Tri State Nissan - Service Center

Tri State Nissan responded

Thank you so much, kina28anderson, for your heartening review! We're thrilled to hear about your excellent experience with our great customer service, friendly staff, and quick service that didn't keep you waiting. We look forward to making your next experience with us even better!!

Tri State Nissan responded

We truly appreciate your kind words and your loyalty to our dealership. Providing top-notch customer service is at the heart of what we do, and we're thrilled that we've been able to consistently meet your expectations. We value your trust in us and are grateful for your continued support. Rest assured that we'll always strive to exceed your expectations and ensure your satisfaction. Thank you for choosing us as your go-to dealership, and we look forward to serving you for many more years to come!

Tri State Nissan responded

Thank you for your feedback. We're glad to hear that you found our service to be fast, friendly, and efficient. We strive to provide a high level of quality service to our customers. We understand that pricing is an important aspect to consider, and we apologize if the cost was higher than expected. Our labor costs are based on industry standards, which take into account factors such as specialized training, equipment, and expertise required to ensure the job is done right. We always aim to provide value for the services we offer. If you have any further concerns or questions about the pricing, please don't hesitate to reach out to us. We appreciate your business and hope to have the opportunity to serve you again in the future.

Tri State Nissan responded

We're delighted to hear that our service representatives made you feel welcomed and comfortable, just like an old friend. Providing a friendly and informative experience is important to us, and we're glad that we were able to meet your expectations. At our dealership, we believe in transparency and never pressuring our customers. Our goal is to help you make informed decisions by explaining what needs to be done without any undue pressure. Thank you for your kind words and for choosing us as your trusted dealership. We appreciate your support and look forward to serving you again in the future!

Tri State Nissan responded

Thank you for your feedback! We appreciate you bringing this to our attention. We apologize for any inconvenience caused by the lack of product documentation for the tires you purchased. We strive to provide thorough and detailed information to our customers, and we'll make sure to address this issue promptly. Your satisfaction is important to us, and we want to ensure that you have all the necessary documentation for your purchased items. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know. We value your business and look forward to serving you again in the future!

Tri State Nissan responded

Thank you for your feedback! We're thrilled to hear that you received good service and that our team provided you with excellent service. We strive to offer reasonable prices while maintaining the highest quality of work. Our friendly staff is dedicated to ensuring your satisfaction. Communication is key, and we're glad that we were able to keep you informed about the progress of your car. Thank you for choosing us, and we look forward to serving you again in the future!

Tri State Nissan responded

You're welcome, and thank you for choosing us for your Tahoe service! We're delighted to hear that you had a great experience and that you're satisfied with the work done on your vehicle. Our service advisors take pride in providing excellent customer service, and we're glad they met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again!

Tri State Nissan responded

You're welcome! We appreciate your kind words and look forward to serving you again in the future.

Tri State Nissan responded

Thank you for taking the time to leave us a review, Skylar and the team are thrilled to hear that you had a positive experience with us. We appreciate your loyalty over the years and look forward to continuing to provide you with the same quality service for years to come.

Tri State Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear that you were able to get in and out quickly for your oil change and tire rotation. We appreciate your business and hope to see you again soon for your vehicle's maintenance needs.