Tri State Ford

Drove 3 hours to buy my Explorer! After lots of looking, I found the Explorer I wanted online at Tri-State Ford. Tri-State Ford was 1.5 hours away so, I couldn't just go look at the Ex After lots of looking, I found the Explorer I wanted online at Tri-State Ford. Tri-State Ford was 1.5 hours away so, I couldn't just go look at the Explorer in person. I contacted the dealership and talked to Todd Hayes. He was excellent to work with! I am not an easy customer to deal with when it comes to cars. I am very picky and especially since I was buying this SUV sight unseen! Todd answered all my questions within a timely manner over the phone. I drove 3 hours roundtrip to purchase the Explorer. Todd had the car washed, detailed and pulled up to the front of the dealership ready to go when I arrived! I am very happy with my purchase from Todd and Tri-State Ford. Even after the purchase of my Explorer, Todd and Chad made sure to follow up and make sure they provided service after the sale! I highly recommend this dealership and I will be a return customer again in the future! Thanks Todd and Tri-State Ford! More

great experience I called tri state ford to check if they still had a vehicle I saw on there website site and made arrangements to come look at it. I drove up from Kan I called tri state ford to check if they still had a vehicle I saw on there website site and made arrangements to come look at it. I drove up from Kansas city and when I got there it was about 20 minutes till they close for the weekend. When I got there they had the truck pulled up front and waiting for me. John and Brad stayed late to get me in my new truck. Best part of my experience was John's no B.S. work ethic...I told him what I wanted and he got the job done More

Service was great. I am very pleased that I drove 50 miles to Tri State Ford. The sales person was very good at his job and, in my opinion bent over backwards to get me I am very pleased that I drove 50 miles to Tri State Ford. The sales person was very good at his job and, in my opinion bent over backwards to get me what I want. If I ever buy another vehicle, Tri State Ford will be my first stop. Thomas A Hill More

Worth the drive from the city! I worked with Tyler over calls and text after finding a rare car in their inventory. Never once did I feel pressured or guilty for what amounts to a m I worked with Tyler over calls and text after finding a rare car in their inventory. Never once did I feel pressured or guilty for what amounts to a mid life crisis purchase. Tyler was even more accommodating when I met him in person and erned my imediate trust with a fun test drive. I will refer anyone I know who is looking for a vehicle as I know the Tri-State crew values my opinion and trust. More

Best customer service around I was shopping to buy my first F-150 and had heard great things about Tri-State while in school in Maryville. The service was fantastic and Tim helped I was shopping to buy my first F-150 and had heard great things about Tri-State while in school in Maryville. The service was fantastic and Tim helped me find exactly what I was looking for! Tim and the staff were very professional and truly cared about my needs in a vehicle. I would highly recommend anyone looking for a new vehicle shop at Tri-State Ford. More

She came back for another one! My parents got a good car and a good deal in March, 2015. After mom was rear-ended in September, 2015, and the car was totaled, there was no question My parents got a good car and a good deal in March, 2015. After mom was rear-ended in September, 2015, and the car was totaled, there was no question on where to go for a replacement! Back to the same dealer and same salesman! John took care of my parents just as he would have his own mother. More

Hassle free, honest and helpful Working with Tyler was beyond easy. He was exceptionally responsive and bent over backward to answer any and all questions. Even when it seemed that t Working with Tyler was beyond easy. He was exceptionally responsive and bent over backward to answer any and all questions. Even when it seemed that they no longer had the car that I was interested in, and there wouldn't be a sale, Tyler treated me with respect and honesty. Working with Tyler, albeit brief, was not just "friendly", he became a friend! More

Friendly, helpful, and sincere. Brian was very helpful in explaining the various options for paying for the car. He spent considerable time identifying the different rebates that wer Brian was very helpful in explaining the various options for paying for the car. He spent considerable time identifying the different rebates that were available. The whole purchase process went smoothly with no undue pressure. Prior to the visit, Bob followed up my internet inquiry the next day and was very helpful in trying to identify my vehicle needs. More

Easy , Friendly, and fair John always go's the extra mile to make sure we are taken care of.. We have purchases 5 vehicles here since 2001 and plan on buying more from John @ T John always go's the extra mile to make sure we are taken care of.. We have purchases 5 vehicles here since 2001 and plan on buying more from John @ Tri State. Honesty and fairness is a rare thing to find in a car salesman. More