Tri-State Ford

Everybody is happy! I emailed Tri State Ford on Wednesday morning and within 20 minutes had received a call back. I asked about a few vehicles on their web and told Mr. I emailed Tri State Ford on Wednesday morning and within 20 minutes had received a call back. I asked about a few vehicles on their web and told Mr. Pierce what we were looking for. We picked up the ford escape that evening and were able to surprise our daughter the next morning for her 16th Birthday. She loves the car and took her driving test in it that afternoon. We are very pleased with the car and the service we received. More

Good experience We had a good experience. It was a easier process than I expected plus it didn't take forever. Not much pressure and they have dealers with common sen We had a good experience. It was a easier process than I expected plus it didn't take forever. Not much pressure and they have dealers with common sense and understanding of the world. Thanks guys More

Shannon Only took me 3 hours to buy a car and drive out with a brand new ford fusion!! Everyone was very nice and accommodating!! Excellent!! Only took me 3 hours to buy a car and drive out with a brand new ford fusion!! Everyone was very nice and accommodating!! Excellent!! More

New vehicle This was my first purchase with Tri-state Ford and I can honestly say I will not return for any further purchases. I will start out with saying I f This was my first purchase with Tri-state Ford and I can honestly say I will not return for any further purchases. I will start out with saying I found Jack and two other employees friendly. We had been speaking/texting with Jack for a good two weeks before we headed to Amarillo to purchase a new Explorer. I believed at the time everything was arranged with the final purchase price, to the trade in value of my old vehicle, to the financing that was already arranged. I expect to walk in sign a few papers and leave quickly (this has been my experience in the past with a different dealership). The day started with us arriving at the dealership excited to pick up our new vehicle (as everyone is when it comes to getting a new car). We were greeted with the front desk receptionist, who was one of the three that was friendly, she paged Jack overhead. Jack came and greeted us, we were asked to hand over a key to our old car (for the dealership to go on a test drive). The man who took our old car on a test drive, return to the dealership without saying one word to us (myself and my husband) breezed by us like we were invisible and returned with another man to go on another test drive. Still no communication made with us. They returned, entered an office and emerged a little later to pull us aside. This was the point the Corey Pringle informed us that the original trade in value was null and void do the issues my vehicle had, mind you we had already explained everything wrong with the car prior to this and a trade in value had been agreed upon. He attempted to explain along with Jack that this was not a 'bait and hook' trick, he just felt at the price quoted to us was more then he was willing to agree on now and dropped it by $2500.00. We decided to purchase the vehicle because we do like the vehicle. I have enjoyed my new Explorer just not the process of obtaining it. I do not see myself returning to this establishment in the future for any further purchases. More

Why I like Trstate Ford & Hyundai ! Everyone was great Mike, Bella and the Finance Manager , we love our New Sonata Hybrid this is our second Sonata Hybrid, there was no pressure whatsoe Everyone was great Mike, Bella and the Finance Manager , we love our New Sonata Hybrid this is our second Sonata Hybrid, there was no pressure whatsoever from any one , even filling out all the Paperwork. Special thanks to Mike & Bella for their expertise of taking care of their customer. Jerry Amarillo, Texas More

Great Experience Jack Pierce was a pleasure to work with. He made our experience easy and relaxing. I would definitely recommend him to anyone looking for a vehicle. Jack Pierce was a pleasure to work with. He made our experience easy and relaxing. I would definitely recommend him to anyone looking for a vehicle. More

We got a great car for a great price. The salesman was very helpful and the loan servicer was quick, efficient and friendly. That was greatly appreciated. very helpful and the loan servicer was quick, efficient and friendly. That was greatly appreciated. More

I went in after I received an email about trading up to a new F150. Made me a good deal on a new F150. Jaime made it easy and I bought it. new F150. Made me a good deal on a new F150. Jaime made it easy and I bought it. More

Hello, I am very proud to be asked to give a review of my part in the deal on our new Explorer. We had one of our best ever experiences in this transaction.From the time Michael and I talked on the phone part in the deal on our new Explorer. We had one of our best ever experiences in this transaction.From the time Michael and I talked on the phone,till the deal was complete! Tri-State Ford is very lucky to have Michael. And, all the rest of the salesmen at Tri-State were very friendly. I also liked the person that did our paperwork, he was very cordial. My wife was shocked by how simple the transaction was,from start to finish.She kept asking Michael { You're kidding, right }. Michael did all the work,we just sit and waited for him to tell us the next step. We didn't even have to shop,I told Michael what we wanted,and he had it waiting for us when we got to the dealership. He could not have picked out a better car if he had tried. My wife and I are really pleased with our purchase. We got good financing, good extended warranty,good dealership, good trade in,and treated like Royalty by everyone involved. We thank each and everyone at Tri-State Ford, and Michael Story for our new FORD EXPLORER !!! Best Regards, David and Adalaida Upton More

Thank you Jack for all of your wonderful service that you gave Ronnie and I. We will recommend you to all of our family and friends who are looking for their next car. You forever have our service. Thank you gave Ronnie and I. We will recommend you to all of our family and friends who are looking for their next car. You forever have our service. Thank you again. More