Tri State Nissan - Service Center

Thanks for the quick service on my car Appreciate the turnaround for my new 2025 Rouge Nissan. turnaround for my new 2025 Rouge Nissan. More

I am so pleased with TriState, and especially Todd, for how well he advocated for me with my vehicle’s repairs. Not only did he submit all claims to Nissan according to the rebate, but my engine’s failing how well he advocated for me with my vehicle’s repairs. Not only did he submit all claims to Nissan according to the rebate, but my engine’s failing caused additional damage that Nissan didn’t want to replace. However, Todd advocated for me and that was replaced as well. Todd was always pleasant and efficient, and they even washed my car up so nicely. This is probably standard procedure, but the way they cared for me really meant a lot to me, and showed me how well TriState cares for their customers. I’m so glad I went with TriState 3 years ago! More

Excellent service from beginning to out the door. Personnel professional and courteous demeanor. Recommend to anyone that enjoys this kind of service. Personnel professional and courteous demeanor. Recommend to anyone that enjoys this kind of service. More

Everytime I bring my vehicle in for service I always tell them from the start that I am only there for the service i requested and not to bother asking me about other services. The service people are really them from the start that I am only there for the service i requested and not to bother asking me about other services. The service people are really pushy as I was brought out of the waiting area 2 times telling me about other service that needed done. This is a waste of my time and the lady that was helping me. The service would go a lot faster and get completed if they didn't keep asking you about services that you already told them that you didn't want and then they have to relay this back to the mechanics assigned to your car. I always try to get there before they open so I can be first in line as who wants to spend their day off sitting in a dealership waiting for an oil change and tire rotation that should not take hours to complete. More

In and out in no time service person friendly to the point Have a great day point Have a great day More

Todd was very pleasant. I would have given Nissan 5 stars, but the woman at the checkout was not the least bit friendly. I would have given Nissan 5 stars, but the woman at the checkout was not the least bit friendly. More

Great people. Honest and knowledgeable. No pressure. Good quick service. Nice customer lounge. Overall, a good experience. Honest and knowledgeable. No pressure. Good quick service. Nice customer lounge. Overall, a good experience. More

After my rather harsh but honest review last week concerning a safety inspection concern and ultimately getting a replacement part under warranty which I learned was offered by Martin, I wanted to le concerning a safety inspection concern and ultimately getting a replacement part under warranty which I learned was offered by Martin, I wanted to leave a second one. Long story short, the replacement part led to another issue in which I could not lock my doors manually. After some miscommunication during a phone call, the issue was fixed which I truly appreciate. Thank you to Martin and the Service Manager for ultimately taking care of my vehicle. More