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Tri State Ford Lincoln - Service Center

Maryville, MO

4.8
337 Reviews

337 Reviews of Tri State Ford Lincoln - Service Center

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May 13, 2022

Had a long wait, service guys had trouble with their equipment working right. All in all satisfied. More

by jeanprot.1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 16, 2022 -

Tri State Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 12, 2022

Very helpful. Knew the answers to my questions. Explained things and were patient with me when I asked questions even when I didn't understand the answer they trie More

by calbertware
Recommend Dealer
Yes
Employees Worked With
I don't remember the names.
May 13, 2022 -

Tri State Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 10, 2022

The guys at the dealership are always going the extra mile to help in every way More

by mhaphil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Tri State Ford responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tri State Ford Lincoln!

May 09, 2022

Matt Williamson was a pleasure to work with. I would highly recommend talking to him when you go! More

by asdgfa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Tri State Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again.

May 08, 2022

The sales team is great, I had a great experience simple and quick. The service at the quick lane is great as well. More

by j_dorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Turner
May 09, 2022 -

Tri State Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tri State Ford Lincoln.

May 03, 2022

Matt at Quick Lane is always helpful. I really wish the guy in charge of the phone would call back when I leave a message. More

by rmp77joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Tri State Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Matt delivered such a great experience!

May 03, 2022

Work was done on time and professionally. I interacted with 5 employees. All were courteous and attentive. More

by tpraterkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Moss
May 03, 2022 -

Tri State Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 27, 2022

I was able to schedule this service with one call. They were ready when I got there, employees were professional and polite. More

by tpraterkc
Recommend Dealer
Yes
Employees Worked With
Sharon
Apr 28, 2022 -

Tri State Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tri State Ford Lincoln.

April 15, 2022

The shop foreman was kind and friendly and my vehicle was serviced on time and very well. More

by wg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Tri State Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 15, 2022

The customer service is always fantastic. They generally get the car in right at appointment time so we don't have to wait any longer than the amount of time it takes to actually do the work. More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Tri State Ford responded

Thank you, Sara. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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