Troncalli Subaru

My experience with Troncalli Subaru was positive from the minute I stepped into the dealership. The staff is knowledgeable, responsive and works hard to provide good service and make you comfortable with the minute I stepped into the dealership. The staff is knowledgeable, responsive and works hard to provide good service and make you comfortable with the process of purchasing a car. I would love to be able to refer friends to this dealership so they could experience the amazing customer service they provide! More

In all my years of dealing with service departments I have never been treated so royally and respectfully as I have been treated by Troncalli Subaru. This is our first Subaru which we bought in 2019. Yes have never been treated so royally and respectfully as I have been treated by Troncalli Subaru. This is our first Subaru which we bought in 2019. Yesterday I stopped in and told them that I drove over a curb and heard a loud noise. They were very helpful and examined my car to see if it was ‘safe to drive’. Brian greeted me and made the arrangements to check the car. Frank also greeted me and I was treated like ‘family’. They are very knowledgeable and professional. I cant praise them enough. Found out that Frank was originally from Rochester NY and knew exactly where I lived as a kid. Like I said, “treated like family’. Thanks Troncalli Subaru!! More

Troncalli Subaru make car buying a breeze and enjoyable. I'm now a first time Subaru owner, thanks to Bob Shivers help. The whole team at Troncalli make you feel like your joining the Subaru fa enjoyable. I'm now a first time Subaru owner, thanks to Bob Shivers help. The whole team at Troncalli make you feel like your joining the Subaru family. Thanks for the experience. More

My husband and I dreaded shopping for a new car, and even considered going with Carvana just to avoid the process. Bob Shiver made the process so easy and dare I say even enjoyable. So glad we took a chance considered going with Carvana just to avoid the process. Bob Shiver made the process so easy and dare I say even enjoyable. So glad we took a chance and used Troncalli Subaru. Cannot recommend a car salesman more than we can Bob Shiver. Never pushy and was extremely professional and honest. Alexander Tharpe in the Finance Department was five stars as well. Didn't try and sell us something we didn't need and was extremely knowledgeable about the warranty options. He thoroughly walked us through the process and was great about recommending what we needed for our lifestyle. Great experience! More

Troncalli Subaru in Cummings, Georgia offers a state of the art facility for you to endeavor in one of the most straight forward, honest vehicle purchase and/or service needs you will ever have the opportu the art facility for you to endeavor in one of the most straight forward, honest vehicle purchase and/or service needs you will ever have the opportunity to experience! The exhibition gallery of select vehicles only gives you a small glance of the exciting experience which follows! The entire "TEAM" at Troncalli Subaru of Cummings, Georgia will greet you at the door with a smile, inquiring with a sincere, warm, caring demeanor which of the delightful services offered by Troncalli you may choose to excite yourselk with on this visit with Troncalli Subaru? My experience from beginning to end was a well planned event full of Troncalli Subaru engages of cross interaction with all the "TEAM" members reaching out to assure your comfort and understanding of each step of this exciting experience as it evolved, settling for none less than your leaving Troncalli Subaru with the same infectious smile as you where greeted with by a caring Troncalli "TEAM" member! Every "TEAM" player at Troncalli Subaru of Cummings, Georgia shares the same goal of you accomplishing your need and/or desire completely fulfilled with ease and total satisfaction! I highly recommend to "ALL" in the southeast and beyond looking to make a Subaru purchase, the effort you may put forth to visit Troncalli Subaru of Cummings, Georgia will never leave you less than a satisfied owner of your newly purchased Subaru! I knew when I left Toncalli Subaru, I would be returning to fulfill "ALL" my future Subaru needs and/or desires!!! Respectfully: Alton K. Edwards More

Great experience with Bob Shiver and staffs of Troncalli Subaru. It was our first time buying a car and they definitely made it an awesome experience. Bob Shiver is so helpful and amazingly professional. Ou Subaru. It was our first time buying a car and they definitely made it an awesome experience. Bob Shiver is so helpful and amazingly professional. Our decision to purchase a car from Troncalli Subaru is worth it. Thank you Mr. Bob Shiver and team. We will definitely come back for our next purchase. More

My lovely bride of 37 years and I have recently relocated to the beautiful mountains of North GA, after having been born and raised in FL. We knew that we'd need to replace our 2016 Toyota RAV4 FWD with an to the beautiful mountains of North GA, after having been born and raised in FL. We knew that we'd need to replace our 2016 Toyota RAV4 FWD with an AWD vehicle due to the snow/ice and elevation. We've been "shopping/comparing" both the Subaru Outback as well as the Honda CRV, receiving "best and final" offers from a number of dealerships throughout GA, as we were willing to travel a bit for the best deal. We received immediate and ongoing correspondence from Bob Shiver, a product specialist/sales representative at Troncalli Subaru in Cumming, GA. Bob even kindly followed up with us late one Sunday evening, following which we coordinated our visit to the dealership the following day to process the paperwork and pick up our new 2021 Subaru Outback. Over the course of the 37 years that we've been married we have purchased a number of vehicles, primarily Toyota and Honda. During the course of all these transactions (6), we've never received such exceptional and personal customer service as we did with Bob, as well as that of his associates. We couldn't have been more pleased with the entire process, from start to finish, to include both price, quality and customer service. Just as importantly, Coleen and I feel like we've become proud members of the Subaru family, which we expect to remain for the remainder of our lives. We'd highly recommend this Subaru dealership as a first choice for anyone considering purchasing a new or used vehicle, as they also gave us top dollar for the Toyota RAV4 that we traded in. Respectfully, Jeff and Coleen Kremer More

We highly recommend the dealership and salesman Brandon! We also like the closeness off the dealership to where we live. We look forward to continued Subaru support in the future. Thank you! We also like the closeness off the dealership to where we live. We look forward to continued Subaru support in the future. Thank you! More