Tri-State Ford

Awesome Experience It was an amazing experience! Jack Pierce was able to give me exactly what I wanted with a lengthy back and forth haggle like all my past experienc It was an amazing experience! Jack Pierce was able to give me exactly what I wanted with a lengthy back and forth haggle like all my past experiences. Jack was a very open and honest salesman that renewed my hope I the hope truck buying experience. I called him on the phone one day and decided to visit the store the same day. I arrived and he met me at the door. We went and looked at the truck I was interested in, it was actually on the rack in the back getting a repair( you had just received the truck). I discussed the price and what the limits were on the financial side.. We ran the credit and Jack Pierce helped me get better interest than I was expecting. It was very late in the afternoon so you were not able to detyail my truck before I purchased it, as a matter of fact after talking to Paul Willis I also purchased my warrantee and had to bring my truck back to the shop to have it inspected, lol. Honestly it was so fast and easy that the truck was received and before it could be processed by your company I was driving away in it. Unbelievably wonderful and stress free environment. I am sure that you prefer the vehicle to go thru the proper checks and inspections as it comes in, However, from a consumers point of view, Please allow every truck purchase in my future go as smooth as this one was. I am exaggerating to an some degree, Rhonda was very warm and extremely friendly during my wait for the financing to be complete. She was obviously very busy as her normal duties entertained her every moment, but was more than happy keeping me entertained while I waited and it was very nice having a friendly employee keep my mind occupied while I waited for the financing to complete. The over all experience was excellent and I will be buying from you again. Thank you very much. I would also like to add that the gentleman in the parts dept. was very helpful with the purchase of a spare key for the new truck and I know he was ready to close for the day but was willing to help me even though it meant him staying a few minutes late for his shift end. I did not catch his name but please relay myt thanks to him. He had a beard and wore glasses and was very friendly. More

I love my new car! My wife and I purchased a new explorer and the customer service we received was outstanding! We will definitely return for our future car needs! Thank My wife and I purchased a new explorer and the customer service we received was outstanding! We will definitely return for our future car needs! Thank you for a wonderful experience! More

just went to look, came home with a new truck My husband and I just went to look at new vehicles and ended up with a new truck. After some negotiations they got down to a price we could live with. My husband and I just went to look at new vehicles and ended up with a new truck. After some negotiations they got down to a price we could live with. We dealt with Robert Sturges, John Simikian, Tim Boggs, and James O'Neill. All were very professional and nice. Yes I would go back here. It was probably the quickest place we have ever bought a vehicle. We didn't waste the entire day like we have at other places. More

Great Place We continue to buy from this dealership for great value and service. Always willing to work with us on price. Service is very good. We will buy again We continue to buy from this dealership for great value and service. Always willing to work with us on price. Service is very good. We will buy again. More

Superb Customer Service We did our second deal with Jack Pierce at Tri State Ford Amarillo a few days ago. He provides awesome customer service and we got a great trade valu We did our second deal with Jack Pierce at Tri State Ford Amarillo a few days ago. He provides awesome customer service and we got a great trade value on our escape. Bought F150 King Ranch and we are loving it. Thanks to Jack Pierce, Sales and Paul Willis, Finance. Also they have the greatest receptionist, Rhonda, who deserves a big shout out. We have all our vehicles serviced there as well and they do a great job! Cameron in service department fixed a problem on our 2005 F150 that others couldn't seem to fix correctly! We recommend Tri-State for all your vehicle needs...new, used and service. Thank you guys! More

Excellent Experience I recently bought an 06 F150 and Michael Story, John Justice, & Paul Willis made it a great experience. They gave me top trade in price for my truck I recently bought an 06 F150 and Michael Story, John Justice, & Paul Willis made it a great experience. They gave me top trade in price for my truck and great price on my new truck. I will definitely being buying my vehicle from the dealership in the future. More

Easy buy, and great service I was able to get a brand new 2016 Ford Focus titanium with the help of James O'Niel and John Simikian. Would absolutly recommend a friend and anyone I was able to get a brand new 2016 Ford Focus titanium with the help of James O'Niel and John Simikian. Would absolutly recommend a friend and anyone else who needs a great car at an awesome price More

Great This store is the best ford house in town. Wouldn't go anywhere else. The go above and beyond to make their customers happy. They don't "Messer"ound This store is the best ford house in town. Wouldn't go anywhere else. The go above and beyond to make their customers happy. They don't "Messer"ound when it comes to there loyalty and professionalism. More

Recently Purchased a new Truck As soon as we pulled up we were greeted and felt very welcomed. Daven was our salesman and he went above and beyond for us. Everyone at the dealership As soon as we pulled up we were greeted and felt very welcomed. Daven was our salesman and he went above and beyond for us. Everyone at the dealership was very friendly. Our 7 year old came with us and they all took great care of him as well. From the popcorn and water to coloring pages to playing a few games of tic-tac toe! They were all great! More

Outstanding Dealership We had an outstanding experience buying a new truck from Tri-State Ford! Wacey Williams, our sales person was very knowledgeable about the truck and We had an outstanding experience buying a new truck from Tri-State Ford! Wacey Williams, our sales person was very knowledgeable about the truck and not pushy at all. He answered all of our questions both on site and through our phone calls to him. I was dreading buying a new vehicle but Wacey and his boss John Simikian made it a good experience. Tim Boggs was very helpful walking us through the financial aspects of the purchase. Their receptionist Rhonda Rose made sure we were comfortable and taken care of as we waited. I would recommend Tri- State Ford to anyone looking for a truck. The people and the vehicles they represent are both outstanding! More