Tri State Ford

Best buying experience ever I found that Todd Hayes is a man of his word. He did everything and more to make the buying of my new F-150 the best buying experience i have ever had I found that Todd Hayes is a man of his word. He did everything and more to make the buying of my new F-150 the best buying experience i have ever had at any dealership. We delt with each other over the phone and made the deal without ever meeting each other. He deliverd the truck on time and at the price we agreed to. He worked with me on a few extras that i asked for and was fair and honest. I would buy another vehicle Todd any day of the week. More

First Truck Purchase Overall good service. Came down to reasonable price. Strongly suggest this dealership. Good customer support. Good sales team. Really easy to work wit Overall good service. Came down to reasonable price. Strongly suggest this dealership. Good customer support. Good sales team. Really easy to work with. Good place More

Hopkins 2014 Jeremy Rougeau was our salesman and he made the whole experience very enjoyable. He was calm and convincing. He followed through with every aspect o Jeremy Rougeau was our salesman and he made the whole experience very enjoyable. He was calm and convincing. He followed through with every aspect of our deal for a new Edge. We definitely would recommend friends and family to visit this dealership and contact Jeremy. More

Very Satisfied We were trading in our 2007 Ford Edge SEL+ for a 2013 Ford Edge Limited. Rob Church was very friendly and very informative and helpful, but never pus We were trading in our 2007 Ford Edge SEL+ for a 2013 Ford Edge Limited. Rob Church was very friendly and very informative and helpful, but never pushy, in finding the right vehicle for us. We got a very good deal on our trade-in and a very reasonable price on the new vehicle. We will definitely go back to Tri State Ford for our next Ford purchase. More

Worth the Trip We found the truck we were looking for, on the internet, at Tristate and worked with Marshall Cofflet on the phone. Marshall was very helpful, sendin We found the truck we were looking for, on the internet, at Tristate and worked with Marshall Cofflet on the phone. Marshall was very helpful, sending pictures and helping me evaluate the truck long distance. We settled on a deal, which took into consideration us flying from California to pick it up. When we arrived at Kansas City International (MCI) we were greated by Joy, who drove us the 1-1/2 hours to Maryville. The next day we found the truck was everything we expected. Marshall did a great job! The only glitch was some scratched up window tint on the rear windows. Richard and the guys in Recon took the truck in ahead of everything else and had new tint installed in 30 minutes. Fantastic! We then started finalizing the deal, working with Rick Moss. There were some unexpected things to work out and Rick took care of them. We then went to Finance, which was supposed to take 45 minutes, or so. Three hours later we were finally getting on the road! However, all in all, the experience with Tristate was excellent. I would only recommend that Tristate could benefit their internet buyers by making sure their entire process is explained clearly, in writing, before the customer arrives. This would eliminate some rather tense moments in an otherwise enjoyable experience. More

Sharing my awesome deal! Wonderful guys working there. Bob was very nice. Found what I wanted an I left with my new Lincoln MKX in just 2 hours. Great! Wonderful guys working there. Bob was very nice. Found what I wanted an I left with my new Lincoln MKX in just 2 hours. Great! More

tri state My husband and I went in with a need of a car and in two days we got one we are both happy with. The service was great and when its time for another c My husband and I went in with a need of a car and in two days we got one we are both happy with. The service was great and when its time for another car that's where we will be going back to. More

Trading vehicles at Tri State I was passing through not expecting to purchase a vehicle at the present time. I found the truck I was looking for on the lot and was able to give it I was passing through not expecting to purchase a vehicle at the present time. I found the truck I was looking for on the lot and was able to give it a test drive. The staff at Tri State really worked hard to meet my expectations and gave me a good price on the vehicle I was trading in. Tri State is a good place to do business. More

Ford 2014 The salesman was excellent and would recommend him to anyone: Rob Church helped a lot. The paperwork you have to fill out with the other department t The salesman was excellent and would recommend him to anyone: Rob Church helped a lot. The paperwork you have to fill out with the other department takes too long: it needs to be streamlined. This is not the dealers fault: this is Ford's fault. I do think I should have gotten more for my trade-in. Why 2 people had to be in the room when I am doing my paperwork I do not understand, and I was never told why 2 had to be there: if one was still learning I should have been told so. I love my new escape. It has a lot of features I will learn to use with time. I did a lot of searching online before I went to dealer. My wants were: red exterior, ease of getting in and out of driver's seat and unloading of trunk, safety features, gas mileage, and would the vehicle fit in my garage. I found a vehicle online at this dealership that met my requirements and went there for a test drive. The Ford escape met all these requirements: it beat out the Chevy Equinox for comfort level of seat while driving. This is the first Ford I have ever bought in my 44 years of driving. I keep my vehicles a long time so this vehicle had better be all I think it is and Ford said it was. More

End up purchasing two vehicles - A few months ago, I had contacted Tri State Ford (Jesse LaMar) about a used vehicle that they had advertised, only to find out that the vehicle had re A few months ago, I had contacted Tri State Ford (Jesse LaMar) about a used vehicle that they had advertised, only to find out that the vehicle had recently sold. I asked Jesse to contact me if they would happen to find a vehicle meeting the specifics I had requested. I have to admit I didn't think that I would hear from him. I was wrong. Not only did Jesse call me once, but twice an two different vehicles. (My wife and I live approx. 75 miles from Maryville.) We arranged an appointment with Jesse to see the vehicle, which happened to be his day off! We purchased the vehicle and made arrangements to pick it up in a couple days. We planned to pick it up and head home, but decided to look at used Escapes. Jesse found the type of vehicle we wanted. Jesse and Rick Moss worked out a price and trade-in and we ended up purchasing the Escape also. Jesse, along with the help from Rick, made our experience very pleasant. We will and have highly recommend Tri - State and Jesse LeMar. Thank You More