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Tri State Ford Lincoln - Service Center

Maryville, MO

4.8
337 Reviews

337 Reviews of Tri State Ford Lincoln - Service Center

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July 13, 2022

Very helpful, friendly , flexible and they will explain little issues, such as the light adjustments inside the car, etc. More

by Sandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Tri State Ford responded

Thank you for choosing Tri State Ford Lincoln, your feedback and rating mean a lot to us. We're glad we were able to help, Sandi, and we hope to see you again!

July 13, 2022

Great to take care of all our needs. When we have problems the Tri-state bunch make it happen!! More

by coutsie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Moss
Jul 14, 2022 -

Tri State Ford responded

We appreciate your business and our team looks forward to serving you again soon!

July 06, 2022

Tri State is nice because of location and Matt the service manager is wonderful to deal with. More

by Wbeery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Tri State Ford responded

Thanks for sharing your thoughts about your experience with Tri State Ford Lincoln. Matt and our service team appreciate your business and hope to see you again soon!

June 30, 2022

Got right in, got right out. Everyone was helpful and friendly. Thanks a lot guys. More

by p.fahey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Tri State Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 29, 2022

Very friendly, always tells you what they did to you car. Answers all of your questions. More

by adamswyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Tri State Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 28, 2022

Great choice for solid customer service. Staff is very kind and they are thorough in their vehicle diagnostics. More

by heiditiedt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Tri State Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Tri State Ford Lincoln. Please don't hesitate to reach out if you need anything else.

June 22, 2022

Called got me right in very friendly and great communication had me back on the road in no time More

by RASNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Tri State Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tri State Ford Lincoln, we look forward to having you as one of our valued customers for many more years to come!

June 20, 2022

The people here have always been willing and helpful. We run fleet vehicles and it sometimes creates issue with billing and they are always willing to work it out with us. More

by Agnew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Tri State Ford responded

We're very glad we were able to work with you! Ensuring our customers have a great experience is our top priority. We hope to see you again in the future!

June 15, 2022

I had an appointment to do #Warranty work and the service department was to set up an appointment at quick lube for me. I had to call back and change my #Warranty appointment to later that day but I showed u More

by cougexp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Tri State Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 13, 2022

Very friendly, very knowledgeable, precise, worked within expected time range, clean and accurate. Highly recommend their service to others! More

by MIKE I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unsure of employee's name
Jun 14, 2022 -

Tri State Ford responded

Thank you, Mike, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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