Troncalli Subaru

Easy, comfortable, very satisfying After contacting two other Subaru Dealerships, I reached out to Troncalli Subaru. Stephanie Culver answered my inquiry. She included some informatio After contacting two other Subaru Dealerships, I reached out to Troncalli Subaru. Stephanie Culver answered my inquiry. She included some information regarding the type of vehicle I was looking for. I called her and asked more questions. She did some research on locating more vehicles, explaining that ordering a car can be just as easy and discounted as a lot purchase. We texted back and forth several times and then I made an appointment. She was so gracious and easy to work with. The manager was accessible and very helpful. The numbers guy was easy to talk with. All of them treated me we respect, friendliness and were very knowledgeable about their products. I walked out with a car-- and that is something I don't do every decade! More

It doesn't get better than this. Dealing with Troncalli and especially Subaru Bob was a real pleasure. He listened well and helped me find exactly the car I wanted, color and all. B Dealing with Troncalli and especially Subaru Bob was a real pleasure. He listened well and helped me find exactly the car I wanted, color and all. Bob and Troncalli are top of the line! More

Stephanie is the best, forget the rest We had thought about a replacement for my wife's 2008 Acura TL for some time. It had been a great car, but it had 170,000 miles and I wanted her to ha We had thought about a replacement for my wife's 2008 Acura TL for some time. It had been a great car, but it had 170,000 miles and I wanted her to have something newer, safe and reliable. We had rented a Subaru while visiting Yellow Stone National Park and my wife liked everything about it. Sooo.... Test driving an Outback is a challenge. Nobody has them. We found a dealer with a 2015 (we bought the 2016) and my wife was sold. We went to dealers in Augusta, Atlanta , Macon and Decatur and were contacted by Stephanie with Troncalli via email. We did that aggravating dealership thing (let me talk to my Manager) with the other dealers . I wanted a drive out price. Stephanie was the only one who gave me a drive out price price without me asking and gave me a line by line accounting of the fees/taxes. Stephanie had the best price on the Outback, the best trade in price, and made this as easy as this could be. What more do you want? SE More

Excellent purchasing experience Troncalli Subaru is the best dealership I've ever dealt with. You won't get pressured into a deal and they treat you like a friend. Bob was excellent Troncalli Subaru is the best dealership I've ever dealt with. You won't get pressured into a deal and they treat you like a friend. Bob was excellent and treated us with respect was always there to answer my questions. I highly recommend Bob and Troncalli Subaru! More

stephanie is great Great upfront price and Stephanie the saleswoman was super. On my first visit M Lubanski was rude when I tried to negotiate the price ...so I looked Great upfront price and Stephanie the saleswoman was super. On my first visit M Lubanski was rude when I tried to negotiate the price ...so I looked at other places, but no one came close to matching the price, and Stephanie was that good... so I came back. I love my new crosstrek! More

New 2016 As always, everyone was helpful, courteous, professional and with outstanding follow-through with a small bump in original setup of Starlink. Great jo As always, everyone was helpful, courteous, professional and with outstanding follow-through with a small bump in original setup of Starlink. Great job, great experience. More

Happy Outback owner After being frustrated with several dealers, it was suggested that I visit your dealership. There I met Casey Cash, who was very helpful. Easy to wo After being frustrated with several dealers, it was suggested that I visit your dealership. There I met Casey Cash, who was very helpful. Easy to work with, patient with all my questions, and helped me order the car I was looking for. More

Part of the Family We have made 3 purchases at Troncalli Subaru and over the years have had all maintenance on these 3 vehicles completed in the Troncalli Service Depart We have made 3 purchases at Troncalli Subaru and over the years have had all maintenance on these 3 vehicles completed in the Troncalli Service Department. Nothing but top notch service from Sales, Finance, Parts (for accessories) and Service. Have referred friends to this dealership and they are now part of the family too. Like going to "Cheers", "where everyone knows your name...". More

Buying experience Wonderful! After going to several dealerships for other makes I settled on Subaru. Dreading going in to look but was greeted by Ms. Bobbi and from t Wonderful! After going to several dealerships for other makes I settled on Subaru. Dreading going in to look but was greeted by Ms. Bobbi and from that time on everything went smoothly, No high pressure. Just facts and honesty! From Ms. Bobbi in sales, to Mr. Mike in finance to out the door. A very smooth process and I have recommended them to several friends. Usually keep my cars for 10 to 12 years so guess I will see them down the road a bit. More

Very Satisfied Experience As we have been previous Subaru owners, the folks at Troncalli didn't have to sell us our car - we knew exactly what we wanted. We had been to two ot As we have been previous Subaru owners, the folks at Troncalli didn't have to sell us our car - we knew exactly what we wanted. We had been to two other dealers before going to Troncalli and weren't very impressed. At Troncalli we were warmly welcomed by Bobbi Patterson who explained that she was in the process of finalizing the sale of a new Subaru. She immediately arranged for us to test drive the Outback model we wanted. We also were able to test drive a new Forester comparably equipped to the Outback. When we returned, she was finished with the previous customer, and spent two hours answering our questions and taking us on another test drive. By then, we were ready to complete the sale - except that there wasn't a 2015 model in the color we wanted at any Subaru desler in the southeast. Bobbi said "no problem" and arranged for us to order a 2016 model for the same agreed on price as the 2015. Since we were in no hurry, we signed the contract. When we sent to pick up our car yesterday, Bobbi spent over two hours with us going over all of the features with us. She has a great sense of humor, but at the same time is very experienced and thorough. We couldn't be happier with our expetience at Troncalli thanks to Bobbi and the Sales Mgr. Mike _____. Bobbi personally introduced us to the Service Mgr and the Parts Mgr. boyh of whom were very friendly and welcoming. The only drawback on our whole experience os that Troncalli Subaru is 82 miles from our home, but at least we have a beautiful rural drive most of the way!?? More