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Tri-State Ford

Amarillo, TX

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rated
470 Reviews
Tri-State Ford in Amarillo, TX is proud to be an automotive leader in our community. Since opening our doors, Tri-State Ford has maintained our solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase.
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1900 East I-40

Amarillo, TX

79103

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Showing 470 reviews

August 21, 2019

Wonderful experience Dean Mead Jr was awesome and patient with me while looking at the cars. I was unsure of what I wanted until my nephew arrived to help me. He was wond More

by Kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Mead
Aug 22, 2019 -

Tri-State Ford responded

We are so glad that our team was able to help you get into a car. Thank you so much for your review!

August 20, 2019

Best Dealership I've ever dealt with. Michael Bishop is friendly, funny and very helpful. Rhonda Rose is awesome, very helpful and friendly. Angie Abernathy although new, is very knowled More

by ARNEYL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Abernathy, Finance , Michael Bishop
Aug 20, 2019 -

Tri-State Ford responded

Thank you so much for your wonderful review. If there is anything else that our team can help you with, please let us know!

August 16, 2019

New car experience This is the second car I have purchased from tri state ford, (2020 hyundai). Both times my experience was friendly, cordial, and professional. People More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason cappilla. I bought a Hyundai
Aug 16, 2019 -

Tri-State Ford responded

Thank you for leaving your review and congrats on the new ride!

August 12, 2019

Purchase of 2019 Escape I am thrilled with my new 2019 Escape. I really appreciate it the personalized help I received from salesman Michael Story. All the people there were More

by JCARANTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Story
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Tri-State Ford responded

We are so glad that our team was able to help you get into the perfect vehicle. Thank you for your review and congrats on the new ride!

August 09, 2019

Great experience Dean was great to work with. Brian was amazing on the finance side. The price of the Flex was what we wanted. The warranty was great More

by Davis806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dean Mead
Aug 09, 2019 -

Tri-State Ford responded

Thank you so much for your feedback. If you have any questions, or if our team can help you with anything else, please reach out to us!

August 08, 2019

TriState Ford Amarillo TX I truly am grateful for the absolutely outstanding service from Dean at TriState Ford. For the last two months I have been researching and discussing More

by Raptor Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Mead
Aug 09, 2019 -

Tri-State Ford responded

Thank you so much for this wonderful feedback! We are so glad that our team was able to give you a great car buying experience.

August 06, 2019

Promise not kept I was promised more $$ for my trade and they said they would... I was getting better offers from different dealerships, so Tri-State offered more. Bu More

by Promise not kept
Recommend Dealer
No
Employees Worked With
Brian Humphrey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Mead
Aug 06, 2019 -

Tri-State Ford responded

We apologize that you didn't have a great experience at our dealership. We would like to learn more about the situation and resolve any issues. Please reach out to our store and ask for our General Manager John Justice. We hope to hear from you soon.

August 05, 2019

Excelent Service! My father has only purchased trucks with Robert at Tri-State Ford, and has always highly recommended going to see the wonderful staff there. When It c More

by cww2697
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Sturges
Aug 05, 2019 -

Tri-State Ford responded

Thanks for the wonderful feedback! If you have any other questions or need anything else from our staff, please don't hesitate to ask!

August 03, 2019

The financing department was too fast and not explained well During the finance process I thought I was getting a Ford Warranty. That was not the case; it was a local warranty. I also purchased a window warranty More

by Garcia, Jose1234
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dean Mead
Aug 05, 2019 -

Tri-State Ford responded

We are sorry that you did not have a great experience at our dealership. However, we tried working with you and explaining the warranty details. If you still have some concerns please reach out to our store and ask for our General Manager John Justice.

July 31, 2019

The best dealership in Amarillo! So many great qualities about Tri-State Ford in Amarillo! The environment is friendly and welcoming - Not your typical dealership, Tri-State is for yo More

by Koben Puckett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Mead
Jul 31, 2019 -

Tri-State Ford responded

Thank you so much for this amazing review Koben! We are so glad that we could earn your recommendation.

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