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Tri State Ford Lincoln - Service Center

Maryville, MO

4.8
337 Reviews

337 Reviews of Tri State Ford Lincoln - Service Center

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September 18, 2023

I paid for The Works package which includes tire rotation. I sat there and watched through the window. My tires never came off my vehicle. The guy at the counter wouldn’t admit to it not getting don More

by beckymires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Huey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Tri State Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 16, 2023

I had a low tire, Matt worked me right in to get it fixed. Friendly service. More

by onecat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Hayes
Sep 17, 2023 -

Tri State Ford responded

Thanks for sharing your thoughts about your experience with Matt here at Tri State Ford. We appreciate your business and hope to see you again soon!

September 15, 2023

They got me right in when I got there. Work done quickly. Let me know I needed new tires and was having sale end of month. More

by c_trauernicht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Vervick
Sep 17, 2023 -

Tri State Ford responded

Thanks for sharing your thoughts about your experience with Tri State Ford. We appreciate your business and hope to see you again soon!

September 14, 2023

They were good to get us in and get the work completed in a timely manner. More

by nickitracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Tri State Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tri State Ford.

September 10, 2023

Friendly, courteous, helpful, and thorough. I would definitely recommend them to anyone who wants excellent quality service. More

by danedmonds51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Tri State Ford responded

Dane, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 09, 2023

Made a appointment and was back in my car after Quick Lane service Oil change in 25" More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Tri State Ford responded

JT, Thank you for choosing Tri State Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 09, 2023

Great service, honest and reliable repairs! Convenient scheduling, and clean facility. We take both of our Ford vehicles to Tri State! More

by mikeyd_man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Marriott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denny Florea
Sep 10, 2023 -

Tri State Ford responded

Mike, Thanks for sharing your thoughts about your experience with Tri State Ford. We appreciate your business and hope to see you again soon!

September 08, 2023

Quick Lane service always good with friendly people to help you and always know your name. More

by dickandmarlene71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Tri State Ford responded

Dick and Marlene, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 02, 2023

The service department is very friendly and easy to talk to about the issues with my expedition. More

by kcclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Tri State Ford responded

Thanks for sharing about your experience with Tri State Ford. We appreciate your business and hope to see you again soon!

September 02, 2023

Very helpful Very courteous Very prompt Everyone I have worked with Orr spoke to have been very professional. More

by dsp1231999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Tri State Ford responded

Thanks for sharing your thoughts about your experience with Tri State Ford. We appreciate your business and hope to see you again soon!

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