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Tri State Ford Lincoln - Service Center

Maryville, MO

4.8
337 Reviews

337 Reviews of Tri State Ford Lincoln - Service Center

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June 13, 2022

The quick lane service was able to get my work done the same day that I called. The waiting room is very comfortable and while there I was able to get help from Tri State to determine the cost to upgrade t More

by williamenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McKenzie Benson
Jun 14, 2022 -

Tri State Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 08, 2022

I brought my car to them to be serviced. Went to pick it up, seemed to be resolved, then same issue occurred not even a mile from dealership so I took it back. More

by fdslemp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Tri State Ford responded

Thank you for your review. We'll be sure to share your feedback with our crew. Please reach out to us if you'd like to discuss things further.

June 07, 2022

Very nice and polite staff. Always quick to offer any help with anything I may need. More

by l.schatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Tri State Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tri State Ford Lincoln.

June 04, 2022

Helpful and dependable ; they provide quality service with customer in mind. We’re grateful for them to be in our community. More

by linda3225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Tri State Ford responded

Thank you for taking the time to leave us this very kind review. We are very happy to have provided you with such a positive experience! We sincerely value your business, Linda. We look forward to having you as one of our valued customers for years to come.

June 03, 2022

Treated well, got me in the same day. Much better treatment than years ago . I felt as though my business was appreciated. More

by Jimreese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of everyone I came in contact with !
Jun 06, 2022 -

Tri State Ford responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come.

June 01, 2022

The service and guidance of the staff was second to none. Job well done. Recommend to anyone to try it out. More

by jeremysteven2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Tri State Ford responded

Thank you. We appreciate your business and our team looks forward to serving you again soon!

June 01, 2022

Excellent service. I because of my work they had to go out of their way to help me in the time space I needed. They did repairs that came in,cost wise,under the estimat More

by bobbychristian1897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Tri State Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

May 30, 2022

My car was in and out quickly with the needed job completed to my satisfaction. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Tri State Ford responded

Sandy, Thank you for your business and this review. We're happy to hear Matt and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 30, 2022

Quik lube guys always take care of us! Thanks Matt! Go Team Van Shelter Insurance! More

by tlee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Tri State Ford responded

Thank you for your very kind review. Matt and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tri State Ford Lincoln.

May 30, 2022

Passing through town, and helped out with an unexpected oil change in a pinch. Very appreciative and excellent customer service! More

by jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Tri State Ford responded

Thanks for sharing your thoughts about your experience with Tri State Ford Lincoln. Matt and our team appreciate your business and hope to see you again soon!

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