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Tri State Nissan

Winchester, VA

Overview
Employees
Reviews
Vehicles
4.8
997 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia. As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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1230 Millwood Pike

Winchester, VA

22602

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Showing 997 reviews

March 20, 2024

Always professional and fair. Great experience as always. We recommend Tri State to everyone we work with. More

by MaryJane0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Tri State Nissan responded

Thank you for your loyalty and recommendation, MaryJane0! We're delighted to hear that you had another positive experience with us at Tri-State Nissan. Providing professional and fair service to our valued customers like you is what we strive for every day. We appreciate your trust in us and look forward to continuing to serve you and your referrals in the future!

March 18, 2024

Tri state nissan help me out whin wife was in a bad accident did not up carge on car, whin other dealers ship,s was I've got 5 car,s there always was a good experience More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brown, Angel Payne
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Mar 25, 2024 -

Tri State Nissan responded

Thank you for sharing your experience with us, Mark! We're glad we could assist you during a difficult time and provide the support you needed. Our team is always here to help, and we appreciate your loyalty and trust in us. If there's anything else we can do for you, please don't hesitate to reach out.

March 14, 2024

Angel was amazing and I enjoyed working with her! Everything went as smooth as possible! More

by randyclark80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Payne
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Mar 18, 2024 -

Tri State Nissan responded

Thank you for your feedback, Randy! We're delighted to hear that Angel provided you with an enjoyable and low-pressure car buying experience. At Tri-State Nissan, we strive to be advocates for our customers and ensure they find the perfect vehicle. We look forward to working with you again in the future!

March 12, 2024

Very timely service Staff was friendly and very accommodating The waiting area was clean and very comfortable More

by ginacooley8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Tri State Nissan responded

We're thrilled to hear about your positive experience with us! Providing timely and accommodating service while maintaining a clean and comfortable environment for our customers is always our priority at Tri-State Nissan. Thank you for choosing us, and we look forward to serving you again in the future!

March 11, 2024

Great service. Very quick with repairs. Very friendly. Very polite. Great waiting room plenty of refreshments for the customers. More

by kerry0663
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Tri State Nissan responded

We are so glad you enjoyed our services here at Tri-State Nissan! If you ever have any recommendations please don't hesitate to reach out!

March 09, 2024

Excellent customer service and maintenance. Very courteous and professional. I will continue to have my maintenance done and plan to continue purchasing my new trucks on a yearly basis. Thank More

by mfertig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brown, Angel Payne, Vlad Stanisavljevic
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Mar 11, 2024 -

Tri State Nissan responded

Thank you, Michael, for your glowing review! We're delighted to hear that you've experienced excellent customer service and maintenance with us. It's our pleasure to serve you with courtesy and professionalism. We appreciate your continued trust in us for your maintenance needs and look forward to assisting you with your future truck purchases.

March 06, 2024

Serviced my car at my reserved 9:00 am time. Great service, great team! I can't tell you enough how fabulous Martin is! Always attentive and helpful, explaining service issues in great detail. More

by RBRYAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Tri State Nissan responded

We're thrilled to hear about your positive experience with our team at Tri-State Nissan! It's wonderful to know that Martin provided you with attentive and helpful service, and we're grateful for your continued loyalty over the past decade. Thank you for choosing us, and we look forward to serving you for many more years to come!

March 02, 2024

Martin was great to work with. Great customer service as always from Tri-State Nissan. We’ve bought all of our vehicles there and all service work completed there for over 15 years More

by chris-shimp
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Tri State Nissan responded

Thank you for your loyalty to Tri-State Nissan! We're delighted to hear that Martin provided you with excellent customer service, as always. It's fantastic to have been your dealership of choice for over 15 years, and we truly appreciate your continued trust and support. We look forward to serving you and your family for many more years to come!

March 02, 2024

Great customer service! Always helpful and eager to please. I will definitely recommend them to my friends! More

by tattoo_tim76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Tri State Nissan responded

Thank you for the kind words! We're thrilled to hear that you had a great experience with our team at Tri-State Nissan. Your recommendation means the world to us, and we appreciate your support. If you ever need anything in the future, don't hesitate to reach out. We're always here to help!

February 29, 2024

Always courteous and knowledgeable, always willing to take care of any issues. 6:00 am service appointments are very convenient for me. More

by GFSRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Tri State Nissan responded

We're thrilled to hear about your positive experience with our service team! At Tri-State Nissan, we strive to provide convenient and reliable service to all our valued customers, and we're delighted that our early morning appointments work well for you. Thank you for choosing us for your automotive needs, and we look forward to continuing to exceed your expectations in the future!

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