Tri-State Ford

Got it done Told Wacey what we were looking for, and he found it. Got the trade in apprised and made the deal happen. Was easy process. Will recommend. Told Wacey what we were looking for, and he found it. Got the trade in apprised and made the deal happen. Was easy process. Will recommend. More

Courteous, prompt and understanding. I hit a Coyote causing my car much damage. My family and I were traveling and 1200 miles from home. The dealership understood our dilemma and prioriti I hit a Coyote causing my car much damage. My family and I were traveling and 1200 miles from home. The dealership understood our dilemma and prioritized us. The service manager Armen and technician David Mullins worked extra hard to get us road ready and on our way. We are greatful for the urgency they demonstrated and we are happy to be home now thanks to them. More

Tim Holt"s New Vehicle My experience with Tri-State Ford in Amarillo, Texas was as smooth as buying a vehicle can be. Jerome Baker was my salesman. He explained well to me a My experience with Tri-State Ford in Amarillo, Texas was as smooth as buying a vehicle can be. Jerome Baker was my salesman. He explained well to me about the truck I brought and what he could do and could not do. He seemed to be knowledgeable of how to do his job. I enjoyed his demeanor and the way he conducted business. I would buy another vehicle from him in the future. Paul Wills explained all the paper work to me and closed the deal in a professional manner. He was friendly and I have no complaints. Rhonda Rose was very friendly and made the wait more enjoyable. More

Customer They listened to me with what I wanted! Went above and beyond to make me happy. John Taylor filled my used car up and nobody does that anymore. Got They listened to me with what I wanted! Went above and beyond to make me happy. John Taylor filled my used car up and nobody does that anymore. Got to the point with everything. Very pleased overall. More

Super dealer I am a person who is no rookie when it comes to purchasing a new vehicle. I also consider myself a loyal customer to those who earn my respect and tru I am a person who is no rookie when it comes to purchasing a new vehicle. I also consider myself a loyal customer to those who earn my respect and trust. All the employees of Tri-state ford in Amarillo Texas exceeded my expectations of a solid team. I appreciate Rhonda, Wacey, and Tim most especially for their professional and courteous service in my deal making recently. I would highly recommend this dealership. More

Phenomenal service!! You will not find better people! When we started our journey of looking for a new vehicle, I was stressed out, because I knew we were upside down. I had spoken with several dealership When we started our journey of looking for a new vehicle, I was stressed out, because I knew we were upside down. I had spoken with several dealerships and salesmen but Jack was different, there are not enough good things I can say about this gentleman; he was kind and extremely helpful and honest. Jack made our experience go from stressful and overwhelming to exciting and effortless. To find excellent quality service from a dealership now-a-days is hard, but EVERY SINGLE PERSON at Tri-State Ford went above and beyond to make us feel welcome and comfortable about our decision. Roger was our numbers guy and he did everything in his power to get us right where we needed to be, even though it meant they would lose some money. We were able to purchase the vehicle we fell in love with, thanks to Roger working his magic. Paul, with financing, went the extra mile to make sure we got the extra warranty and GAP coverage for a rock bottom price so that it didn't add too much onto our payments. My car is now covered for the life of the loan! How many people can say that? Not many I'd bet. If you are looking for the best people to work with go to Tri-State Ford. I promise, you will find nothing but exceptional service. More

Super bunch of people! Buying a vehicle is my least favorite thing to do. We went in with what we had in mind to buy and a price we could afford and they all worked quick t Buying a vehicle is my least favorite thing to do. We went in with what we had in mind to buy and a price we could afford and they all worked quick to get us a deal we could live with. Everyone was nice and friendly and did not try and push a lot of extras on us. We appreciate the service and love our new Ford! More

Amazing service they treat you like family and go above and beyond I will never buy a car anywhere else they got me an amazing deal and what I wanted!!!! they treat you like family and go above and beyond I will never buy a car anywhere else they got me an amazing deal and what I wanted!!!! More

The Best Dealership Anywhere Let me start by saying I have "NEVER" seen a dealership quite like this one!!!! My daughter was in a predicament where there was a possibility that sh Let me start by saying I have "NEVER" seen a dealership quite like this one!!!! My daughter was in a predicament where there was a possibility that she might lose the vehicle she was in, due to circumstances beyond her control. Talking to a long time standing friend of the family, Justin Hulsey, she found out that he worked for Tri-State and explained her situation. Her brother was willing to help get her into a vehicle that was solely in her name, for a price that he could afford as a cash price. She explained this to Justin who was then on the hunt. In just a few days, Justin contacted Summer with a picture of a 2004 Hyundai Elantra, and then she sent it to me. The car was really nice but priced a little higher than what her brother intended originally. The car had just came in and hadn't even been detailed yet. So I spoke with Justin and asked if he could send pics to her brother and sent him his phone number. Let me tell you he went above and beyond doing three videos of a walk around and describing every single detail about this car, inside and out! It was phenomenal!!! Josh sent me a message back along with the money and said "GET IT". But at this time Summer didn't know she was fixing to have that car because it was priced higher. So Big Surprise!!! We went to the dealership looking for Justin who we hadn't seen in twenty years and the staff was wonderful!!! Leading us to the service dept where we found our long time friend. After all the hugs Justin led us in and introduced us to J.T. who was open with smiles, laughter and handshakes. He took us out to the car, showed it to us, handed the keys to Summer to drive, and we including my grand-kids all looked baffled. We're not from Amarillo so really had no idea where he was telling us to go. He laughed, told the kids "Move over I'm going with you". LOL! What a sigh of relief. Now you must envision this small car with my daughter being 6' and my grand-son being 15, in the back at 6'3, my grand-daughter 13 at 5'7, and poor J.T. all squeezed in this little back seat. We had a blast and laughed the whole time!!! When we got back he took us inside giving each of us a bottle of water. As we sat there, Rhonda was such a sweetheart and just kept talking and congratulating Summer on the car. J.T came back, took us in the finance office to speak with Tim. Tim thoroughly went over each piece of paper that Summer had to sign. (Which I failed to mention earlier, Summer's brother wanted pics from beginning to end.) So everybody got their pictures taken. LOL! He was so thorough that when it came time for questions we had none!!! He was awesome!!! Then the Bigger Surprise happened!!!! We were walking out of Tim's office not paying attention and talking to each other when there was all this clapping and congratulating going on. We looked up and I think every employee in the place had formed two lines as we walked through cheering. Although this wasn't a brand new car, it was new for Summer and one that she could call her very own. Thanks to the dedication of Justin, her brother~Josh Titus, J.T, Rhonda, Tim, and your staff you made one newly single mom's dream come true and a reality!!!! There is no other place or people I would rather do business with than your Tri-State Ford!!! You have the "Best of the Best" and should be honored and proud to have such caring, loyal, and dedicated people working for you and your customers. All I can says is love you guys and "Y'all Rock"!!!! (The Mom)~Sherri Robertson More

F 150 I feel like I received an honest price and good value for my trade ins. Jack was able to answer all my questions and alleviate my concerns. Paul prese I feel like I received an honest price and good value for my trade ins. Jack was able to answer all my questions and alleviate my concerns. Paul presented options, but was not pushy in selling me things I did not want or need. Michael was a good initial contact. More