Tri-State Ford

Purchased a used 2012 F150 I walked in just browsing around. Mr Michael Bishop kindly greeted me and answered all my questions about the truck. We came to an agreement and they I walked in just browsing around. Mr Michael Bishop kindly greeted me and answered all my questions about the truck. We came to an agreement and they gave me a great deal on the trade well above what I thought. Tim Boggs came in with an awesome interest rate and even lowered the price on the truck I purchased. All in all I'm happy and would greatly recommend these guys! More

Not pushy, just great to work with Wacey Williams is an excellent salesman who let us take our time. He answered all of our questions and made time to meet with us. Aubie in the par Wacey Williams is an excellent salesman who let us take our time. He answered all of our questions and made time to meet with us. Aubie in the parts department is extremely knowledgeable and helpful. More

Nice Staff Every one was helpful in the process. Wacey took the time during a break to run to the parts department and install a light switch knob on my existi Every one was helpful in the process. Wacey took the time during a break to run to the parts department and install a light switch knob on my existing vehicle. More

Great people, there to help As the title says, a great group of people there to help you find and/or get you in the car you want. Great people! As the title says, a great group of people there to help you find and/or get you in the car you want. Great people! More

Easy to deal with, friendly, thorough service . Had the product I was interested in and the price and terms were what I was looking for. . Had the product I was interested in and the price and terms were what I was looking for. More

Very helpful and easy to work with They where straight forward and helped you every way they could, everyone was friendly and gave me a good price. I will trade trade at tri state in Am They where straight forward and helped you every way they could, everyone was friendly and gave me a good price. I will trade trade at tri state in Amarillo again for my next vehicle More

Great Service! My wife and I went in and we were looking for a new car. We have been to a few other places around the area, and some good ... but some salesmen made My wife and I went in and we were looking for a new car. We have been to a few other places around the area, and some good ... but some salesmen made us feel unwanted. We pulled into Tri-State Ford, and right away we were met with a smiling face. Michael was so helpful, and he was not scared to be a real person to us. If he didn't know an answer, he found it right away. The first day we came, we stayed past closing, but he was ready to help us! We did not want to buy that day, and he was more than okay with that, and no pressure to try and get us in the car before we left. When we came back, he was there early to met with us. John, the New Cars Manager was also there to help us out. He was about helping us out a lot. The car I wanted was not on the lot, but he went searching and search for the car I wanted. He did not just find one that I would want, but a few. Both guys opened up about their life, and not just tried to sell us on our car. Michael told us about is life, girlfriend, his mother's cooking, and what ever else came up in conversation. John told us about his new born, and all of the great stories with those. They both did a great job at selling a car, but they made us feel like we were apart of the process, plus their lives. Conversation was not just about numbers, cars, and trying to get us out of the lot with a new car, but instead about what we wanted. After a few times, we did leave with a new car, but it was not the first time we went in. I also wanted to say that Aaron, their finance guy, did a great job at explaining everything. More

Best Car Buying Experience Ever! We had talked to several dealers in a 200 mile radius about the vehicle we wanted but no one was willing to work with us on a reasonable price. The sa We had talked to several dealers in a 200 mile radius about the vehicle we wanted but no one was willing to work with us on a reasonable price. The sales rep we worked with (Chico) and the New Car Manager (John) were outstanding. They worked with us to find a happy medium on the price, much more than any other dealership was willing to negotiate. Once we agreed on a price for the new truck, they appraised our current truck and gave us the amount we REALLY wanted for it. After the price was finalized, the finance manager (Aaron) quickly put together all of the necessary paperwork. The whole process took less than two hours - from driving on to the lot to driving off with our new truck. Even after the deal was done, they CONTINUED to provide amazing customer service! They included our spray in bed liner and floor mats into the deal, and they even drove my fiance to taco bell because we were starving! They were timely and professional throughout the whole process. They treated us like royalty even after we bought the truck. When we took the truck back for our appointment to get the bed sprayed for the liner, they gave us a dealer loaner - KNOWING that we lived hundreds of miles away. This was truly the best dealership we've ever been to and we will definitely buy from them again. Thank you so much Tri-State Ford!!! We cannot say enough good things about you! Thank you Chico!! Thank you John!!! More

I'm hooked My family has always used this dealership and has always had great personable experiences. If you find the right salesman they'll set you up! Michael My family has always used this dealership and has always had great personable experiences. If you find the right salesman they'll set you up! Michael Story always does a fantastic job in working out the details and communicating what needs to be done and helping until completion. Eli had helped initially in finding a vehicle using my given qualifications. It felt like Eli was trying too hard for the sale and did not use his skills in building a connection and listening to our financial needs but still did a good job and found me the truck I drove off the lot. Rhonda, the receptionist, was very friendly and was very personable while we were waiting for the financials to be processed and when she dealt with other clients throughout the evening. More