Trophy Nissan

I want to take this opportunity for me and my wife to thank this dealership for all of their cooperation and smiling faces. It pleases me and my wife to feel we are important to the dealership no matter thank this dealership for all of their cooperation and smiling faces. It pleases me and my wife to feel we are important to the dealership no matter what our reason is for being there. Thank you. More

Went to dealership to try to find granddaughter a good school car. Got the run around so bad that I became very angry and frustrated. I had found a car on your dealer web site and called to set up an appo school car. Got the run around so bad that I became very angry and frustrated. I had found a car on your dealer web site and called to set up an appointment to see and drive the car. When I got there no one was ready for me and then they had to start trying to locate the car. They had assured me that the car was in stock and would be ready for my review and to drive. Come to find out the car had been sold at auction two weeks earlier but was still shown on the web site as available. several other cars were found to be the same way. I know that those cars were left on the web site as a lure to get people to come out to the dealership so they could try to sell them another (perhaps more expensive) car. To make a long story short, I was lied to, manipulated ,deceived and generally treated like some stupid person who had never bought a car before. I can assure you I told them how I felt also. Your dealership had the opportunity to sell us a car (CASH) but blew it. I left and walked across the street to the Hundai dealership and checked out their stock of used cars. We ended up buying a 2010 Nissan Altima from them. More

I got a phone call from a girl about selling them the car I had advertised for sale on craigslist. Even though my ad said not to contact me. They said they could get close to what I wanted for my vehicle, I I had advertised for sale on craigslist. Even though my ad said not to contact me. They said they could get close to what I wanted for my vehicle, I have it on sale for 11,800.00, when i get there the manager wouldn't even get out of his office to talk to me, then when i raised a bit of a stink. He refuses to even look inside of the vehicle. And then offers me $7,000 for it. I was a little mad at this point, drove 35min to get here, and the manager was as smug and rude as humanly possible. Will never step foot in this dealership again. They are rude and arrogant. More

Long story short, I purchased a vehicle that had a couple issues but was promised they'd be taken care of immediately. The initial issue was a broken console that was mentioned on the "we owe" and was told i issues but was promised they'd be taken care of immediately. The initial issue was a broken console that was mentioned on the "we owe" and was told it'd take a week to complete the repair, and it took almost 6 weeks. Then, I asked for an owner/user's manual on SEVERAL occassions and didn't receive it until almost 3 months later and this was AFTER I called just about every other day requesting one. If you buy a car from this dealership, do not work with Chad or Thomas (used sales). More

I GIVE THIS DEALERSHIP BAD RATING FOR POOR SERVICE. i I GIVE THIS DEALERSHIP BAD RATING FOR POOR SERVICE. i had written a review of my bad experience, and lo and behold, it was rejected because i was spe I GIVE THIS DEALERSHIP BAD RATING FOR POOR SERVICE. i had written a review of my bad experience, and lo and behold, it was rejected because i was specific about how poor there service was. The salesman was agressive and combative, and lied to us by stating he was a manger when in fact wasnt and did not allow us to look at any vehicle out of fear of loosing purchase to another fellow co worker. this is my 3rd time submitting my review and has gone on dismissed and rejected. COVER UP. will never return. More

This experience was horrible. Bottom line, I explained that I could only afford a $500.00 payment. The salesman came and left several times. Finally, agreeing. I was then transferred to Mr. Green in fi that I could only afford a $500.00 payment. The salesman came and left several times. Finally, agreeing. I was then transferred to Mr. Green in finance. He gave me this story about wrecking my car without gap coverage. I agreed to the additional $67.00 fee a month. I refused the extended coverage. Months later looking at my contract, I have all coverages that I denounced. The gap did not cost $67.00. The additional coverage was due to the high interest rate. Please, Please, review your contract before you leave. Make sure that the contract matches was the finance manager states. Also, do not trade a car here, they granted me significantly below blue book. I will be paying additional $8000.00 in fees. Please be weary of the saleman working here.Please do not make the mistake that I did. More

Danny is great. Very nice and will explain every thing to you so you can understand what needs to be done Thanks Danny for all your hard work you so you can understand what needs to be done Thanks Danny for all your hard work More

Like most dealerships, the online listings are used as bait to get you in the door and sell you on something different. I know this because I personally tested it. After purchasing a vehicle from Trophy N bait to get you in the door and sell you on something different. I know this because I personally tested it. After purchasing a vehicle from Trophy Nissan, about a week later I noticed it was still listed on the website. I then pretended to be an interested party and chatted with an internet salesman. I inquired about the car I purchased, which was posted online and sitting in my garage, and was told that it was available and ready for purchase, all I would need do is come up to the dealership. However, a crummy organization aside, my salesman was actually a great guy and I had a good experience. He was honest, transparent and pragmatic. I know he didn't as much margin or gravy off the deal we struck, and I apologize for that, but he was a great relationship salesman so I'm sure he'll be fine. All in all it was an okay experience, about what I expected from a car dealership and it's personnel. More

I was in to sell my car and I worked with Ron Sentell. He was was very courteous and professional. He came across as honest and based on my previous experience with Trophy Nissan, that is unusual. I woul He was was very courteous and professional. He came across as honest and based on my previous experience with Trophy Nissan, that is unusual. I would recommend Trophy Nissan as long as I worked with Ron Sentell. More