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Tri State Ford Lincoln - Service Center

Maryville, MO

4.8
337 Reviews

337 Reviews of Tri State Ford Lincoln - Service Center

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February 28, 2022

Excellent! No complaints. One of the few dealerships that appear to be actually on the side of the customer. More

by clayman4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Moss, McKenzie Benson
Mar 01, 2022 -

Tri State Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 23, 2022

Had to have new tires and got an appointment the same day I called. The tires were in stock and my appointment was on time. More

by shirley.leftridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Tri State Ford responded

Shirley, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Tri State Ford Lincoln!

February 21, 2022

Tri state has always done a good job for me and I appreciate the good customer Service. There was some grease spots on my cloth floor mats so might want to be a little careful with that More

by jb65lemon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Tri State Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 17, 2022

Always helpful, readily schedule appts. , fix what’s needed & assists w/ what’s needed next in keeping my Ford T-Bird “road Ready”! More

by Marilyn Pauley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Marilyn Pauley responded

I’ve only been to Tri State Ford three times. Each repair, easy, professional & such a pleasant experience!

February 17, 2022

They took care of my tire problem very professionally. Would rec, anyone to go to quick lane. More

by fnfhook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

fnfhook responded

Great service-great people

February 16, 2022

This dealership & service department are always kind, helpful and willing to answer questions/ explain things. More

by amyderr10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Tri State Ford responded

Amy, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 16, 2022

They always take good care of my car and our pickup. Never have overlong wait times. More

by merryquilts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Tri State Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tri State Ford Lincoln.

February 15, 2022

This experience was horrible. I was never informed about my vehicle status once. Absolutely horrible. More

by hannahrosenash
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Macias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Tri State Ford responded

We're sorry, Hannah, that you didn't have a completely satisfying visit. Thank you for providing your contact information and someone from our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

February 15, 2022

Everything was repaired and in a timely manner-- Great Job! Thank you for the great service. More

by jbucher0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Moss, Brandi Bonde
Feb 16, 2022 -

Tri State Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 31, 2022

I completely trust the employees here to take the best care of my vehicle! They keep me informed or what my vehicle needs and take good care of it. The Best! More

by housemouse1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Williamson
Jan 31, 2022 -

Tri State Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!