Tri County Toyota

Don was very helpful in getting me in the car I was looking for. He was thorough in describing the features and benefits or each model Camry and helped me determine which would be best for me. During looking for. He was thorough in describing the features and benefits or each model Camry and helped me determine which would be best for me. During the leasing process, I was having some issues with my insurance company getting the correct documentation sent to the dealership. Don took it upon himself to personally call the insurance company and help me get everything ironed out. I won't be in need of another car until the lease runs out on this one, but I will most definitelty be coming back to Tri-County and Don. Thank you for all your help Mr. Richards! More

Our experience was outstanding from start to finish. Customer Service is a high priority at this dealership! Each individual extended themselves in order to make sure we were cared for and satisfied wit Customer Service is a high priority at this dealership! Each individual extended themselves in order to make sure we were cared for and satisfied with our experience at Tri-County. More

We found the car we wanted on-line and contacted Fred Whitehawk. Made an appointment to road test the car, and visited the dealership. We were greeted as we walked up to the showroom and the entire exp Whitehawk. Made an appointment to road test the car, and visited the dealership. We were greeted as we walked up to the showroom and the entire experience seemed top flow nicely from there. We were offered a fair price for our trade and drove home with the new (to us) vehicle the same day. More

The people at Tri-County are friendly, but unfortunately the quality of the purchasing process and accessory installation process were not as admirable. First, I think that the purchasing process took entir the quality of the purchasing process and accessory installation process were not as admirable. First, I think that the purchasing process took entirely too long- and it seemed that I would get different answers on the specifics related to my car and what came with it. Perhaps it's because they do not offer as many Scion cars, but either way, I expected to get consistent answers as I considered the car. Once the purchase was complete, I was happy, except for the fact that I had to return the next day to get the car properly cleaned and detailed. Once my requested accessories were delivered, I received a nice call to schedule the installation. Unfortunately, the accessories were not installed correctly as they do not function as the card that came with them said they would. Now I have to wait an entire week to get them properly fixed because the hours of the service center do not accommodate my schedule. Unfortunately this entire process has caused me many headaches, even though I still received a great car. I just hope that no one else has to suffer through all of this time and effort to get such a nice car. More

From the shopping to the buying Mark Robertson made the experience very rewarding. I'm very pleased with the performance of my 2014 Corolla.. Would buy another auto from Tri County Toyota. experience very rewarding. I'm very pleased with the performance of my 2014 Corolla.. Would buy another auto from Tri County Toyota. More

Service department was very accommodating to set up a same day appointment for a small repair. Work was done pretty quickly and right the first time. Have been going there for last 8 years and will con same day appointment for a small repair. Work was done pretty quickly and right the first time. Have been going there for last 8 years and will continue having my vehicles serviced at their shop. More

This is the friendliest, most accommodating dealership. We have had a ten-year relationship with this dealer because everyone is so helpful and we trust their expertise. Their service department is effici We have had a ten-year relationship with this dealer because everyone is so helpful and we trust their expertise. Their service department is efficient and their prices are fair. More

I was in the market for a used vehicle, I searched several dealerships. I met with Don and explained to him my situation for purchasing a more fuel efficient vehicle with out going over my budget. Don several dealerships. I met with Don and explained to him my situation for purchasing a more fuel efficient vehicle with out going over my budget. Don was very understanding and showed me the best selections for what I was looking for. I was very upfront with Don regarding another vehicle at a different dealership I was interested in. He totally understood my situation and was never insistent on pushing the sale. I decided to purchase my 2010 corolla from Don. He was very accommodating with the scheduling of the final paperwork in regards to my wife's work schedule. Thank you Don for a pleasurable sales experience. More

This is the 5th car I have purchased / leased from Tri-County, the last 3 from Mark Robertson. Needless to say, I have never had anything but great experiences dealing with Tri-County, and this most Tri-County, the last 3 from Mark Robertson. Needless to say, I have never had anything but great experiences dealing with Tri-County, and this most recent experience was as no exception. Mark has made it next to impossible not to return and have him take care of my car needs. The customer service / service department is second to none. I have purchased upwards of 17 new vehicles for myself and family and Mark set the bar extremely high the first time I dealt with him. That uneasy feeling of buying a new car - no more! Mark has not only maintained this high level of customer service and salesmanship, he has continually raised the level. He follows up with us (both me and my wife) a few times a year to see how things are going, and makes sure everything with the car (service included), meets our satisfaction. My wife and son will both be needing new vehicles in the next few years and it's good to know I don't need to shop around and negotiate with several dealers. A quick call to Mark and he never disappoints, always coming back with a great deal. I have recommended Mark and Tri-County to several people and will continue to do so. Also, regarding the Service Department - very easy to schedule and deal with. The hours are convenient and the communication is great. More

This was the first car I purchased from Tri-County Toyota and it was a very positive experience all around. Matthew Williams was extremely pleasant to work with - he is exactly the type of person I like to d and it was a very positive experience all around. Matthew Williams was extremely pleasant to work with - he is exactly the type of person I like to deal with when making a major purchase. His pleasant personality made it an easy decision to buy a car at Tri-County. I did not feel any pressure and felt as though Matthew cared about helping me find the right vehicle. Steve Wigler made the financing process painless. He was very efficient and knowledgeable. Everyone I encountered there was respectful and friendly. I would recommend this dealer to others, and would not hesitate to purchase other cars from Tri-County in the future. There are several car dealers in the general vicinity with whom I have had experiences, and none were as friendly and professional as Matthew and Steve. In short, I am a very satisfied customer. More