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Tri-State Ford

Amarillo, TX

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rated
470 Reviews
Tri-State Ford in Amarillo, TX is proud to be an automotive leader in our community. Since opening our doors, Tri-State Ford has maintained our solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase.
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1900 East I-40

Amarillo, TX

79103

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Showing 470 reviews

February 18, 2018

Awesome customer service Everyone here, including Robert Sturges went above and beyond our expectations, and the experience was great. We were taken care of exceptionally well More

by MartinSonya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Sturges
Feb 19, 2018 -

Tri-State Ford responded

Thanks for the honest feedback on us! Please let us know if there is anything else that our team can help with.

February 10, 2018

"Sucks to be you" Front tires on my 2016 Mustang are going bald. Two times I've brought it in for service and the alignment tool wasn't working. Finally, after paying f More

by Ryan Warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wacey Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shannon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Boggs
Feb 12, 2018 -

Tri-State Ford responded

Mr. Warren We do value you opinion and good customer service is what we strive for. I apologize for the alignment machine needing maintenance on your past visit to our service department. This is one of the reasons we covered half of the bill for the alignment and offered the tires at a discounted price. I would like to mention tires are considered a maintenance item and this is the reason they are not covered, tires with 22,000 miles on they are also going to wear depending on driving habits which we as a dealer cannot control. I noticed you made it a point to recklessly speed around the dealership sliding out of control while families and my staff are on the parking lot. So please if you ever do return keep it to a safe 10 mph limit.

February 09, 2018

Amazing!! We loved it!! We went, looked, found what we wanted, Dean was fantastic!! He was able to help us and answer all of our questions very knowledgeably an More

by Martin and Carrie R Hands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Mead, Roger Akers
Feb 12, 2018 -

Tri-State Ford responded

Thanks for sharing this with us! We love hearing happy stories from our customers!

February 06, 2018

Friendly service Jack Pierce was a very down to earth guy and I appreciate his help and getting everything done. They worked with my bank to get the deal done. I appre More

by 2Timothy116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Pierce
Feb 06, 2018 -

Tri-State Ford responded

Thanks for the awesome feedback on us! Please let us know if there is anything that our team can do for you!

February 02, 2018

Great Staff Very helpful, friendly staff. They always make sure I'm top priority and I'm always taken care of in a timely manner. Excellent team. More

by LisaGesulga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Boggs, Jose "Chico" Munoz
Feb 05, 2018 -

Tri-State Ford responded

Thanks for sharing this awesome feedback with us! Please come back and visit us anytime!

February 01, 2018

Friendly & Helpful Staff I would recommend buying a vehicle from Tri-State. They have very friendly & honest people that make buying a truck easy. Dean Mead, my salesman, ha More

by Colby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wacey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Mead
Feb 05, 2018 -

Tri-State Ford responded

Thanks for sharing this with us! We're happy that we could give you a great experience!

January 24, 2018

friendly staff everybody was really friendly and there was always someone around helping or asking us if we need something, great costumer service, thanks Jimmy, Rho More

by Adolfo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wacey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Skaggs- sales
Jan 25, 2018 -

Tri-State Ford responded

Thanks for the awesome feedback on us! We're glad that we could give you a great experience!

January 23, 2018

Great experience Our salesman Jimmy Skaggs went above and beyond for us when we stopped in to check out a vehicle we had seen in your internet inventory. From Jimmy t More

by Jody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy , Tim Boggs
Jan 23, 2018 -

Tri-State Ford responded

Thanks for sharing your honest feedback with us! Please let us know if there is anything else that our team can help with!

January 22, 2018

Dean Mead My salesman was wonderful!!! He brought my car to me along with the paperwork and filled the gas tank. He has a very good personality More

by Christina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wacey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Mead
Jan 22, 2018 -

Tri-State Ford responded

Thanks for sharing this feedback with us! We love hearing great car buying stories from our customers!

January 16, 2018

Buying my new car was so easy! Brett Dockins is very awesome car sales men with great customer service. I knew what kind of car I wanted and love it. I'm glad I gave Tried state for More

by Rusti Hacker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wacey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Dockins
Jan 16, 2018 -

Tri-State Ford responded

Thanks for sharing this with us! We love hearing happy stories about car buying experiences!

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