Tri State Nissan

Tri State Nissan responded

Wow, thank you so much for the wonderful five-star review! I'm thrilled that you had an amazing experience with our dealership, from the exceptional customer service to the outstanding work we provide. We value your support significantly, and we can't wait to continue exceeding your expectations in the future!

Tri State Nissan responded

We appreciate your feedback and understand your concern regarding the fog lights during the inspection process. Inspections are designed to ensure the overall safety and compliance of the vehicle, which includes various components and features. While fog lights may not be frequently used, they are still an integral part of the vehicle's lighting system. They are assessed to ensure they are in proper working condition and meet the required standards. We apologize if this caused any inconvenience or confusion. Our goal is to ensure the safety and compliance of your vehicle, and we appreciate your understanding. If you have any further questions or concerns, please don't hesitate to reach out to our team. Thank you for choosing us for your inspection needs

Tri State Nissan responded

Thank you for your glowing review! We're electrified to have provided you with an outstanding experience and appreciate your recommendation to your friends to buy with TriState Nissan. We look forward to continuing to deliver fast and exceptional service to you and your friends in the future!

Tri State Nissan responded

Thank you for your inspiring review! We're motivated to hear that you received excellent service, both in terms of customer service and the associated work. We take pride in informing our customers throughout the process and ensuring timely completion. It's fantastic that our team goes the extra mile by providing wonderful vacuuming and washing services. We greatly appreciate your continued support and look forward to providing you with friendly and top-notch service during your future visits to Marlowe Automotive Services!

Tri State Nissan responded

Wow, thank you, amybaird703, for being a loyal customer and trusting us with not just one but three of your awesome rides! We're inspired that our team consistently delivered great service to all your vehicles. We appreciate your support and look forward to serving you with even more amazing experiences in the future!

Tri State Nissan responded

Thank you so much, kina28anderson, for your heartening review! We're thrilled to hear about your excellent experience with our great customer service, friendly staff, and quick service that didn't keep you waiting. We look forward to making your next experience with us even better!!

Tri State Nissan responded

We truly appreciate your kind words and your loyalty to our dealership. Providing top-notch customer service is at the heart of what we do, and we're thrilled that we've been able to consistently meet your expectations. We value your trust in us and are grateful for your continued support. Rest assured that we'll always strive to exceed your expectations and ensure your satisfaction. Thank you for choosing us as your go-to dealership, and we look forward to serving you for many more years to come!

Tri State Nissan responded

Thank you for your feedback. We're glad to hear that you found our service to be fast, friendly, and efficient. We strive to provide a high level of quality service to our customers. We understand that pricing is an important aspect to consider, and we apologize if the cost was higher than expected. Our labor costs are based on industry standards, which take into account factors such as specialized training, equipment, and expertise required to ensure the job is done right. We always aim to provide value for the services we offer. If you have any further concerns or questions about the pricing, please don't hesitate to reach out to us. We appreciate your business and hope to have the opportunity to serve you again in the future.

Tri State Nissan responded

We're delighted to hear that our service representatives made you feel welcomed and comfortable, just like an old friend. Providing a friendly and informative experience is important to us, and we're glad that we were able to meet your expectations. At our dealership, we believe in transparency and never pressuring our customers. Our goal is to help you make informed decisions by explaining what needs to be done without any undue pressure. Thank you for your kind words and for choosing us as your trusted dealership. We appreciate your support and look forward to serving you again in the future!

Tri State Nissan responded

Thank you for your feedback! We appreciate you bringing this to our attention. We apologize for any inconvenience caused by the lack of product documentation for the tires you purchased. We strive to provide thorough and detailed information to our customers, and we'll make sure to address this issue promptly. Your satisfaction is important to us, and we want to ensure that you have all the necessary documentation for your purchased items. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know. We value your business and look forward to serving you again in the future!