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Tri State Ford Lincoln - Service Center

Maryville, MO

4.8
337 Reviews

337 Reviews of Tri State Ford Lincoln - Service Center

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November 03, 2023

It is the only place we go for service and purchasing vehicles. We recently had one of our vehicles in for service and they exceeded our expectations in finishing before the expected time. That was great More

by mpolsky1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Tri State Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tri State Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

November 03, 2023

We have all our maintenance for our vehicles performed at tri-state and we are always pleased with the results More

by advantageautoglassexperts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Tri State Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 02, 2023

Everyone you come in contact with, are always friendly and courteous. They seem very knowledgeable. More

by carolowens823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Tri State Ford responded

Carol, Thank you for choosing Tri State Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 01, 2023

Best service department we’ve ever used, clear, concise communication. Top notch service all the way! More

by housemouse1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Tri State Ford responded

Thanks for sharing your thoughts about your experience with Tri State Ford. Michael and our team appreciate your business and hope to see you again soon!

Nov 02, 2023 -

housemouse1953 responded

I will be back!

October 28, 2023

Was very helpful and through, explained everything to me and helped solve the problems I was having with my tires More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Poppa
Oct 29, 2023 -

Tri State Ford responded

Thank you for choosing Tri State Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, Julie, and we hope to see you again!

October 27, 2023

Usual efficient visit. Matt is always courteous and efficient. I feel fortunate to be a customer. More

by jblack100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Tri State Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again.

October 24, 2023

The Staff is friendly, organized, helpful and accommodating. The waiting area is bright and clean. More

by rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Tri State Ford responded

Thanks for sharing your thoughts about your experience with Tri State Ford. Michael and our team appreciate your business and hope to see you again soon!

October 24, 2023

Took my car in for a oil change with the quick lube. They was quick and friendly. More

by adhague01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Tri State Ford responded

Thank you for your business and this review. We're happy to hear Matt and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 24, 2023

Professional, friendly, efficient Very courteous, couldn’t have been more helpful! I highly recommend this dealership! More

by Markomed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Tri State Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tri State Ford.

October 16, 2023

Recall appointment was at 10:00, car went in at 10:00. Repair time was quoted to be 45 minutes, car was ready at 10:45, just as promised. We were from St Joseph and had taken the vehicle to the St Joseph More

by roadracr61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Tri State Ford responded

Thanks for sharing your thoughts about your experience with Tri State Ford. We appreciate your business and hope to see you again soon!

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