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Trophy Nissan

Mesquite, TX

Overview
Reviews
Vehicles
4.7
2,467 Reviews
About Trophy Nissan in Mesquite Texas If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service. When you visit Trophy Nissan in the Dallas-Fort Worth metro area, you'll have a Grammy-worthy shopping experience. Our Nissan Certified associates put people first, interacting in a pleasant, professional and upbeat manner that our customers love. Plus, they have a vast knowledge of our products, which enables them to provide you with all the info you need to make a smart purchase. To further enhance the sales experience, our dealership is designed in a fashion that's conducive to the shopping process. A newly renovated showroom puts popular Nissans on display, using a clutter-free and modern layout that truly highlights individual models, so you can really get to know each of our vehicles. There's also a children's play area, so you can keep your kids busy but in close proximity while viewing cars in the showroom. For service and collision customers, our facility includes high-tech repair equipment and ASE-Certified Nissan mechanics. At any given time, we have up to six Master Technicians and 20 additional manufacturer-taught technicians at the helm. Additionally, Trophy's service center and independent body shop cover sizeable areas, meaning that our skilled mechanics can work on many vehicles at once. Along with our work at the dealership, we also go to work for our community, helping to fight hunger and poverty in Mesquite and the Dallas area by supporting Share the Blessings, a venerable organization that disperses funds to charities like the North Texas Food Bank, North Texas Habitat for Humanity and other nonprofits. Along with this, we're known for our fun truck giveaways and New Owners Dinners, where Trophy's new car buyers get delicious free meals and handy information about their vehicles. If you're in the market for a new or new-to-you car, or if you're looking for a mechanic you can trust, visit Trophy-Trophy-Trophy Nissan in Dallas County, a business where people and community come first! Read more @ TrophyNissan.com.
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5031 N Galloway Ave

Mesquite, TX

75150

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Showing 2,467 reviews

February 09, 2025

Great place long wait even with appointment great people. I was given a car wash voucher More

by elmilito3035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot....
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Feb 10, 2025 -

Trophy Nissan responded

Thank you for your 5-star review! We're glad to hear that you had a positive experience with our team, even though there was a longer wait. We truly appreciate your understanding and are happy you enjoyed the car wash voucher. We look forward to serving you again soon!

February 09, 2025

Antez is the best. . Great customer service always so helpful. Let me let me know my repairs were still under warranty, so it cost me nothing More

by ctrisha454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antez Coleman
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Feb 10, 2025 -

Trophy Nissan responded

Thank you for sharing your experience! We're so glad to hear that Antez provided you with excellent service and helped save you money with your warranty coverage. We’ll be sure to pass along your kind words to him!

February 09, 2025

The staff was very helpful in getting my car fixed quickly. Okay Will vista again More

by abbasz.ali7
Recommend Dealer
Yes
Employees Worked With
Ceasar
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Feb 10, 2025 -

Trophy Nissan responded

Thank you for your feedback! We're thrilled to hear that our team was able to get your car fixed quickly and provide great service. We look forward to welcoming you back whenever you need us again!

February 09, 2025

Great customer service and friendly associates in the service department. That explains the service tasks that are needed. More

by FLYBOYSPARSOONS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michael connaly
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Feb 10, 2025 -

Trophy Nissan responded

Thank you for your kind words! We’re thrilled to hear that our service team provided great customer service and clearly explained the necessary tasks. We truly value your trust and look forward to assisting you again in the future!

February 09, 2025

I appreciate the help I received on my car! I got the problems with my car solved. More

by CBRIANNA.SOSA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cesar Chamorro
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Feb 10, 2025 -

Trophy Nissan responded

We're glad to hear that your car's issues were resolved and that you had a positive experience with our team! Your satisfaction is important to us, and we appreciate your support. If you ever need anything in the future, we're here to help!

February 09, 2025

The service team kept me in the loop on what was going on. I wish they would wipe the inside of the cars before the customer picks up there vehicles. More

by REGINA_TIJERINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J Garcia
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Feb 10, 2025 -

Trophy Nissan responded

Thank you for your feedback! We’re glad to hear that our service team kept you informed throughout the process. We also appreciate your suggestion about cleaning the interior before pick-up—it's something we’ll work on improving. We look forward to providing an even better experience next time!

February 09, 2025

I love going to trophy nissan to get my oil changed. Michael is amazing, and the service is wonderful. More

by Krystle Hart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Feb 10, 2025 -

Trophy Nissan responded

Thank you for sharing your wonderful experience! We're so glad to hear that Michael provided amazing service during your oil change. We truly appreciate your continued trust in Trophy Nissan, and we look forward to serving you again soon!

February 09, 2025

The service was extremely unfriendly. Drove up and no one greeted me. I had to find someone to help me for my appointment. Finally when someone helped me he was unfriendly too. Then as we More

by Rocio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t recall
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Feb 10, 2025 -

Trophy Nissan responded

Thank you for your feedback. We sincerely apologize for the lack of service you experienced during your visit. This is certainly not the level of service we strive to provide, and we understand your frustration. Please contact Service Director Kevin Shutter at 855-971-9379 so we can address this matter further and work toward a resolution. Your experience is very important to us, and we hope to have the opportunity to make things right.

February 09, 2025

2 hours waiting for a oil change a lot of time…. but maybe next time will be better More

by Gustavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Next time
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Feb 10, 2025 -

Trophy Nissan responded

Thank you for your feedback. We apologize for the extended wait time during your recent oil change visit. We understand your frustration and will work to improve our service efficiency. Please reach out to Service Director, Kevin Shutter, at 855-971-9379, so we can ensure a better experience for you next time. We appreciate your patience and look forward to serving you again.

February 09, 2025

Ceaser was great and will use again. Very knowledgeable and helped me understand my car needs More

by MIRANDAW90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceaser
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Feb 11, 2025 -

Trophy Nissan responded

Thank you for your positive feedback! We're thrilled to hear that Ceaser provided excellent service and helped you understand your car's needs. We're glad to know you'll be returning, and we look forward to assisting you again in the future!

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