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Tri State Ford Lincoln - Service Center

Maryville, MO

4.8
337 Reviews

337 Reviews of Tri State Ford Lincoln - Service Center

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April 15, 2022

Matt is the very best service manager I've ever dealt with. Good work guys More

by billallowayjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Tri State Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt and our team met your expectations. Thank you again for choosing Tri State Ford Lincoln!

April 13, 2022

After get the part in, service was done efficiently. Thank you all for getting done. More

by Ellen.hart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Tri State Ford responded

Ellen, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 07, 2022

Excellent service and courtesy. Kept me informed of what needed to be done, parts arrival, and cost More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Tri State Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Tri State Ford Lincoln!

March 31, 2022

Matt and his crew are all professional. Mike worked my car in within 24 hours. More

by ekbrownrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Tri State Ford responded

Thank you for choosing Tri State Ford Lincoln, your feedback and rating mean a lot to us. We're glad Matthew and Michael were able to help, and we hope to see you again!

March 31, 2022

Didn’t have to wait to get in. Everything was checked and problems were taken care of. More

by Snow White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Tri State Ford responded

We appreciate your business and our team looks forward to serving you again soon!

March 30, 2022

I have been doing business with TriState for quite a while and they are the best Ever! Especially Matt Williamson! More

by pottmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Tri State Ford responded

Thanks for sharing your thoughts about your experience working with Matt here at Tri State Ford Lincoln. We appreciate your business and hope to see you again soon!

March 29, 2022

Went in to make an appointment to change the oil and the tech said how about now. That was fine with us. So we got the oil changed and that was just great. More

by Kemper_d
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Tri State Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 29, 2022

The service was fast and the people were super friendly. I will be back again. More

by Bronco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Tri State Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 29, 2022

Great company to work for! Todd and Rusty Hill treat everyone like family! Employees care about customers, customers care about employees! More

by turnjt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Tri State Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tri State Ford Lincoln.

March 24, 2022

The service was done quickly. Mike, who assisted me, was kind and informative about my vehicle and answered all my questions. More

by neurorn84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Hayes sold me the car
Mar 24, 2022 -

Tri State Ford responded

Thank you for taking the time to leave us a five-star rating. We're thrilled to hear that you found your experience with Mike to be a positive one. We appreciate your business. Our team looks forward to serving you again soon.

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