Troncalli Subaru

Nice Dealing with Professionals! Initially dealt with Bob Shiver on the purchase of a new Subaru Forester. Upon arrival at the dealer, Bob had pulled out my car of interest and thoro Initially dealt with Bob Shiver on the purchase of a new Subaru Forester. Upon arrival at the dealer, Bob had pulled out my car of interest and thoroughly went over all of the options and accessories of the Forester. He was very knowledgeable on the car's features. As we began working on the deal, I also dealt with Alex and Alexander. Both were pleasant to work with. This was not our first experience with a Troncalli dealer, and their customer service remains top notch. Highly recommended! More

Car dealer stress disordet The first car dealer that will get repeat business from me I was treated with the up most respect,no B.S. here I will return The first car dealer that will get repeat business from me I was treated with the up most respect,no B.S. here I will return More

Gold Star Service My beloved 13yo car was totaled in an accident, and I was not excited about starting a car search. the entire car buying process had changed and was o My beloved 13yo car was totaled in an accident, and I was not excited about starting a car search. the entire car buying process had changed and was overwhelming. Troncalli Subaru was the first stop on my and my husband’s car-buying “decision day,” and our experience here set the bar high. The staff was incredibly friendly and welcoming and addressed every single one of our concerns regarding safety for our family and price. We felt like Bob and the other staff members truly were trying their absolute best to provide us with a car that fit our family’s needs. We went to several other dealerships that day, but not one of them seemed as knowledgeable or as enthusiastic about their cars. Our decision was made at 4pm when I declared to my husband that I didn’t care which car I bought as long as Bob sold it to me. We drove back and purchased a 2019 Subaru Forrester. I brag not only about our perfect, new car, I also brag about the staff that ended up feeling like family. I’d go back 100 times to purchase from Troncalli Subaru! More

Excellent service We had an excellent experience with Charlie (internet sales manager) and Brett. Charlie really worked to get our business, offering us an excellent d We had an excellent experience with Charlie (internet sales manager) and Brett. Charlie really worked to get our business, offering us an excellent deal on a 2019 Outback. Charlie patiently kept in contact as we did our comparison shopping (looking at other vehicles and talking to other details). He was regularly in touch, but never pushy or too aggressive (unlike another dealership where 5 different people called me in just 2 days!). I appreciated that he called and spoke to me on the phone (again, this contrasted positively with a dealership where the younger sales person only used text and email). When we finally decided to go with the Outback, Charlie worked to get us the price we wanted. And when I forgot some minor accessories we needed (trunk floor mat and cover), he got them added to the deal at minimal cost. Everyone else we met at Troncalli (especially Brett, who handled our test drives when we were - initially - looking at used models, and Judson, the business manager) was very friendly and helpful and very down-to-earth. We highly recommend the Subaru dealership there. We live about 45 minutes away, but it was worth the drive. More

Honest and Easy to Work With Brett's sales approach was exactly what we asked for. We came in to test drive a car and told him we would not be ready to buy for a few months. We Brett's sales approach was exactly what we asked for. We came in to test drive a car and told him we would not be ready to buy for a few months. We asked for him not to follow up with call every other day like most other car salesmen. Unlike other salesmen we encountered in our car search, Brett respected our desires and took a very hands off approach. For us, this worked exactly like we wanted and paid off in a sale (we also really liked the car). More

Exceeded my expectations!! I had an exceptionally enjoyable and AMAZINGLY positive car buying experience. Brett listened to what I wanted in a new vehicle and was NOT pushy. He I had an exceptionally enjoyable and AMAZINGLY positive car buying experience. Brett listened to what I wanted in a new vehicle and was NOT pushy. He was honest, extremely polite...& funny. He was knowledgeable about the car and was able to address ALL of my questions. Because I was picking up my new Outback on his day off, Brett went out of his way to ensure all details of the sale, pick up experience and overview of new car were taken care of. I would highly recommend Troncalli as a Subaru dealership and Brett as a sales person. I also greatly appreciate the personal attention show to me during my car shopping/buying experience my the General Manager, Michael Barlow; he demonstrated outstanding professionalism and a dedication to managing an award winning dealership. More

Quick, easy, and honest Brett made the buying process extremely easy and straightforward. We never felt like we were being pressured into anything, and we always felt like th Brett made the buying process extremely easy and straightforward. We never felt like we were being pressured into anything, and we always felt like they were being open and honest with us. We were in and out in only a few hours. More

Attention with empathy! My husband and I were very impressed with Brett Bauer. Upon meeting him, we had no idea he was in physical pain and he displayed such a kind demeanor My husband and I were very impressed with Brett Bauer. Upon meeting him, we had no idea he was in physical pain and he displayed such a kind demeanor. Because the Foresters sell as quickly as they arrive at the dealership, Brett truly went out of his way to find us a brand-new demo car to test-drive. He was very knowledgeable and explained everything in detail, always pausing for any question we might have. We were also greeted promptly by a different associate upon entering the showroom and we feel we lucked-out with Brett! More

Great experience We purchased a BRZ that had to be located via another dealer. It was a very smooth process. Our salesperson Bobbi was very helpful and took great ca We purchased a BRZ that had to be located via another dealer. It was a very smooth process. Our salesperson Bobbi was very helpful and took great care of us. More