Back

Tri State Ford Lincoln - Service Center

Maryville, MO

4.8
337 Reviews

337 Reviews of Tri State Ford Lincoln - Service Center

Sort by
December 03, 2022

Thanks for ordering recall parts for my Ford Edge and sufficiently replacing them in a timely manner. I appreciate it! More

by judywiederholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names.
Dec 04, 2022 -

Tri State Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tri State Ford, we look forward to having you as one of our valued customers for many more years to come!

November 25, 2022

Very professional, knowledgeable staff. They were very accommodating when making appointments and did a great job explaining what was being done. More

by jonnickerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Tri State Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 24, 2022

Took multiple appointments but finally got my car fixed so it doesn’t sound like it’s falling apart More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever sits next to Michael
Nov 27, 2022 -

Tri State Ford responded

Thank you, Danielle, for taking the time to share your thoughts on working with our team. We appreciate your business!

November 22, 2022

I appreciate the service departments honesty and working my son's pickup into their schedule before he went home for Thanksgiving. More

by egocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Tri State Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 21, 2022

As always I got excellent service and the staff was knowledgeable and very helpful. I will continue to bring my vehicles back! More

by Cschmitt67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Tri State Ford responded

Thank you for choosing Tri State Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 17, 2022

I have always had nothing but good experiences at Tri State. The people that work there are always very helpful! More

by Courtney Z.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Tri State Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Courtney, and look forward to your next visit.

November 17, 2022

When walking into the service center Matthew was very friendly and efficient with getting my new tires changed. More

by A Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Tri State Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tri State Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else.

November 11, 2022

Never a problem with the service preformed. Service was completed in a timely fashion. Employees were courteous in their deportment of duties. More

by dragonfly64505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Tri State Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 10, 2022

They are always courteous and friendly and very helpful. I’m great full for the experience and knowledge that they carry. More

by Selina James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim White
Nov 11, 2022 -

Tri State Ford responded

Thanks for sharing about your experience with Tri State Ford Lincoln. We appreciate your business and hope to see you again soon!

November 10, 2022

Service manager that sign you up very unfriendly didn’t act they care if you came there More

by Dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Tri State Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry to hear you weren't fully satisfied with your experience and would like to learn more. Please don't hesitate to reach out to us directly if you would be willing to discuss this issue in more detail. We appreciate your business and hope to see you again!

...
20
...