Trophy Nissan
Mesquite, TX
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I applied online for them & was sent an email the next day telling me to call the Internet Sales person which was Noweda Jamison, well I called she said I will have a sales person call you first thin next day telling me to call the Internet Sales person which was Noweda Jamison, well I called she said I will have a sales person call you first thing Monday morning (since we talked on Saturday night)so that you can come down & pick out your new car. I was so excited & looking forward to it. Then comes Monday it's 3pm & no call, so I call her & ask what happened wasn't somebody suppose to call me? She said let me call you right back to check & see why they haven't called you. So I did wait an hour or so. I call back again & ask to talk to a Sales person & he looks for my file & tells me that I was not approved. So what made me mad is that she just gave me the run around intested of just telling me what was going on. This is not the best place to go to so beware, they are some bad sales people there. More
I went to the delership the sales person was okay, the manager was rude and tried to get me into a deal I couldnt count on. To make a long story short I purchased an Xterra, did all the paper work, left w manager was rude and tried to get me into a deal I couldnt count on. To make a long story short I purchased an Xterra, did all the paper work, left with the car. I got a deal on it, but the problem was they called me 2 days later telling me the bank didnt approve me after they made me go throug 5 hours of my time for nothing. It would have been nice to know before I drove off, that I was not approved. I asked for my downpayment back of course, and that took an hour. The dealership is crapy, the place stinks and there was trash all over the floor. Its bad, I got screwed over, so watch out. I would never recommend such a place to someone in need of a car. teresa31411@yahoo.com More
I visited the used car division because on TV they advertised their "Double Down" sale where you "buy one get one free." The advertisement stated that if you purchase "any car at any price" you could advertised their "Double Down" sale where you "buy one get one free." The advertisement stated that if you purchase "any car at any price" you could pick a second car from the "winner's circle" absolutely free while supplies lasted. The sale started the same day we purchased a 2004 VW Passat for $22000. When we tried to take advantage of the advertised special, we were given excuses ranging from "our credit score was not above 700" to "our car did not meet the price requirements". I was a victim of a classic Bait and Switch. Don't make the same mistake. Advoid this dealership at all costs. More
Went to this place when I was considering the purchase of an Xterra. They advertise a lot and market themselves as the largest Nissan dealership in TX. Say they deal in volume and their prices can't be bea an Xterra. They advertise a lot and market themselves as the largest Nissan dealership in TX. Say they deal in volume and their prices can't be beat. I made the drive out, it was a long one considering I lived on the opposite side of the metroplex. What a miserable experience. They tried to screw me on every aspect of the sale. When I tried to walk, they "lost" the keys to my vehicle. They went looking and appeared with the sales manager for the hard sell. What can I do to make you take this car? I said that their deal was so out of line I didn't know where to begin and wasn't going to try. Hand me my car keys or I'm calling the cops. Stear clear of these guys, they are crooks! More