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Broke Down In Missouri On a recent trip to Branson to watch my son playing the NAIA Men's Basketball tournament our car started to act up. By the time we reached our motel On a recent trip to Branson to watch my son playing the NAIA Men's Basketball tournament our car started to act up. By the time we reached our motel it wanted to stall out. The next day we drove to the dealership to see if we could get it in. Explaining our situation the service department got us right in. I could tell they were busy, so I was surprised how fast they got the SUV in the bay. We were given updates and asked if we needed anything at least three times. 5 hours later the SUV was fixed. When we went to make the payment we were told that because they took so long they were giving us 10% off our bill. WOW!!! While we were there a while I thought they did the job in a very timely manor. I would like to thank the people of Tri-Lakes for making what could have been a bad week a wonderful experience. The people are friendly and very professional. I would recommend them to anyone I know. I wish I could remember the people I dealt with but I can't. But from what I saw everyone there are great people. More

Best experience I have ever had! Could not have asked for a better experience than the one I had at Tri Lakes. Friendly staff that puts customer service and satisfaction #1 on their l Could not have asked for a better experience than the one I had at Tri Lakes. Friendly staff that puts customer service and satisfaction #1 on their list. As a customer, I was the priority. They are all about the customer and not just for the sale. Anybody can sell but not every dealership makes the customer and their satisfaction the highest of priorities. It was like dealing with your best friend or family ONLY better. More

Best dealership I have ever dealt with!!! I can't say enough about how great our experience was. Buying a new car is no easy process. These guys treated us like human beings. Never once did I can't say enough about how great our experience was. Buying a new car is no easy process. These guys treated us like human beings. Never once did we feel like we were dealing with pushy car salesman. They worked with us and got us to the price we needed. I truly feel like they were looking out for our best interest and not just trying to sell a car. Overall it was a great experience and will definitely recommend these guys to family and friends. More

Easiet time I've ever had buying a car! I just felt the need to say something about this dealership. This is the first time I have ever had a salesman not be pushy. Jonathan Kitchen, my sale I just felt the need to say something about this dealership. This is the first time I have ever had a salesman not be pushy. Jonathan Kitchen, my salesperson, was absolutely great job and did everything he could to make this process so easy. I feel that he went above and beyond for me and it was greatly appreciated. Corey helped me with my financing. He is a wizard! He got me the best deal; better than I expected. He was so friendly and it was very easy to talk with him. Overall, this is the best car-buying experience I have ever had. I would recommend this dealership to anyone that asks. More

Fantastic and Friendly! Our experience could not have been more wonderful! All of the gentlemen that took care of us were friendly and so helpful. I plan on buying many mor Our experience could not have been more wonderful! All of the gentlemen that took care of us were friendly and so helpful. I plan on buying many more vehicles from them! More

A fun day at Ford Having just moved to Branson, I was trying to decide if I should trade my Edge AWD for an Escape 4WD. I live in a very "mountainous" area and was bein Having just moved to Branson, I was trying to decide if I should trade my Edge AWD for an Escape 4WD. I live in a very "mountainous" area and was being advised I might need 4WD. I loved the Edge (my 4th one), but bit the bullet and went to test drive an Escape. My salesman was Will Bauer. I had my Yorkie with me and she was invited to come along for the ride. It turns out Tri-Lakes is great with pets as well as people. When I went back to trade my Edge, I met Cory Bunger, the finance manager. It was an afternoon full of intrigue ( a repossession was in progress) and fun. Both young men are the age of my grandson, but I never felt I didn't belong in the midst of the conversation. Having said that, Will and Cory were very professional and completed my purchase in a timely manner. I trade cars quite often and when I feel the urge to own another Edge, I will go visit Tri-Lakes because of these two young men. Will and Cory, you made the day before my 72nd birthday a hoot. More

They treat you just like family. We have bought many cars and trucks at Tri-Lakes Ford over the years, and the reason we keep going back is they treat you just like family. We always We have bought many cars and trucks at Tri-Lakes Ford over the years, and the reason we keep going back is they treat you just like family. We always know we are going to get the vehicle we want at the best price. And after we buy our vehicle we know they will take care of us. They go the extra mile in making the whole experience a pleasant one. Will went out of his way to find just the right jeep for us just a few months ago. And Cory found us the best financing. He is amazing! More

New Jeep Thank you Cory, Wes, & Trilakes team! You made purchasing our new Jeep easy and painless! No more sitting at the dealership for hours waiting for pape Thank you Cory, Wes, & Trilakes team! You made purchasing our new Jeep easy and painless! No more sitting at the dealership for hours waiting for paperwork. We will be back and would recommend your group to everyone! Happy Holidays! -The Rasmussens More

Great Experience The folks at TriLakes were very helpful and easy to work with. From the initial contact with the salesman to the business manager, both showed except The folks at TriLakes were very helpful and easy to work with. From the initial contact with the salesman to the business manager, both showed exceptional professionalism! There were no high pressure sales tactics and the paperwork process went smoothly. They treated us like real people and not just another sale. We look forward to doing business with them in the future. More

old gals thrilled! We live in Illinois,,,i said. Will said that's ok you can catch a better deal here TODAY! We said... show us! Will did just that! We tested the Esc We live in Illinois,,,i said. Will said that's ok you can catch a better deal here TODAY! We said... show us! Will did just that! We tested the Escape which was our first choice and reason for taking time out from our Banson vacation to check its spunk on those hilly terrians. It was just what we expected when it charged up those hills so back to the dealership we went and then Will said, Here try this one now. It was the FORD EDGE. Off we go...and surprise the ride was amazing, and the road sounds were...gone! The front wheel drive feature was excellent when stopping at the post office and did a circle to get a better parking slot. We looked at each other and said, WOW! That is some turning radius! Ok...surprised we were by the features but it was the heated seats, and ability to adjust the temps that most delighted us after the on screen features. For gals in our 70"s we are computer literate so no problem adjusting touch controls. The color was perfect...silver family. We got back to TriLakes and we said to Will...we need to sleep on this. Next we hussled over to the bookstore to read whatever reviews we could get our hands on about the FORD EDGE and we were hooked. We also hoped the price tag was within our budge range. Next day... Will said, let me do some number crunching. Volah! Price was really sweet. Cory completed the paperwork as I munched on a fresh bag of courtesy pop corn admiring his golf trophys and family portrait wall clock another satisfied client had made for him. And now you know the reason we will go back to talk with TriLakes when we visit Branson area! Driving our FORD EDGE every day brings a smile to our faces! We had been car shopping back in Illinois taking test drives at different dealerships. This was a followup to car reviews to clue us into the safest, most economical vehicles on the roads. And here we were at TriLakes signing on the the dotted line. So we Thank Will and Coryand their efficient team! We will be back to see them on our next years visit to Branson! But I doubt they can make us a smokin deal to get our FORD EDGE back.... More