Troncalli Subaru

Great experience with Bob Shiver and staffs of Troncalli Subaru. It was our first time buying a car and they definitely made it an awesome experience. Bob Shiver is so helpful and amazingly professional. Ou Subaru. It was our first time buying a car and they definitely made it an awesome experience. Bob Shiver is so helpful and amazingly professional. Our decision to purchase a car from Troncalli Subaru is worth it. Thank you Mr. Bob Shiver and team. We will definitely come back for our next purchase. More

My lovely bride of 37 years and I have recently relocated to the beautiful mountains of North GA, after having been born and raised in FL. We knew that we'd need to replace our 2016 Toyota RAV4 FWD with an to the beautiful mountains of North GA, after having been born and raised in FL. We knew that we'd need to replace our 2016 Toyota RAV4 FWD with an AWD vehicle due to the snow/ice and elevation. We've been "shopping/comparing" both the Subaru Outback as well as the Honda CRV, receiving "best and final" offers from a number of dealerships throughout GA, as we were willing to travel a bit for the best deal. We received immediate and ongoing correspondence from Bob Shiver, a product specialist/sales representative at Troncalli Subaru in Cumming, GA. Bob even kindly followed up with us late one Sunday evening, following which we coordinated our visit to the dealership the following day to process the paperwork and pick up our new 2021 Subaru Outback. Over the course of the 37 years that we've been married we have purchased a number of vehicles, primarily Toyota and Honda. During the course of all these transactions (6), we've never received such exceptional and personal customer service as we did with Bob, as well as that of his associates. We couldn't have been more pleased with the entire process, from start to finish, to include both price, quality and customer service. Just as importantly, Coleen and I feel like we've become proud members of the Subaru family, which we expect to remain for the remainder of our lives. We'd highly recommend this Subaru dealership as a first choice for anyone considering purchasing a new or used vehicle, as they also gave us top dollar for the Toyota RAV4 that we traded in. Respectfully, Jeff and Coleen Kremer More

We highly recommend the dealership and salesman Brandon! We also like the closeness off the dealership to where we live. We look forward to continued Subaru support in the future. Thank you! We also like the closeness off the dealership to where we live. We look forward to continued Subaru support in the future. Thank you! More

Highly recommend both the dealership and salesman, Jim Graham. One of the best experiences we’ve had purchasing a new vehicle. Asked specifically for my Ascent to be a certain color and trim packages an Graham. One of the best experiences we’ve had purchasing a new vehicle. Asked specifically for my Ascent to be a certain color and trim packages and although none were at Troncalli at the time, they found one within a few days! This is our 4th Subaru and first purchased at Troncalli! More

This is our second Troncalli purchase in 3 months. Everyone is friendly, professional and so helpful. We purchased a new Jeep and then came back for a used Subaru for our kids. Will be back in the fut Everyone is friendly, professional and so helpful. We purchased a new Jeep and then came back for a used Subaru for our kids. Will be back in the future I’m sure. More

For only 3 months in the business, Brandon certainly knows his product lines extremely well. He was very pleasant to work with an went above and beyond to make sure all our questions were answered. knows his product lines extremely well. He was very pleasant to work with an went above and beyond to make sure all our questions were answered. This was our first visit to this dealership,or ANY Subaru dealership and couldn't have been more impressed with Brandon's effort and knowledge. More

Working with Brandon was a pleasure, I was in and out of the dealership in a timely manner. I would strongly recommend Troncalli and Brandon. the dealership in a timely manner. I would strongly recommend Troncalli and Brandon. More

My overall experience was extremely positive. The setting was welcoming, e.g., hot tea always available, lovely and clean bathroom, personnel friendly, etc. Brandon was great! He was engaged and respectful was welcoming, e.g., hot tea always available, lovely and clean bathroom, personnel friendly, etc. Brandon was great! He was engaged and respectful while making the whole experience pleasant - which has not always been my experience. He was competent and informed as he heard my needs for a new car and as he helped me make the choice I made. More