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Tri State Ford Lincoln - Service Center

Maryville, MO

4.8
337 Reviews

337 Reviews of Tri State Ford Lincoln - Service Center

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February 02, 2023

The work was done professionally and I was happy with the outcome and the bill More

by bweaver61862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Tri State Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tri State Ford, we look forward to having you as a valued customer for many years to come!

January 21, 2023

Matt Williamson always has his staff take care of me without question every time. Always satisfied More

by Bobh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Tri State Ford responded

Thank you so much for your kind words, Bob, and for taking the time to leave us this wonderful feedback!

January 19, 2023

I can always depend upon the service department. Michael gets it done everytime! Definitely recommend. More

by BJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Tri State Ford responded

Thank you so much for your excellent review! We are so glad Michael had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tri State Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

January 14, 2023

I was having a check engine light coming on. They took it in found a problem and gave me information to decide what to do. Not pushy as as always. Will be back to remedy the problem as soon as More

by Travis.winter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Tri State Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tri State Ford.

December 31, 2022

Very efficient! Covering every maintenance detail that your vehicle needs in a fast and timely manner.. More

by Sharnjean50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McKenzie Benson
Jan 02, 2023 -

Tri State Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 31, 2022

Did good job took good care of the problem and resolved it’s soon as they could More

by malightner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Tri State Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tri State Ford, we look forward to having you as a valued customer for many years to come!

December 31, 2022

Great dealership good people to work with made everything easy trying to get what I wanted More

by malightner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Tri State Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tri State Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

December 29, 2022

Always happy to stop by and visit with Denny and Steven! ( 3 more words haha) More

by jessie_law13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Tri State Ford responded

Thank you for choosing Tri State Ford, Jessie. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 28, 2022

They took care of me quickly and within the estimated amount. They even found me a rebate and automatically signed me up for it. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Tri State Ford responded

Thank you for the kind words for our service department, Rachel! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 24, 2022

Tri State Ford has always been outstanding for us,servicing our vehicles and whatever we need done. We thank them all. More

by Orville Hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Tri State Ford responded

Thank you, Orville! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tri State Ford.

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