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Tri State Nissan

Winchester, VA

Overview
Employees
Reviews
Vehicles
4.8
997 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia. As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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1230 Millwood Pike

Winchester, VA

22602

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Showing 997 reviews

July 27, 2024

Great dealership to deal with our salesman Ethan was great, very friendly very outgoing very knowledgeable Manager, our finance guy everyone was wonderful. They make sure we knew the Carfax wanted to kn More

by myfirefightersnme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan
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Jul 30, 2024 -

Tri State Nissan responded

Thank you for your compliments and review!! Yeah, Ethan is totally awesome, as well as our managers. Here we like to be professional and friendly! We don't want to leave you hanging, wondering what to do next. So if you're ever in the neighborhood, just drive up the hill, and you'll find us! Have a fantastic summer!

July 24, 2024

Was very courteous and professional. Had no wait time. Came back in a quick turnaround and discussed the issue and ordered the part and was on my way. More

by mapaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2024 -

Tri State Nissan responded

Thank you for your awesome review! I'm excited that everything was exactly the way you wanted. We enjoy you coming, but we don't want to keep you from your amazing schedule! Have a fantastic summer, and we'll see you soon!

July 23, 2024

Tri State Nissan is the place to go if you are considering the purchase of a new or used Nissan vehicle. Our sales consultant (Ethan) made the buying process a genuine pleasure, from beginning to More

by TECH65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Mason
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Jul 25, 2024 -

Tri State Nissan responded

Thank you so much for your glowing review!! Ethan is truly an awesome salesman! I'm excited that he made your experience with us go super well! If your car ever needs a checkup, you know where to stop by. Have a wonderful day!

July 22, 2024

Nice service, very accommodating, and knowledgeable. Reprogrammed key fobs. Quick and efficient appreciated the work. More

by crystal_robinson2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Tri State Nissan responded

Thank you for your five-star rating! I'm happy we got those fobs reprogrammed for ya, and that you found our work absolutely excellent! We're crystal clear about our transparency, and we want you to have the best service possible. Have an amazing day, and we'll see you soon.

July 20, 2024

They were very accommodating. Jason was knowledgeable about the vehicle I was purchasing. Jason had the vehicle out front and ready for me to try it out when I pulled in the lot. More

by Candi Spaid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Tri State Nissan responded

Thank you for the amazing review!! I'm so glad that Jason gave you exactly what you wanted and had all the details down! He's a great example of our transparency, communication, and honesty. I hope you have a fantastic day, and if you need a new vehicle, JJ's got you covered.

June 30, 2024

Efficient service. Complete oil change and tire rotation on an hour. It’s worth my hour drive to get there. More

by amgutteridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Tri State Nissan responded

Thank you for the awesome review! I'm so glad that everything was worth your drive! If you ever come back, we'll make sure each drive is more worth it than the one before. Have a great day!

June 29, 2024

It's nice to see familiar faces even when it's been a while between service. More

by ONEQUILTINGRANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Tri State Nissan responded

Thank you for the great review! Our Tri-State Nissan family likes to extend their joy to everyone, and make you feel a part of our family! We were glad to see you, and we hope you have a fantastic day!

June 16, 2024

wasn't happy with having to replace a wheel my expense especially when my wheel warranty just expired in February. More

by schradertw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Tri State Nissan responded

Thank you for your review! I hope you have a great week, and we'll see you soon..

June 13, 2024

Went in for an oil change and rotation. Staff provided notice for upcoming services without incessantly pushing for it. More

by AGLDN2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Tri State Nissan responded

Thank you for your rating! We don't like pushy either, so I'm happy we gave you some great, smooth service. Have a fantastic day, and we'll see you soon!

June 11, 2024

Great service. Skyler was always making me aware of how long it would be and if anything else was needed. More

by kerry0663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Tri State Nissan responded

Thank you for your amazing review!! I'm so glad that everything went well! Skyler is awesome, and I'm happy she represented us well by providing excellent communication and service. We'll see you soon, and have a wonderful day!

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