Tri State Nissan - Service Center

Tri State Nissan responded

Hello valued customer, We are very happy to hear that our team was on top of their game in customer service satisfaction. Thank you for your review and 5 star rating. It is certainly a pleasure serving every single customer. We truly want every customer to know how important they are to us. Also, Nissan will be reaching out to you with a detailed survey of your customer service experience here with us. Please feel free to let them know how well our team did in customer service satisfaction and representing their brand name. Thank you for being a valued Nissan customer.

Tri State Nissan responded

Hello Jerri, We want to Thank you so much for your positive words in regards to our service department. They are truly very helpful and courteous. We see how hard they work everyday to give each customer the most successful service visit. Each customer deserves to leave here fully satisfied in the end result of their service request. Also, thank you for the 5 star rating to go along with your positive words. Per Nissan you will soon receive a detailed survey in regards to your advisors customer service skills. We ask you to please let Nissan know how well Miss Skylar represented Nissan's brand as well as Tri-states personal satisfaction. Thank you for continuing as a member of our valued customer family.

Tri State Nissan responded

Wow! Skyler and our team at Tri-State Nissan are overjoyed by your amazing feedback! We're delighted to have you as a return customer, and it's fantastic to hear that Skyler's efficiency and attention to detail made your experience seamless. Providing quick and thorough service is a priority for us, and we're thrilled that we could meet your expectations. Thank you for taking the time to share your positive experience, and we look forward to serving you again in the future. Safe travels, and thanks for choosing Tri-State Nissan!

Tri State Nissan responded

Hello Customer, We appreciate the review and rating. We would like to let you know that when it comes to and service work either minor or major we take our time to ensure your vehicle is getting the best quality parts and labor. Our parts are Genuine Nissan parts which do seem a little more costly but they are the best you can buy for the Brand. As well as our technicians are Nissan Certified and continue to work hard maintaining the qualifications required to do so. We apologize that it may seem a lot sometimes but we reassure you that our work is worth the money. We hope you have a good day. Thank you for being a Nissan Valued Customer.

Tri State Nissan responded

Hello Allen, Thank you for your review and 5 star rating. We appreciate the acknowledgement of our staff. They truly are the best. Thank you for being a Valued Nissan customer.

Tri State Nissan responded

Hello Nissan Customer, We are pleased to hear of your satisfactory with our advisors and service department. It is thrilling to know that our Advisors are giving clear proper recommendation's for you and your vehicle needs. we appreciate the review and 5 star rating. Thank you for being a Nissan valued customer.

Tri State Nissan responded

Hello, We are glad to hear of your satisfaction with your service visit and for your review and 5 star rating of our advisor and service department as a whole. We apologize for the lengthy requirement's to complete this review. Unfortunately, it is not designed by Nissan, however it is a little piece of what keeps this dealership thriving and assisting all our valued customers with every vehicle need. We appreciate your time in filling out this review and hope you keep spreading the word of your satisfaction in our work. We are proud to know that you are a member of our valued customer family. Thank you for your support.

Tri State Nissan responded

Hello, We are sorry to hear that you were not satisfied with your service visit. We do try our best to ensure that every customer leaves satisfied and most importantly that their issues are resolved. I pray that we can resolve this issue for you. If there is anything we can do please let us know. We are always here to help. Thank you for being a valued customer

Tri State Nissan responded

Hello, Thank you for your positive review and 5 star rating. We are pleased to hear that our service department continues to shine in customer service. They work hard everyday to ensure that each and every customer walks out of here happy and most importantly satisfied with their visit. Thank you for being a member of our Nissan valued customer family.

Tri State Nissan responded

Thank you for your loyalty since 2010! We truly appreciate your trust in our service center. It's wonderful to hear that our team's knowledge and friendliness have made a positive impression. We're committed to keeping your vehicles in top shape and providing you with the best service possible. Looking forward to many more years of serving you!