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Tri State Ford Lincoln - Service Center

Maryville, MO

4.8
337 Reviews

337 Reviews of Tri State Ford Lincoln - Service Center

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March 08, 2023

Tri State changed my oil and then took care of our door lock. Our passenger door was staying locked and the service department checked the door out. Thank you Tri State. More

by anetamurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Tri State Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 07, 2023

I dropped my car off for recall work. Three days later the lights on my dash are all on and I'm not sure if I have brakes. ABS, traction control, no traction light, you name it the light More

by Brandi Bix
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Mar 11, 2023 -

Tri State Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Brandi, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 04, 2023

Very fast, efficient and very friendly and helpful and knowledgeable. Would recommend to everyone who needs service done. More

by tlreeves77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

Tri State Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 24, 2023

Technician gave good advice, got me an appointment real soon. Work performed quickly and cost less than expected More

by kochfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Tri State Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 21, 2023

Fast efficient and honest about what will be needed soon. Courteous and quick and helpful. More

by onid.eed.65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Tri State Ford responded

It's great to hear that Matt was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tri State Ford!

February 18, 2023

Matt Williamson is the best. Very helpful in our needs. Highly recommend tri state quick lane More

by cunningham0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Tri State Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you for choosing Tri State Ford, we look forward to having you as a valued customer for many years to come!

February 14, 2023

My daughter was home from college last weekend, and was headed back on Monday first thing. We recently purchased a used Ford Edge, and I wanted the radiator fluid flushed. I was trying to set something up More

by rwright24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Tri State Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 11, 2023

This Ford dealership is prompt in their service and always ready to help out even if you need some air in your tires.I recommend them proudly. More

by misssmith214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Tri State Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tri State Ford.

February 06, 2023

Steven is the best. Always gets me in when our vehicles need to be serviced, and job is done right every time. More

by rwright24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Tri State Ford responded

Thanks for sharing your thoughts about your experience with Tri State Ford. Steven and our tea appreciate your business and hope to see you again soon!

February 03, 2023

We like going here to have cars serviced. Nice waiting room atmosphere, with polite service desk people and service workers. They do a through job of making sure car is running at its best. More

by KarenMarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Tri State Ford responded

Thank you for choosing Tri State Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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