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Tri-State Ford

Amarillo, TX

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rated
470 Reviews
Tri-State Ford in Amarillo, TX is proud to be an automotive leader in our community. Since opening our doors, Tri-State Ford has maintained our solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase.
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1900 East I-40

Amarillo, TX

79103

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Showing 470 reviews

May 02, 2020

I do not care for this dealership or the auto group they are associated with. They are greedy and aggressive. I was surprised that we bought. I will just avoid this auto group in the future. There were no c More

by Craigboyher
Recommend Dealer
No
Employees Worked With
Rhonda Rose
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon Miller was okay
May 04, 2020 -

Tri-State Ford responded

We appreciate the feedback. We are always looking for ways to improve our business. Our team is taking all COVID procedures and we are practicing all the CDC Guidelines. If you would like to discuss the issues you had, please contact our dealership.

April 29, 2020

Best Experience , THANK YOU JAMES DIAZ !!! For all your car needs y'all need to shoot a message or call James Diaz. Best buying experience ever !! He got us exactly what we were wanting & paym More

by rodriguez.jonabri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMES DIAZ
Apr 30, 2020 -

Tri-State Ford responded

Thank you for the review. Please let us know if there is anything else that our team can help you with.

April 25, 2020

Very unhappy about the service I have gotten from Ford Service. They claim to be the best and they can't figure out what is wrong with my car... I have brought my car to them numerous times about the same More

by Kelsey Sargent
Recommend Dealer
No
Employees Worked With
Cameron Shannon
May 01, 2020 -

Tri-State Ford responded

Kelsey, we apologize that you are unhappy with your recent visit to dealership. Please contact our dealership and ask for Management. Thank you,

April 21, 2020

Will michale Bishop was great and he found everything I needed he even took the time to program my phone in was very happy with him More

by borcindy
Recommend Dealer
Yes
Employees Worked With
Brian Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bishop
Apr 22, 2020 -

Tri-State Ford responded

Thank you for the 5 star review. Please let us know if there is anything else that our team can help you with.

April 12, 2020

Best car buying experience ever Rick Cantu and the rest of Tri State Ford in Amarillo made this car buying experience a very pleasant one. Rick brought the car to my house for me to More

by mdnana227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Praeuner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Cantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Shannon
Apr 13, 2020 -

Tri-State Ford responded

Thank you so much for the review. If there is anything else that our team can help you with, please let us know!

April 10, 2020

I just wanted to thank Michael Bishop for his outstanding service we received I was down not thinking that I would get approved. I was excited and surprised when I received the phone call to pick up the truc More

by Rodriguez.george
Recommend Dealer
Yes
Employees Worked With
Wacey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bishop
Apr 13, 2020 -

Tri-State Ford responded

Thank you so much Mr. Rodriguez for the review! We are so glad that our team could help you and deeply appreciate the recommendation.

March 31, 2020

Gary Salter is an excellent salesman! He was very helpful and everything went smoothly. Wacey Williams covered everything we needed to know. Was very patient with us. Very impressed with how quick everything More

by Jamie Chase
Recommend Dealer
Yes
Employees Worked With
John Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wacey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Salter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Tri-State Ford responded

Jamie, thank you so much for your review. We are so glad that our team could help you and congratulate you on the new vehicle.

March 26, 2020

Landon Miller and the Tri-State team did an excellent job getting me into a vehicle. The Tri-State team has a very Professional Sales Crew. Great to work with More

by Flav
Recommend Dealer
Yes
Employees Worked With
Brian Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon Miller
Mar 27, 2020 -

Tri-State Ford responded

Thank you for the review. If there is anything else that our team can do for you, please let us know.

March 26, 2020

I was treated with respect. While looking for a vehicle to buy, James Diaz was on top with getting to know me, and what I was looking for and in the price range, and he showed me More

by davidamerican46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Diaz
Mar 27, 2020 -

Tri-State Ford responded

Than you for the review. We are so glad that our team was able to help you through your purchase.

March 17, 2020

Just GREAT! I purchased a new vehicle and drive off in under 2 hrs start to finish. Thanks Michael Story for the no-bull deal More

by MM76
Recommend Dealer
Yes
Employees Worked With
Wacey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Story
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon Miller
Mar 18, 2020 -

Tri-State Ford responded

Thank you for the review. If there is anything else that our team can help you with, please let us know!

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