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Troncalli Subaru

Cumming, GA

4.5
355 Reviews
Thanks for considering Troncalli. For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
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820 Atlanta Highway

Cumming, GA

30040

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Showing 355 reviews

February 20, 2015

Don't respond When we bought our car the Troncalli sent in the wrong information for the title. I had to go into the dealership to get this corrected. I have repe More

by jws021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Lubanski
Feb 20, 2015 -

Troncalli Subaru responded

Mr. Sterritt: When you purchased your vehicle, there was a titling instruction that was not processed correctly. As we have previously informed you, we are waiting for your credit union that holds the title, to return it so the name can be corrected. We are sorry for any inconvenience this may cause you. Mike Lubanski, Business Manager.

Mar 03, 2015 -

Troncalli Subaru responded

Mr. Sterritt: The car is currently titled in your name. Denise at your credit union, has the title. Please contact her.

February 16, 2015

45,000 Service On a Monday, I scheduled my 2013 Subaru Forester for a 45K service for Friday. When I arrived, they were unable to find my reservation in their compu More

by ryoung1701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobbi Patterson, Michael Stewart
Feb 19, 2015 -

Troncalli Subaru responded

Mr. Young: We appreciate you commenting on your experience. A 45,000 mile service consists of an Subaru oil and filter change as well as a cabin air filter replacement, and a full vehicle inspection. We are looking into the appointment scheduler and why you did not appear. However, we were able to get your service completed. And, we owe you a car wash. We appreciate you continued business, and look forward to serving you again. John Richards, Service Manager.

February 09, 2015

Professional Service in a small town Kevin Slatton was professional and extremely knowledgeable during our experience. We were well treated and looked after. I would use Troncalli agai More

by lara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Slatton
January 26, 2015

Best Car Dealer Experience Ever After 40 years if buying cars, I have found a no hassle, friendly dealer. Troncalli Subaru in Cummings sold me a great car at a great price and the e More

by chambersott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Slatton
December 29, 2014

Top Notch Dealership Everyone I dealt with at the dealership was professional and friendly. I can't think of one thing they could have done better. No pressure, polite, ho More

by rpate67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Culver
December 28, 2014

A Very Pleasant Experience I'd been a Honda guy for the last 15 years, but when it came time to retire the old car, I decided on an Outback. I decided on Troncalli Subaru based More

by JKenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stephanie Culver
December 28, 2014

Best buying experience ever. I've bought quite a few vehicles in my life. Purchasing my new Crosstreck was the best ever. From initial contact, throughout negotiations, closing th More

by Rahji
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Slatton
November 18, 2014

fast and efficent and quality service Had a service completed on my 2014 outback and was greeted promptly. Was asked about any problems I might have concerns. They completed my service an More

by sandy s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob "Subaru Bob" Cichocki, Conrad Macarthur, Michael Stewart
November 10, 2014

In and out with a new Forester within 2 hours! My wife wanted a 2015 Forester so after weeks of careful research and price checks over the internet we found Troncalli Subaru's web site and their ne More

by jomendi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stephanie Culver
October 08, 2014

Eric provided a great, low-pressure sales experience. He listened well, understood my needs and did not to push a lot of extra features that I did not want or could not afford. I feel confident that I will More

by seswsesw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kosa
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