Troncalli Subaru

This was our first experience with buying a new car or any car at a dealership. We were a bit aprehensive about it, but Chris was wonderful about going over everything with us and made the process very ea any car at a dealership. We were a bit aprehensive about it, but Chris was wonderful about going over everything with us and made the process very easy. More

These folks have always bent over backwards to make our stay as short and enjoyable as possible. Always willing to take the time to explain things and answer questions. They are always great hosts, and e stay as short and enjoyable as possible. Always willing to take the time to explain things and answer questions. They are always great hosts, and even though we have to drive an hour and a half to get there, we always enjoy our visit. Oh, and did I mention they have great coffee. More

I have owned 8 Subaru's with the last 4 from Troncalli. They are great from Sales to Service! What more can you say--Great Product, Great Service, and Great Staff!!!! They are great from Sales to Service! What more can you say--Great Product, Great Service, and Great Staff!!!! More

Troncalli was the best in customer service and price, of the 4 dealerships we visited, from Asheville, NC to Knoxville, TN to Atlanta. We're very pleased with our new car. the 4 dealerships we visited, from Asheville, NC to Knoxville, TN to Atlanta. We're very pleased with our new car. More

Customer service and willingness to help us get the best possible deal was outstanding! Bobbi was helpful but not pushy. We are thrilled with our purchase. possible deal was outstanding! Bobbi was helpful but not pushy. We are thrilled with our purchase. More

They went above and beyond to make sure my problem was fixed. I live more than 1.5 hrs away from the dealership and they made sure I was taken care of and the work completed in a timely fashon. They could fixed. I live more than 1.5 hrs away from the dealership and they made sure I was taken care of and the work completed in a timely fashon. They could have charged me more than they did , but they were more concerned about fixing my problem and making sure I was happy I feel I treated very well and if I had a question they went out of there way to help me understand about the problem with the vehicle and the best way to get it corrected without breaking the bank. I will find a way to keep coming back for my service even though the distance to the dealership will be a challange. Thank you Trocalli Service Department for you great service. More

I was attemting to purchase a new vehicle and I was trading in my 2007 outback which had 22,000 miles on it. I had a price of the trade from Kelly Blue book and the price that I recieved was $2,000 low trading in my 2007 outback which had 22,000 miles on it. I had a price of the trade from Kelly Blue book and the price that I recieved was $2,000 lower than the price the blue book had given me. As a result of my visit at this dealership I purchesed a new 2012 Legecy and traded in my 2009 legacy at another dealership and was very happy. As a former manager of a Subaru dealership and a son who has been employed as a Suberu service manager for 22 years I feel that I have a pretty good idea what a car is worth as a trade in. More

I have purchased two Bajas from Troncalli and all service has been done by Troncalli. I have had nothing but excellent service from them and will continue to use them. Conrad is always prompt in settng up has been done by Troncalli. I have had nothing but excellent service from them and will continue to use them. Conrad is always prompt in settng up my appointments. If I wait for my vehicle, he makes sure I'm comfortable and keeps me updated on what's going on with my service. And he offers a free wash if I have time. Bill takes excellent care of my car. He has done almost all of the service work and I have never had to bring it back for any reason. He takes time to explain repairs and I really appreciate that. Mark is on top of the parts department. Only once or twice have I had to wait for a part and it was usually for a special order - not service related. All in all, these guys are the best! More

The Sales & Service Staff are 5 STAR. I bought a 2010 Legacy two years ago and recently a 2011 Tribeca. Prior to that I had been leasing my Subaru's from them. Tom and Bob made the sales experience pai Legacy two years ago and recently a 2011 Tribeca. Prior to that I had been leasing my Subaru's from them. Tom and Bob made the sales experience painless. They were very thorough and are the reason I love conducting business with Troncalli Subaru. The service department goes the extra mile to ensure your investment stays protected and running in top condition. Conrad, Bill and George have been servicing and repairing my wife's and my cars for several years. They are very thorough to ensure our cars stay in peak condition. My wife travels a lot and this gives me peace of mind knowing her car is going to operate safely and perform well. I trust these guys with the care of her vehicle. Conrad, Bill & George are very customer focused and that is why I will continue to conduct businesss there now and in the future. More