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Trophy Nissan

Mesquite, TX

Overview
Reviews
Vehicles
4.8
2,022 Reviews
Call Dealership (214) 446-8017
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5031 N Galloway Ave

Mesquite, TX

75150

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Showing 2,022 reviews

October 12, 2024

Wonderful staff. I am very happy with everyone that helped me every step of the way in purchasing a vehicle. Great customer service. More

by bgarza73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gloria Velez & Mr. Lawrence
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Oct 14, 2024 -

Trophy Nissan responded

Thank you so much for sharing your experience! We're thrilled to hear that our staff provided excellent customer service and guided you through every step of your vehicle purchase. It’s always our goal to make the process smooth and enjoyable, and we're glad you felt supported by the entire team. If you need any further assistance or have any questions down the road, don't hesitate to reach out. Enjoy your new vehicle!

September 26, 2024

Excellent service. We have leased 7-8 vehicles from them over the past 10 years and we will keep coming back. Ray is the best, go see him! More

by ck7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
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Sep 27, 2024 -

Trophy Nissan responded

Thank you for your fantastic review! We’re thrilled to hear that you’ve leased multiple vehicles from us over the past decade. Your continued trust means a lot to us! We're glad to know that Ray has provided you with excellent service, and we will be sure to pass along your kind words. If you ever need anything else, feel free to reach out. We look forward to serving you again in the future!

September 26, 2024

El personal es muy amable todas las personas con las que hable me brindaron un excelente cervicio More

by Amadorp53@icloud.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica González y cesar maciel
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Sep 27, 2024 -

Trophy Nissan responded

¡Gracias por sus maravillosos comentarios! Nos complace saber que nuestro personal le brindó un servicio amable y excelente. Nuestro equipo trabaja arduamente para garantizar una experiencia positiva para nuestros clientes, y sus amables palabras significan mucho para nosotros. Si necesita algo más en el futuro, no dude en comunicarse con nosotros. ¡Esperamos poder atenderlo nuevamente!

September 26, 2024

Everyone was very friendly and helpful but once we got Into finance everyone was nice but we were there way too long and was told that if we fill out the credit app. On line it would save a lot of time, i More

by extexan54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant (sales) and Benjamin (finance)
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Sep 27, 2024 -

Trophy Nissan responded

Thank you for your feedback and for sharing your experience with us. We're glad to hear that our team was friendly and helpful throughout your visit, but we sincerely apologize for the lengthy wait and the issues with your paperwork during the financing process. This is not the level of service we strive to provide, and we understand how frustrating it must have been for you, especially with a long drive ahead. Your feedback is invaluable, and we will work on improving our processes to ensure a more efficient experience in the future. If there's anything we can do to assist you further, please don't hesitate to reach out. Thank you for your patience and understanding!

September 23, 2024

Excellent experience at this dealership. Gregory was extremely kind and helpful throughout the purchase process. More

by cljahoda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory, Ivan
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Sep 24, 2024 -

Trophy Nissan responded

Thank you for your positive review! We’re thrilled to hear that you had an excellent experience at our dealership and that Gregory was able to assist you kindly and helpfully throughout the purchase process. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future!

September 19, 2024

I have been a customer for 18! years. You have the best people running this dealership. I just bought my 5th car from Ray and so many people are still there making many people very More

by joycethompson721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray. Jennifer. Benjamin
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Sep 20, 2024 -

Trophy Nissan responded

Thank you for your loyalty over the past 18 years! We're thrilled to hear that you’ve had such positive experiences with our team, especially with Ray. It’s wonderful to know that our dedicated staff continues to make customers happy. We appreciate your support and look forward to serving you for many more years to come!

September 19, 2024

Nice place Good Excellent service Good communication Attention to the customer Nice car Clean car More

by cesarmsaucedo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Torres,César Maciel
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Sep 23, 2024 -

Trophy Nissan responded

Thank you for your kind words! We’re delighted to hear that you had such a positive experience with us. Excellent service, good communication, and attention to our customers are what we strive for, and it’s great to know we hit the mark. We appreciate your support and look forward to welcoming you back soon!

September 18, 2024

Good experience,good customer service,just on miscommunication about the insurance for the delivery on the car. More

by fabricio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique
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Sep 20, 2024 -

Trophy Nissan responded

Thank you for your feedback! We're glad to hear you had a good experience and appreciated the customer service. We apologize for the miscommunication regarding the insurance for the delivery and will work to improve in that area. Your insights help us serve you better, and we hope to provide a seamless experience next time!

September 16, 2024

GM was awesome the trade experience was great I will buy my next car with Trophy Nissan More

by Amushta45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yesica Mr singh
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Sep 17, 2024 -

Trophy Nissan responded

Thank you for your positive review! We’re thrilled to hear that you had a great experience with our GM and that the trade process went smoothly. We look forward to assisting you with your next car purchase. If you have any questions or need further assistance, feel free to reach out. We appreciate your support!

September 13, 2024

They did a good job and helped me in every way, I can recommend them. More

by truthbylove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
“Jienel”
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Sep 16, 2024 -

Trophy Nissan responded

Thank you for your kind words and recommendation! We’re pleased to hear that you had a positive experience and that our team was able to assist you effectively. If you need any further help or have any questions, feel free to reach out. We appreciate your support and look forward to serving you again!

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