Troncalli Subaru

Best Buying Experience EVER! After getting the "royal runaround" from another dealer in the Atlanta area, my husband and I happened upon Troncalli Subaru. What an amazing experie After getting the "royal runaround" from another dealer in the Atlanta area, my husband and I happened upon Troncalli Subaru. What an amazing experience. They did not have the Forester that I wanted, but offered to special order it for me. We placed an order that day for "Lucy" our new red forester. They kept us informed as they received the Vin# and that it would be about 4 weeks more. "Lucy" arrived in 6 weeks from order date. Not only that, the price that we got for her was great, the purchasing time was not stressful at all and we really felt no pressure from start to finish. They spent so much time making sure that we were happy and informed of all of "Lucys'" parts and gadgets. We could not be more pleased by all of our purchase experience. It was so low key and yes it was a fun and happy experience. Subaru Bob was so much fun and so knowledgable about the Subaru brand and parts and procedures. He even took us in and introduced us to the service dept people and scheduled our first oil change. Mike made all of the money part easy and low key as well. He was so personable and not like a "normal" pushy sales person at all. We had already been preapproved for the loan but he was able to match our great rate and make it easier. We love "Lucy" and we have found our forever car dealership ! Thanks Troncalli you made us feel like family! More

Superb! I had already priced and test drove Outbacks at other dealerships before I came to Troncalli. I was always impressed with the car, but the negotiate I had already priced and test drove Outbacks at other dealerships before I came to Troncalli. I was always impressed with the car, but the negotiated eals left something to be desired. Then, yesterday, I met Mike Barlow. I hadn't actually thought I'd be driving away in my new Outback when I accompanied a neighbor on her first car shopping experience in over 18 years. Over the years I prime myself for the worst when embarking on dealership visits. My neighbor was also prepared for a negative experience since it had been so long since she'd had to deal with it. We were both astounded that Mike made it painless, worthy, even pleasant. That isn't normal! "Pleasant" and "car buying" in the same sentence makes the mind boggle. But, it happened and neither of us could be any more pleased with the results. I have a '15 Outback, she has a '14. Mike is low key, reasonable, patient and entertaining. His great sense of humor helps the process along. He makes the best deal possible for everyone involved. Stephanie is upbeat, honest and eager to make the experience positive. She actually told us that we are important to her. How many times do you hear a car salesperson say that and really mean it? Without reservation we would recommend Troncalli Subaru and crew to anyone in the market for a new vehicle. Even if you think you might want another make at least give Troncalli a visit before making a final decision. Your time won't be wasted and your experience will be positive. Troncalli reflects well on Subaru as a brand and a company. More

Awesome Experience! I recently leased a 2014 Subaru Crosstrek from Troncalli. Over the years, I have purchased and leased many vehicles and have never had such a pleasura I recently leased a 2014 Subaru Crosstrek from Troncalli. Over the years, I have purchased and leased many vehicles and have never had such a pleasurable experience as this. My sales representative, Stephanie Culver was honest, trustworthy, knowledgable and attentive to my needs. She made the whole experience seem more like a fun and exciting recreational event, rather than the typical car buying experience many dread. Mike Lubanski, the GM and F&I guy gave me some great advice. He definitely had my best interest in mind as he dissuaded me from making a decision that would have potentially cost me a lot more money...And he's a bean counter with a personality to boot...Wow! What more could you ask for?! I gave several other dealers the opportunity to earn my business, one more local to me even had a slightly better price. In the end, I can say without any reservation...Troncalli Subaru is the best!!! More

Good luck getting your car back This Saturday, I left my car at Troncalli Subaru for an oil change. I noticed that on the door it said that on Saturdays the service department is ope This Saturday, I left my car at Troncalli Subaru for an oil change. I noticed that on the door it said that on Saturdays the service department is open until 6. I got there to pick up my car at 4:25. THE SERVICE DEPARTMENT WAS CLOSED. I walked over to the sales department and the sales manager said that the people of the service department left at 4. The sales manager walked us back to the service department. I pointed to the sign on the door that said the service department was open until 6 on Saturdays. He seemed surprised. The service manager looked around for the paperwork for my car but couldn't find it. He walked away to ask someone. While I was waiting, I noticed my paperwork sitting in the rear of the service reception area. I brought it to the service manager who spent about another ten minutes trying to find my car and then get it out of the locked lot. When I got my car there, I pre-paid for oil changes. I will be back because of that, but I will wait while the work the work the next time. More

15K Service Conrad is fantastic. The entire service department is always excellent to work with, though. He had my car in and out of the service center in about a Conrad is fantastic. The entire service department is always excellent to work with, though. He had my car in and out of the service center in about an hour. While waiting, I enjoyed free coffee, water, and a bit of television. :o) More

Great all around experience! We have been buying new cars for over 40 years now and this is by far our best experience. Bob was very knowledgeable and answered all our questions. We have been buying new cars for over 40 years now and this is by far our best experience. Bob was very knowledgeable and answered all our questions. Even though the car we wanted was not on the lot, Bob bent over backwards to locate one and get it delivered the very same day. Very impressive. And we got a great price with absolutely no haggling back and forth. Throughout the whole process everyone we dealt with was friendly, courteous, and professional. For anyone considering a Subaru, we strongly recommend they visit Troncalli and ask for "Subaru Bob" More

Wonderful experience I just recently purchased a 2015 Crosstrek from Troncallii Subaru in Cumming. Our sales rep, Eric Kosa, could not have been more knowledgeable, frien I just recently purchased a 2015 Crosstrek from Troncallii Subaru in Cumming. Our sales rep, Eric Kosa, could not have been more knowledgeable, friendly or courteous. Not sure what I really wanted he guided me in the right direction for my needs and price range. He was patient with my needs and wants in a new car and made every effort to make sure I got exactly what I wanted. He was able to get me the vehicle I wanted in the color I wanted with all the options I wanted in less than 4 hours. Delivery of the vehicle was quick and efficient. Overall, this is our second purchase from this dealership and have already recommended them to a neighbor looking for a new car. More

Awesome!! Eric was awesome to work with! Helpful and informative about the new products. They took the time to make sure understood all the technology inside th Eric was awesome to work with! Helpful and informative about the new products. They took the time to make sure understood all the technology inside the cabin and how to operate the Bluetooth hands free system. Eric toured me around the building to familiarize me with the parts and service departments and even set my first service date! This experience was awesome!! Highly recommend Troncalli to anyone in the maker for a new Subaru! More

Hodge Great purchase experience. Eric was great to work with. He was patient, didn't pressure us to buy, very knowledgable about the product , no haggling o Great purchase experience. Eric was great to work with. He was patient, didn't pressure us to buy, very knowledgable about the product , no haggling over price. Great job would recommend Eric & Troncalli to anyone wanting to purchase a Subaru. More

Awesome! Great experience with Troncalli! They were knowledgeable, friendly and easy to work with. No games, no gimmicks, just good service. I had a price in m Great experience with Troncalli! They were knowledgeable, friendly and easy to work with. No games, no gimmicks, just good service. I had a price in mind and they met it going out the door, didn't try to add anything or play any games. Nice home town dealer with a great staff and warm, friendly environment. Have been back for service (tune up/oil changes) twice already and received the same great treatment. If you're looking for a great place to buy your next Subaru, Troncalli is it. I'll be back when the time comes for my next purchase. Keep up the great work! More