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Tri State Nissan

Winchester, VA

Overview
Employees
Reviews
Vehicles
4.8
997 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia. As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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1230 Millwood Pike

Winchester, VA

22602

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Showing 997 reviews

April 09, 2024

Great customer service! !! Vladimir is great! Great job, truck is great, and I recommend Nissan Winchester More

by jranddaughtersllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vlad Stanisavljevic
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Apr 15, 2024 -

Tri State Nissan responded

We're delighted to hear about your positive experience, jranddaughtersllc! Thank you for taking the time to share your feedback. We're thrilled that Vladimir and our team at Nissan Winchester provided you with excellent customer service and that you're pleased with your truck. Your recommendation means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, don't hesitate to reach out. Enjoy your new truck!

April 07, 2024

Jason was knowledgeable, professional, friendly and helpful. He made sure we had all the information need to make a decision in which car to purchase. More

by sally.pearson63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Tri State Nissan responded

Thank you for sharing your experience, Sally! We're thrilled to hear that Jason provided such excellent service and helped you make an informed decision. Your satisfaction is our priority, and we're grateful for your kind words. If you have any further questions or need assistance, don't hesitate to reach out.

April 01, 2024

We have been dealing with Tri-State Nissan for almost 20 years now. We have just purchased our 6th car from them. They are always willing to work with you. More

by ITSWHIT
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Payne
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Apr 02, 2024 -

Tri State Nissan responded

Thank you, ITSWHIT, for your continued trust and loyalty over the past 20 years! We're thrilled to have been part of your car-buying journey, and we're delighted that you chose Tri-State Nissan for your 6th purchase. Our team is dedicated to providing exceptional service and making the car-buying process smooth and enjoyable. We appreciate your ongoing support, and we look forward to serving you for many years to come!

April 01, 2024

Service advisor Bob is great! He is very nice and helpful. I only come there when he is working. More

by damiemaloneA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Tri State Nissan responded

Thank you for your feedback! We're delighted to hear that Bob provided you with exceptional service. We appreciate your loyalty and look forward to assisting you again in the future. If you ever need anything, don't hesitate to reach out.

March 31, 2024

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by lfludwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vlad Stanisavljevic
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Apr 02, 2024 -

Tri State Nissan responded

Thank you for your feedback! We value your input and strive to provide excellent service to all our customers. If you have any specific concerns or questions, please feel free to reach out to us directly. We're here to assist you in any way we can.

March 31, 2024

Kevin is the best! Tristate always gets me in and out quickly and never tries to upsell me with unnecessary things. More

by AMYEBRYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Tri State Nissan responded

Thank you for your kind words, AMYEBRYANT! We're delighted to hear that Kevin provided you with excellent service and that you had a positive experience with us. Customer satisfaction is our top priority, and we always strive to make your visits efficient and hassle-free. We appreciate your loyalty and look forward to serving you again in the future!

March 28, 2024

Very friendly. Great service. Didn’t have to wait long for the work performed on my car. More

by kerry0663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Tri State Nissan responded

Thank you, Kerry, for choosing us for your car service needs! We're thrilled to hear that you found our team to be very friendly and that you received great service. Providing efficient service without long wait times is something we strive for, and we're pleased to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We appreciate your feedback and look forward to serving you again!

March 24, 2024

We visited with Safford brown Nissan last week and was terrible experience. We then came to Tristate Nissan and it was total opposite, Angel was straight forward and honest and a pleasure to do business w More

by craigheadkw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Payne
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Mar 25, 2024 -

Tri State Nissan responded

We're delighted to hear that your experience at Tri-State Nissan was a complete turnaround from your previous encounter elsewhere. Thank you for choosing us and for your trust in our team. Angel is indeed a valuable member of our staff, and we're thrilled that she provided you with straightforward and honest service. It's fantastic to know that you've decided to make Tri-State Nissan your go-to dealer, and we look forward to continuing to serve you for all your Nissan needs. Welcome to the Tri-State Nissan family!

March 22, 2024

The experience went smoothly and efficiently. The work was done in a timely manner. The process was easy More

by ddsl2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Tri State Nissan responded

We're delighted to hear that your experience at Tri-State Nissan went smoothly and efficiently! Providing timely and hassle-free service is our priority, and we're thrilled that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again in the future!

March 21, 2024

I have always revered Tri State Nissanbut it's the continued lack to work within the owners care that drags them down. Previous inspection Iasked that when removing the inspection sticker clean the gl More

by aqst2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Tri State Nissan responded

We appreciate your feedback and apologize for the oversight with your inspection. Rest assured, we take your concerns seriously and will address them with our team to ensure a smoother experience in the future. Please feel free to reach out directly if you have any further questions or concerns. We value your business and hope to make things right.

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