Tri-State Ford

First time buying Ford and it was very good experience. I would highly recommend John and Jacob at Tri State. They were great with working with me on the price of my F150 and meeting my needs with accessori I would highly recommend John and Jacob at Tri State. They were great with working with me on the price of my F150 and meeting my needs with accessories for the truck. Look forward to working with them in the future. More

Crooks If you are from out of state and broke down please walk past this dealership. Me and my wife broke down pulling fithwheel trailer blew engine on f250 If you are from out of state and broke down please walk past this dealership. Me and my wife broke down pulling fithwheel trailer blew engine on f250 after half a day in service department I was told 26,000 for new engine so I figured maybe new truck somthing that can handle load so decided on f350 well finally after 10 hours in dealership and 3 kids we were rushed in for paperwork not happy on traid but what could I do so we came back the next day and got truck that I had to get new fithwheel put in because I was told mine would not work had to pay for that we got to leave to Utah after we got home in ms we really got to looking well i found out only a 1000 dollers trade for 2010 f250 in good shape just blown engine that was bad enough then noticed the payoff is included in my bank loan for new truck so I get to pay for it as well when we called sales manager he said he has no trouble sleeping at night please never go to this place they are crooks and will lie to you and o yes they will not respond to use about taxes for vehicle More

Nice Experience I recently purchased a new Platinum F-150 with the generous help offered by Internet Sales Manager, Jack Pierce. Jack made the buying experience a se I recently purchased a new Platinum F-150 with the generous help offered by Internet Sales Manager, Jack Pierce. Jack made the buying experience a seamless pleasure. Other members of the staff, John Justice, and Paul Willis were great to deal with also. Tri-State was competitive in their pricing both locally, as well as around the tri-state area. I will most certainly contact Jack for any future new or used vehicle needs! More

Great Sales Person Christopher Saldana was the perfect sales person. My 88 years old Mother was wanting a newer car she felt her trade in was getting up in years and wa Christopher Saldana was the perfect sales person. My 88 years old Mother was wanting a newer car she felt her trade in was getting up in years and wanted something she felt would be reliable. There were items she felt she had to have and others she felt were not needed. Chris took the time to listen and find the vehicle she wanted, he also took the time and listen to what she could afford. Chris put a lot of time in helping my Mother get the car she truly likes. Chris' time and how he listened to my Mother meant a lot because everyone know what a blessing our parents are to each of us and when someone takes time to help and listen to them means even more. Thank you Chris so much. More

Complete Fraud and Failure of a Service Manager Took a 2013 Ford Escape under warranty to have a transmission service. Trying to charge me for services not requested, very rude and unprofessional. Took a 2013 Ford Escape under warranty to have a transmission service. Trying to charge me for services not requested, very rude and unprofessional. Avoid this dealer at all cost, worst service department in the Texas Panhandle. More

Outstanding place to deal with on 1/08/15 I was on my way from St. Louis to CA. My old Ford f-350 broke down. I had to get towed to Tri-State. They were great. They got on find on 1/08/15 I was on my way from St. Louis to CA. My old Ford f-350 broke down. I had to get towed to Tri-State. They were great. They got on finding out the problem right away. I also looked at a new truck. The service department was great had the problem figured out and on it right away. I desided to get a new truck. Jori Sprouse helped me find what I could afford and would fill my needs. She also help find a place for me and my two dogs to stay the night. I got a great deal on my new truck everyone was very kind and helpful. When I get a new truck I'll drive to TX and buy from them again. More