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Tri State Nissan

Winchester, VA

Overview
Employees
Reviews
Vehicles
4.8
998 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia. As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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1230 Millwood Pike

Winchester, VA

22602

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Showing 998 reviews

May 18, 2023

They are very knowledgeable about their products, and answer the most inane questions (from me!). A pleasant experience. More

by acedwheaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson Diaz, Cohen Mowery
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May 22, 2023 -

Tri State Nissan responded

Thank you for your kind words! We're thrilled to hear that our team was able to assist you with your questions and provide a pleasant experience. At our dealership, we believe that no question is too small or insignificant when it comes to helping our customers make informed decisions about our products. We strive to ensure that you have all the information you need to make the best choice for your needs. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and hope to serve you again in the future!

May 17, 2023

Good service. 100% Excellent Service Reasonalble prices Very Friendly staff They communicated at all times to explain to me what was going on in my car. More

by judy_gaby07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

Tri State Nissan responded

Thank you for your feedback! We're thrilled to hear that you received good service and that our team provided you with excellent service. We strive to offer reasonable prices while maintaining the highest quality of work. Our friendly staff is dedicated to ensuring your satisfaction. Communication is key, and we're glad that we were able to keep you informed about the progress of your car. Thank you for choosing us, and we look forward to serving you again in the future!

May 16, 2023

Thank you for a great experience yesterday! Very happy with service advisor and work on my Tahoe. More

by STEPH675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Sullivan
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May 16, 2023 -

Tri State Nissan responded

You're welcome, and thank you for choosing us for your Tahoe service! We're delighted to hear that you had a great experience and that you're satisfied with the work done on your vehicle. Our service advisors take pride in providing excellent customer service, and we're glad they met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again!

May 14, 2023

The staff was very friendly and worked with me to get me the deal I wanted More

by clsccarman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vlad Stanisavljevic
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May 15, 2023 -

Tri State Nissan responded

Thank you for sharing your positive experience with us, clsccarman! We are thrilled to hear that our staff was able to provide friendly service and work with you to get the deal you wanted. We appreciate your business and hope to see you again in the future!

May 12, 2023

Skylar greeted me immediately. Everyone I came in contact with was courteous and professional. Because of the people and the quality of service I've been bring my Toyotas here fo More

by lindaspicerryan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Tri State Nissan responded

Thank you for taking the time to leave us a review, Skylar and the team are thrilled to hear that you had a positive experience with us. We appreciate your loyalty over the years and look forward to continuing to provide you with the same quality service for years to come.

May 12, 2023

thank you very good thank very much ok 15 word thank thank you very much More

by MASTERSON.PAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Tri State Nissan responded

You're welcome! We appreciate your kind words and look forward to serving you again in the future.

May 12, 2023

Was in and out very quickly for an oil change in a tire rotation. Thats what I like. In and out. More

by pamela_cross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drake Shaw
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May 15, 2023 -

Tri State Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear that you were able to get in and out quickly for your oil change and tire rotation. We appreciate your business and hope to see you again soon for your vehicle's maintenance needs.

May 09, 2023

I love the service and how nice everyone is, I will definitely buy my next vehicle from you More

by d.dennis.06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drake Shaw
Report | Print
May 10, 2023 -

Tri State Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team and that you appreciate our commitment to exceptional customer service. We would be honored to help you find your next vehicle when you are ready, and we look forward to serving you again in the future!

May 10, 2023 -

d.dennis.06 responded

I love my Nissan Rogue that I purchased from your dealership and everyone went out of their way during the purchasing process!!!!

May 07, 2023

Excellent customer service from sale to finalizing our purchase. This is our 3rd vehicle purchased here and we would definitely recommend our family and friends to visit and shop with you. Thank you. More

by papandgranny
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cohen Mowery
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May 08, 2023 -

Tri State Nissan responded

Wow, thank you for your kind words and for your continued loyalty to our dealership! We're thrilled to hear that you had an excellent experience with our team and that we were able to provide you with exceptional customer service from sale to finalizing your purchase. It's great to know that we've earned your trust and confidence, and we appreciate you recommending us to your family and friends. Thank you for choosing us for your automotive needs, and we look forward to serving you for many more years to come!

May 05, 2023

You all were very professional, and really friendly, and knowledgeable, I will always bring my Nissan to you all. Great job. Thanks 👍 More

by WOLFEDONNA91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Tri State Nissan responded

Thank you so much for your kind words and for choosing us for your Nissan service needs! Our team takes pride in being professional, friendly, and knowledgeable, and we're thrilled to hear that we met your expectations. We appreciate your loyalty and trust in us and look forward to continuing to provide you with the outstanding service you deserve for years to come. Thanks again for the great review!

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