Troncalli Subaru - Service Center

Good luck getting your car back This Saturday, I left my car at Troncalli Subaru for an oil change. I noticed that on the door it said that on Saturdays the service department is ope This Saturday, I left my car at Troncalli Subaru for an oil change. I noticed that on the door it said that on Saturdays the service department is open until 6. I got there to pick up my car at 4:25. THE SERVICE DEPARTMENT WAS CLOSED. I walked over to the sales department and the sales manager said that the people of the service department left at 4. The sales manager walked us back to the service department. I pointed to the sign on the door that said the service department was open until 6 on Saturdays. He seemed surprised. The service manager looked around for the paperwork for my car but couldn't find it. He walked away to ask someone. While I was waiting, I noticed my paperwork sitting in the rear of the service reception area. I brought it to the service manager who spent about another ten minutes trying to find my car and then get it out of the locked lot. When I got my car there, I pre-paid for oil changes. I will be back because of that, but I will wait while the work the work the next time. More

15K Service Conrad is fantastic. The entire service department is always excellent to work with, though. He had my car in and out of the service center in about a Conrad is fantastic. The entire service department is always excellent to work with, though. He had my car in and out of the service center in about an hour. While waiting, I enjoyed free coffee, water, and a bit of television. :o) More

I couldn't get into to my regular dealership for service but Roger was able to fit me in-- thank you very much for your assistance service but Roger was able to fit me in-- thank you very much for your assistance More

Troncalli Subaru service in Cumming took care of my car tire that had a screw in it. They did it for free while I waited, thank you. tire that had a screw in it. They did it for free while I waited, thank you. More

I enjoy having my car serviced at Subaru. Conrad is professional and pleasant, and I enjoy talking with him. He explains any needed service clearly and will explore options with me that fit my budget. professional and pleasant, and I enjoy talking with him. He explains any needed service clearly and will explore options with me that fit my budget. The sales team, including Tom and Bob, always notice when I am visiting and are friendly to my children and me, making sure we have what we need while waiting on my Outback. I truly appreciate the clean, warm and inviting waiting area, and the cubicle and free Wi-Fi that allows me to telecommute for my job when needed. Subaru scores 5 out of 5 with me! More

As usual good work a resonable price and good service from Conrad. They are always ready to work with my schedule. Thanks Troncalli for keeping high standards from Conrad. They are always ready to work with my schedule. Thanks Troncalli for keeping high standards More

I scheduled an appointment for Memorial Day. I was surprised and delighted they were open for business although they probably would rather be cooking out or doing something else. My Forester was take surprised and delighted they were open for business although they probably would rather be cooking out or doing something else. My Forester was taken in for its 15k mile checkup as soon as I arrived and back in less than an hour. In the meantime, I exercised my dog in the grassy area. How's that for service and multitasking? Conrad is the best all around - courteous, prompt, professional, knowledgeable and friendly. More

Whenever I bring my car in for service I know that the job will be done well. I have owned several Subaru automobiles and have always had my cars serviced in the Troncalli Subaru Service Department. Conr job will be done well. I have owned several Subaru automobiles and have always had my cars serviced in the Troncalli Subaru Service Department. Conrad is always accommodating with scheduling a convenient time for me and I look forward to my time there as everyone is so friendly. Patsy LeMay More

Troncalli Subaru recently performed the first scheduled service on our new Outback. Conrad MacArthur of the service department did an excellent job in working with me. Conrad is a friendly, customer orient service on our new Outback. Conrad MacArthur of the service department did an excellent job in working with me. Conrad is a friendly, customer oriented professional. In addition, the service was completed efficiently and in a timely fashion. More

Great place to do business. I have purchased two auto with this dealer in the past few years and always use them for service of my Subarus. I highly recommend this dealer. with this dealer in the past few years and always use them for service of my Subarus. I highly recommend this dealer. More