confusion it may have caused. If you'd like to discuss the situation further or clarify the charges, please feel free to reach out to us. We’re here to help and want to ensure you have the best experience possible.

February 02, 2025

Friendly service advisor. Had prompt service and online service convenient . Vehicle was ready as estimated. More

by Jeri Boxdorfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Slatinsky, Danny
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Feb 04, 2025 -

Trophy Nissan responded

Thank you for your kind feedback! We’re pleased to hear that you had a positive experience with our friendly service advisor and that our online service options made things more convenient for you. We strive to provide prompt and efficient service, and we’re glad we met your expectations. We look forward to assisting you again in the future!

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