Tri-State Ford

I enjoyed Micheal going way beyond the call of duty. I will be sure to call next time i want to buy a new vehicle. I own 4 Ford vehicle and i am not going to change to any other model I love Fords. will be sure to call next time i want to buy a new vehicle. I own 4 Ford vehicle and i am not going to change to any other model I love Fords. More

We gave this dealership a Great rating because the salesman was extremely friendly and knowledgeable of all the products on the lot! We originally went in to purchase a used vehicle but found a new SU salesman was extremely friendly and knowledgeable of all the products on the lot! We originally went in to purchase a used vehicle but found a new SUV in our price range that we really wanted. Thanks to our salesman Beau Daly and William in finance for making this a Great experience! More

I contacted Tri State for a internet quote on a vehicle that I'd seen online......waited, waited, waited, and was finally contacted by (as he described himself wee little internet manager). I had been res that I'd seen online......waited, waited, waited, and was finally contacted by (as he described himself wee little internet manager). I had been researching the eco boost and they had one equipped the way I wanted it......they were proud of it tooo.....the GM's demo... In the meantime, (while I waited for them to contact me, ) I saw the same truck on another dealers website, later found out their sister store, and asked for a quote from them as well. The internet manager there was great, and when I buy it will more than likely be from him, Curtis Green.... As for the internet manager at Tri-State......Denis---(mind you I've waited several days to cool off on this one) he was a condesending AZZ, and that is being nice.....he avoided answering my questions about a 695 charge for this and a 299 charge for that and would never level with me as to what the added cost was to the sticker I kept seeing online....the numbers just did not match up......a bunch of fluff if you ask me. I'm a reasonable guy and I understand you need to make profit but making all on me......I have no interest in paying all your bills sir............a long story shortened...this by far was the most unprofessional and unfavorable experience I've ever had.....I waited several days to put this review in as I needed time to cool off.....I would copy the email I was sent, scolding me for not showing up to an appointment....are you for real....maybe my wife's wreck was a blessing....a way for the man up stairs to tell me to run like heck away from here. More

I brought my 18 year old son in to look at mustangs for a graduation present. I wanted him to have a good experience as the 1st time he bought a new car. Most of the dealerships wouldn't even allow him to dr graduation present. I wanted him to have a good experience as the 1st time he bought a new car. Most of the dealerships wouldn't even allow him to drive the cars because he was 18, but Tri-State understood that this was about and for him and really gave him the royal treatment. Teddy was very helpful and made my son feel good about his 1st new car purchase. I will recomend Teddy to friends and family. I'm a converted GM car buyer, Ford has really stepped up their game. We are very happy with the whole experience and Teddy is currently working with me on a 3 pickup deal and I expect to have the same experience as before. More