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Tri State Nissan - Service Center

Winchester, VA

4.7
285 Reviews
Call Service Center (540) 667-6800

285 Reviews of Tri State Nissan - Service Center

Sort by
November 12, 2023

Staff is super nice. They always take good care of my vehicle. Service is quick. More

by huntreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Tri State Nissan responded

We're delighted to hear that our staff's friendliness and efficiency have left a positive impression on you! 🌟 Your satisfaction and the well-being of your vehicle are our top priorities. We appreciate your kind words and look forward to continuing to provide you with quick and excellent service in the future!

Helpful
November 11, 2023

Todd was very helpful throughout; good communications; easy access by phone; answered all my questions. More

by nellis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Tri State Nissan responded

Thank you so much for your kind words! 🌟 We're thrilled to hear that Todd provided helpful and effective assistance, ensuring clear communication and easy access by phone. If you have any more questions or if there's anything else we can help you with, feel free to reach out. Your satisfaction is our priority!

Helpful
November 05, 2023

Very quick and efficient. They explained everything to me in detail. Very friendly. I will be back. More

by evlstu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Tri State Nissan responded

Awesome to hear, thank you! We're thrilled that you found our service quick, efficient, and friendly. If there's anything specific you loved or any way we can make your next visit even better, feel free to share. Looking forward to welcoming you back when you're ready!

Helpful
November 05, 2023

Great service. Bert freindly. Fast service. Was very pleased with the people you work there. More

by kerry0663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Tri State Nissan responded

Thank you for the glowing review! We're thrilled to hear you had a great experience with our team. Bert and the rest of our crew work hard to ensure fast and friendly service. Let us know if there's anything more we can do for you. Safe travels, and we look forward to serving you again!

Helpful
November 02, 2023

We have received fast, curteous service for many years. They have very convenient service hours. More

by WILLIAM_NICOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Tri State Nissan responded

Thank you for being so loyal over the years, and we're thrilled to know that you've consistently received fast and courteous service. Convenience is essential, and we're delighted to offer service hours that suit your needs. If there's ever anything more we can do for you, please don't hesitate to let us know. Here's to many more years of providing excellent service!

Helpful
November 01, 2023

I was very pleased with my recent visit. Bob was very helpful and kept me updated as to the progress of my car. I did not have to wait long. More

by heidiwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Tri State Nissan responded

That's fantastic to hear! We're delighted that he provided you with helpful and prompt service. Keeping our customers updated and minimizing wait times are priorities for us. If there's anything specific you loved about your recent visit or if there's anything we can improve on, feel free to share. We appreciate your feedback and look forward to serving you again!

Helpful
October 21, 2023

Every employee that works there is so nice & pleasant. They listened to my needs & took care of my concern & I received great service! More

by k.messinger08@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Tri State Nissan responded

Thank you for your kind words! We're delighted you had such a positive experience with our team. Providing excellent service and addressing our customers' needs is always our goal. If you have more concerns or questions, please don't hesitate to reach out. We're here to assist you with a smile and provide the best service possible!

Dec 15, 2023 -

Tri State Nissan responded

Hello We are so glad to hear that our service staff is remaining to shine and continuing to make customer service priority. We thank you for your positive review and 5 star rating. We truly thank you for your business and being a valued customer.

Helpful
October 20, 2023

Always helpful. Never waited too long. Prices seem fair. Friendly staff. Will buy nissan again just because of how the service department handles things. Thank you! More

by sonnettfalconi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Tri State Nissan responded

Thank you for your kind words! We greatly appreciate your loyalty and feedback. Our team is dedicated to providing helpful, efficient, and friendly service to all our customers. Please don't hesitate to reach out if you need assistance or have more automotive needs. We're here to ensure you have the best experience possible, and we look forward to serving you again!

Dec 15, 2023 -

Tri State Nissan responded

Hello we thank you for your positivity. Our service team is really shinning and we are so proud of their continued growth in customer service. We appreciate your review and 5 star rating. Thank you for being a valued customer and we appreciate your continued business with us.

Helpful
October 10, 2023

I am always amazed by the friendliness and professionalism shown by this service department. They are fair, honest, and a true pleasure to work with. More

by JKPASS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2023 -

Tri State Nissan responded

Hello we are so glad to hear that our service department is holding to the Nissan customer service standard. We strive to let all of our customers know they are valued. Thank you for you review and 5 star rating. Glad to have you as a valued customer.

Helpful
October 03, 2023

Very satisfied with our purchase. Would recommend to friends and family. Haven’t bought a new vehicle in 23 years. More

by wilma_pope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Tri State Nissan responded

Hi Wilma We are so pleased that you are enjoying your new car purchase and that you feel confident in your decision. We understand how possibly nervous you could've been after 23 years. It is most pleasing to hear that you gave us the chance to help you and get you into something new and most deserved. Thank you for your positive review and your 5 star rating. Congratulations on becoming a member of the Tri-State Nissan valued customer family. Cheers to you!

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