Troncalli Subaru

I scheduled an appointment for Memorial Day. I was surprised and delighted they were open for business although they probably would rather be cooking out or doing something else. My Forester was take surprised and delighted they were open for business although they probably would rather be cooking out or doing something else. My Forester was taken in for its 15k mile checkup as soon as I arrived and back in less than an hour. In the meantime, I exercised my dog in the grassy area. How's that for service and multitasking? Conrad is the best all around - courteous, prompt, professional, knowledgeable and friendly. More

I took my Subaru Forester that I currently owned to be serviced. While my car was being serviced, I walked around looking at the new 2014 Subaru Foresters and found one that I really liked. I spoke to Bo serviced. While my car was being serviced, I walked around looking at the new 2014 Subaru Foresters and found one that I really liked. I spoke to Bob, as he was the one who helped me when I purchased my last car. He knew I was concerned about mileage and told me about the features of the 2014 Forester, one of the features being the improved gas mileage. Since I use my car to drive to different areas to help my clients, I was really interested. Bob took me to Mike Lubanski, who worked with me on the financing. Everything went smoothly and I was able to drive out of the dealership in time to make it my clients. I would recommend Bob and Mike and the Troncalli dealership to anyone interested in purchasing a new car. Bob has also been great in following up with me by asking if I am enjoying my new car. Patsy LeMay More

Whenever I bring my car in for service I know that the job will be done well. I have owned several Subaru automobiles and have always had my cars serviced in the Troncalli Subaru Service Department. Conr job will be done well. I have owned several Subaru automobiles and have always had my cars serviced in the Troncalli Subaru Service Department. Conrad is always accommodating with scheduling a convenient time for me and I look forward to my time there as everyone is so friendly. Patsy LeMay More

Had a great experience at this dealership. Bob Cichocki was very informative and knowledgeable about the car I was interested in buying. He answered every question I asked. He pointed out all the details o was very informative and knowledgeable about the car I was interested in buying. He answered every question I asked. He pointed out all the details of the car I was purchasing. Bob showed us the service department, he explained in detail, discounts, service times to bring the car in for service, drop off box for keys, etc. I left the dealership knowing that I had made the right purchase and I had picked the right dealership. More

We just bought a new Outback and were very pleased with the process from beginning to end. Subaru Bob was great to work with, and along with Mike, went above and beyond to make our experience very smooth. the process from beginning to end. Subaru Bob was great to work with, and along with Mike, went above and beyond to make our experience very smooth. They even arranged to have the car and paperwork delivered to our house, due to a time constraint with a business trip my husband was leaving for the next day. I would (and will) definitely recommend them to friends and neighbors. They are worth the drive to Cumming! More

We had a truly wonderful experience purchasing our 2013 Subaru Outback with Bob Cichocki. As he writes in his bio, he believes in the golden rule (about how to treat people) and making sure the experience Subaru Outback with Bob Cichocki. As he writes in his bio, he believes in the golden rule (about how to treat people) and making sure the experience is fun. It was all that and more. My husband and I enjoyed the exchange of questions, the information Bob offered, and most key to us – the patience he provided through the process. We are new to Subaru and Bob appreciated that in the way he responded to us. It was not about pressure. It was about us determining the best decision for us. It’s always exciting to buy a new car – however, this experience was enjoyable, comfortable, and uncomplicated. In a word: Wow. Bob is an excellent salesman, a knowledgeable person on the capabilities of Subaru, and a great guy. Thanks!! More

I had been thinking of trading my small SUV to get a car with less miles to last me through retirement. I started test driving some cars to get a feel for the different vehicles I was considering. I spend t with less miles to last me through retirement. I started test driving some cars to get a feel for the different vehicles I was considering. I spend the prior weekend at various dealerships with salesmen who knew alot (and kept talking to my husband instead of me!) or next to nothing about the cars. Some were putting on the pressure and one even suggested I not consider one of the cars I asked about because it was probably out of my affordability!!!! He didn't even know my name, run a credit report or anything! I would not have bought a car from him if it was the one I was just dying to have! My husband suggested I check out the Subaru's, he had one about 5 years ago which we liked very well. When we got back home, he checked out the website for Troncalli Subaru and said I should give them a shot. On Monday I contacted them for more information and got a quick response from "Subaru" Bob. We set up a time to come in and test drive a Legacy that afternoon. It had started to rain when I arrived but Bob assured me this was Subaru weather. He had the car ready and I took it for a spin. I really liked the handling and it was relatively quieter than the other vehicles I was considering. What I liked most about my experience was "NO Pressure" sales. There was no Mutt and Jeff routine to talk me into paying more for the car or trying to get more for my trade. I wasn't introduced to ten other people who tried to convince me this is what I should buy. Bob took care of everything. I was really pleased with what they offered me for trade and with the special financing Subaru was offering, it was a no brainer that I would buy a new car as compared to the used vehicles I had been considering for same amount or more money. I love the all wheel handling that hugs tight to corners and great pickup to move with traffic. Thanks, Troncalli Subaru! More

Troncalli Subaru recently performed the first scheduled service on our new Outback. Conrad MacArthur of the service department did an excellent job in working with me. Conrad is a friendly, customer orient service on our new Outback. Conrad MacArthur of the service department did an excellent job in working with me. Conrad is a friendly, customer oriented professional. In addition, the service was completed efficiently and in a timely fashion. More

Dealership was very clean and had a nice selection of Outbacks. Bobbi was very friendly and knowledgeable. Will definetly recommend this dealership. Outbacks. Bobbi was very friendly and knowledgeable. Will definetly recommend this dealership. More

Eric was so great to work with! He made my car buying experience fantastic and helped me with my seemingly never-ending questions. I would recommend anyone to go Troncalli - they are all very laid-back experience fantastic and helped me with my seemingly never-ending questions. I would recommend anyone to go Troncalli - they are all very laid-back and did not pressure me at all. Eric especially had such fantastic customer service which is so important! More