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Tri State Nissan - Service Center

Winchester, VA

4.7
370 Reviews
Call Service Center (540) 667-6800

370 Reviews of Tri State Nissan - Service Center

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April 25, 2023

Very good always fast on time clean but waiting room worn out dirty bathrooms couches ripped have tape on them More

by brian.c.laguardia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
Report | Print
Apr 26, 2023 -

Tri State Nissan responded

Thank you for taking the time to leave a review and for your feedback regarding our waiting room. We apologize for any inconvenience or discomfort caused by the condition of our waiting room. We are always striving to improve our facilities and appreciate your honest feedback, as it helps us identify areas where we can improve. We will certainly take your comments into consideration as we work to update and improve our waiting room. In the meantime, we are pleased to hear that we were able to provide you with fast and on-time service. We truly value your patronage and appreciate the opportunity to serve you. Thank you again for choosing us, and we hope to see you again soon!

April 25, 2023

Always friendly and thouough. This trip was interesting inasmuch as I just made first payment on the vehicle. Say hi to Chris! More

by buddha6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

Tri State Nissan responded

Thank you for your positive review! We are pleased to hear that you had a friendly and thorough experience with us. We will certainly pass along your message to Chris and let him know that you appreciate his service. We truly value your patronage and appreciate the opportunity to serve you. Thank you again for choosing us, and we look forward to seeing you again soon!

April 24, 2023

Great staff they make sure that all my vehicle needs are taken care of and my vehicle is safe to drive More

by KELLERCR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Stogdale
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Apr 25, 2023 -

Tri State Nissan responded

Thank you for taking the time to share your positive experience with our staff! We are thrilled to hear that we have been able to take care of all your vehicle needs and ensure that your vehicle is safe to drive. Our team takes pride in providing exceptional customer service and ensuring that every customer leaves our dealership feeling satisfied and confident in their vehicle. We truly value your patronage and appreciate the opportunity to serve you. Thank you again for choosing us, and we look forward to seeing you again soon!

April 24, 2023

Very good service like the finding machine lol and the TV service lol and coffe More

by lisakipps1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
Report | Print
Apr 25, 2023 -

Tri State Nissan responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you enjoyed our finding machine, TV service, and coffee during your visit. Our team takes pride in providing a welcoming and comfortable atmosphere for our customers, and we are pleased to hear that our amenities added to your experience. We truly value your patronage and appreciate the opportunity to serve you. Thank you again for choosing us, and we look forward to seeing you again soon!

April 23, 2023

Tri State Nissan is the best dealership in the area. From the principal Jerry to business office Julian without any pressure I would recommend them to everyone if you want exceptional service. My car w More

by lisabeckwith3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry, Julian, Mike
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Apr 24, 2023 -

Tri State Nissan responded

Thank you for your positive review! We're thrilled to hear that you had a great experience with our dealership and that our team, from the principal Jerry to our business office staff, provided you with exceptional service without any pressure. We strive to make our customers feel comfortable and welcome at all times, and we're glad that we were able to exceed your expectations. We're also happy to hear that Jerry was able to assist you with your car and that it was a simple fix. Thank you for recommending us to others and for choosing us as your dealership. We look forward to serving you again in the future.

April 23, 2023

They took care of my wife’s new car and she is not easy to please. I will continue to do business with tri state and considering on buying another car from them based on our past experiences with them on More

by Daniellafond87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Stogdale
Report | Print
Apr 24, 2023 -

Tri State Nissan responded

Thank you for your positive review! We're thrilled to hear that we were able to take care of your wife's new car and provide her with excellent service. We understand that customer satisfaction is key, and we're glad that we were able to meet your expectations. Thank you for your continued business and for considering us for your next vehicle purchase. We appreciate your loyalty and look forward to serving you and your family again in the future.

April 22, 2023

Great service and fast. I Would recommend to anyone. They have always treated me right. More

by cm.caps.fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Tri State Nissan responded

Thank you for your positive review! We're thrilled to hear that you had a great service experience with us and that we were able to provide you with fast and efficient service. Our team is committed to treating our customers with respect and honesty, and we're glad that we were able to exceed your expectations. Thank you for recommending us to others and for trusting us with your vehicle service needs. We appreciate your business and look forward to continuing to serve you in the future.

April 22, 2023

Great customer service! My issue was looked at in a timely manner and it was resolved. More

by RIDENTEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Tri State Nissan responded

Thank you for your positive review! We're thrilled to hear that you had a great service experience with us and that we were able to provide you with fast and efficient service. We believe in treating our customers with respect and honesty, and we're glad that we were able to exceed your expectations. Thank you for recommending us to others and for trusting us with your vehicle service needs. We look forward to continuing to serve you in the future.

April 22, 2023

Bought my SUV there 2017 used 2014 Armada service always excellent 100%. Great Service Team always friendly and professional to customers More

by constance.l.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Stogdale
Report | Print
Apr 24, 2023 -

Tri State Nissan responded

Thank you for your positive review! We're thrilled to hear that you had a great experience with our dealership and that our service team provided you with excellent and professional service. We believe in treating our customers with respect and honesty, and we're glad that we were able to exceed your expectations. Thank you for choosing us as your dealership for your SUV purchase and for trusting us with your vehicle service needs. We appreciate your loyalty and look forward to continuing to serve you in the future.

April 22, 2023

Josh is great very professional First dealership that didn’t give me a list of work to have done More

by kmadams035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
Report | Print
Apr 24, 2023 -

Tri State Nissan responded

Thank you for your positive review! We're thrilled to hear that Josh provided you with professional service and that your experience with our dealership was a positive one. We believe in treating our customers with respect and honesty, and we're glad that we were able to exceed your expectations by not giving you a list of unnecessary work to be done on your vehicle. Thank you for choosing us as your dealership and for taking the time to leave us a review. We look forward to serving you and your vehicle again in the future.

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