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Tri State Ford Lincoln - Service Center

Maryville, MO

4.8
337 Reviews

337 Reviews of Tri State Ford Lincoln - Service Center

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November 24, 2023

Great service start to finish! Knowledgeable. Great value on my trade. Even delivered my car to me. More

by F150guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
Nov 27, 2023 -

Tri State Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 22, 2023

Dealership is easy to work with and friendly. They always do their best to get our vehicles in quickly. More

by cowpoke21
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Williamson
Nov 24, 2023 -

Tri State Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you again for choosing Tri State Ford, we look forward to having you as one of our valued customers for many more years to come!

November 20, 2023

Always helpful when I take my vehicle in for service. The people there are great More

by cjcox63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Tri State Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2023

They was able to get me in even being short staffed and got my car fixed. Got me in and oit fairly quickly. More

by joanne.driskell89
Recommend Dealer
Yes
Employees Worked With
Michael Macias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Macias
Nov 20, 2023 -

Tri State Ford responded

Thanks for sharing your thoughts about your experience with Tri State Ford. We appreciate your business, Joanne, and hope to see you again soon!

November 15, 2023

Best Ford dealership around, top notch great people to work with.. will be going back More

by drichmond_912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Tri State Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again.

November 14, 2023

Pleasant however the technician got the floors dirty with their feet in my explorer and I had clean it up after the service was done. More

by brandymcewen76
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Huey
Nov 15, 2023 -

Tri State Ford responded

We're sorry to hear about your experience, Brandy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you wouldn't mind continuing the conversation, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 11, 2023

very good considerate and knowledgeable and they are caring people you fill in the gaps More

by wcmldaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Tri State Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tri State Ford, we look forward to having you as a valued customer for many years to come!

November 08, 2023

Mike Macias and the other man in his department were great to work with! They were attentive and kind. I appreciate having such nice people around when I take my vehicle in to get work done. More

by johnnruth2000
Recommend Dealer
Yes
Employees Worked With
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Macias
Nov 09, 2023 -

Tri State Ford responded

John, Thank you for your very kind review. Michael and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tri State Ford.

November 04, 2023

I keep coming back to them, I'm pleased. My next truck will be form them. More

by harriscg0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Tri State Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 03, 2023

Prompt service, worked me in so I got my license on time. I appreciated them all - polite, prompt and cheerful - thanks so much! More

by Grbond
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Moss
Nov 03, 2023 -

Tri State Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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